Serenade Punta Cana Beach & Spa Resort - All Inclusive

4.5 star property

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Photo gallery for Serenade Punta Cana Beach & Spa Resort - All Inclusive

View from room
Creator video - submitted by Luxury Richland
Lobby
Restaurant
Private beach, white sand, sun-loungers, beach umbrellas

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast included
  • All-inclusive

Explore the area

View in a map
Carretera Cabeza de Toro, Punta Cana, La Altagracia, 23000
  • Place, Bavaro Lagoon
    ‪5 min walk‬
  • Place, Dolphin Explorer
    ‪10 min walk‬
  • Place, Cabeza de Toro Beach
    ‪12 min walk‬
  • Airport, Punta Cana (PUJ-Punta Cana Intl.)
    ‪27 min drive‬

Room options

Luxury Room, Garden View

8.4 out of 10
Very good
(156 reviews)
  • 50 sq m
  • Sleeps 1
  • 2 Double Beds

Luxury Room, Garden View

8.6 out of 10
Excellent
(402 reviews)
  • 50 sq m
  • Sleeps 2
  • 2 Double Beds

Luxury Room, Garden View

8.0 out of 10
Very good
(53 reviews)
  • 50 sq m
  • Sleeps 3
  • 2 Double Beds

Luxury Room, Garden View

9.0 out of 10
Wonderful
(74 reviews)
  • 50 sq m
  • Sleeps 3
  • 2 Double Beds

Luxury Room, Garden View

9.0 out of 10
Wonderful
(44 reviews)
  • 50 sq m
  • Sleeps 4
  • 2 Double Beds

Luxury Room, Garden View

  • 50 sq m
  • Sleeps 3
  • 2 Double Beds

Luxury Room, Pool Access

9.8 out of 10
Exceptional
(13 reviews)
  • 50 sq m
  • Sleeps 1
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds

Luxury Room, Pool Access

8.6 out of 10
Excellent
(221 reviews)
  • 50 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

Luxury Room, Pool Access

8.2 out of 10
Very good
(22 reviews)
  • 50 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

Luxury Room, Pool Access

7.6 out of 10
Good
(31 reviews)
  • 50 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

Luxury Room, Pool Access

7.8 out of 10
Good
(10 reviews)
  • 50 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

Luxury Room, Pool Access

8.0 out of 10
Very good
(2 reviews)
  • 50 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

Superior Room, Jetted Tub, Sea View

  • 91 sq m
  • Sea view
  • Sleeps 1
  • 2 King Beds

Superior Room, Jetted Tub, Sea View

8.8 out of 10
Excellent
(59 reviews)
  • 91 sq m
  • Sea view
  • Sleeps 2
  • 2 King Beds

Superior Room, Jetted Tub, Sea View

8.0 out of 10
Very good
(3 reviews)
  • 91 sq m
  • Sea view
  • Sleeps 3
  • 2 King Beds

Superior Room, Jetted Tub, Sea View

8.8 out of 10
Excellent
(6 reviews)
  • 91 sq m
  • Sea view
  • Sleeps 3
  • 2 King Beds

Superior Room, Jetted Tub, Sea View

9.0 out of 10
Wonderful
(4 reviews)
  • 91 sq m
  • Sea view
  • Sleeps 4
  • 2 King Beds

Superior Room, Jetted Tub, Sea View

  • 91 sq m
  • Sea view
  • Sleeps 3
  • 2 King Beds

Room Luxury with Garden View

  • 49 sq m
  • Sleeps 1

Double Room Luxury with Garden View

  • 49 sq m
  • Sleeps 2

Triple Room Luxury with Garden View

  • 49 sq m
  • Sleeps 3

Quadruple Room Luxury with Garden View

  • 49 sq m
  • Sleeps 4

Triple Room Luxury with Garden View

  • 49 sq m
  • Sleeps 3

Quadruple Room Luxury with Garden View

  • 49 sq m
  • Sleeps 4

Room Luxury

  • 49 sq m
  • Sleeps 1

Double Room Luxury With private pool

  • 49 sq m
  • Sleeps 2

Triple Room Luxury with Pool View

  • 49 sq m
  • Sleeps 3

Quadruple Room Luxury with Pool View

  • 49 sq m
  • Sleeps 4

Triple Room Luxury

  • 49 sq m
  • Sleeps 3

Quadruple Room Luxury With private pool

  • 49 sq m
  • Sleeps 4

Triple Suite Master with Pool View

  • 98 sq m
  • Sleeps 3

Double Suite Master with Pool View

  • 98 sq m
  • Sleeps 2

Family Suite -5 guests- Master with Pool View

  • 98 sq m
  • Sleeps 5

Quadruple Suite Master with Pool View

  • 98 sq m
  • Sleeps 4

Family Suite -5 guests- Master with Pool View

  • 98 sq m
  • Sleeps 5

Luxury Suite

9.4 out of 10
Exceptional
(51 reviews)
  • 98 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 King Beds and 1 Double Sofa Bed

Luxury Suite

9.2 out of 10
Wonderful
(12 reviews)
  • 98 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 King Beds and 1 Double Sofa Bed

Luxury Suite

8.8 out of 10
Excellent
(18 reviews)
  • 98 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds and 1 Double Sofa Bed

Luxury Suite

8.6 out of 10
Excellent
(10 reviews)
  • 98 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed

Luxury Suite

9.4 out of 10
Exceptional
(23 reviews)
  • 98 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds and 1 Double Sofa Bed

Luxury Suite

7.4 out of 10
Good
(13 reviews)
  • 98 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed

Premium Suite

8.2 out of 10
Very good
(24 reviews)
  • 78 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Suite Luxury

  • 98 sq m
  • Sleeps 6

Similar properties

About this property

Serenade Punta Cana Beach & Spa Resort - All Inclusive

Luxury property on the beach, with 3 outdoor pools
Spend the day catching some rays at Serenade Punta Cana Beach & Spa Resort - All Inclusive's private white sand beach, relaxing by one of the property's 3 outdoor swimming pools, or pampering yourself at the full-service spa. Change of towels is available on request
Serenade Punta Cana Beach & Spa Resort - All Inclusive offers 603 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. 65-inch flat-screen televisions come with cable channels. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. An iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

A private beach and a complimentary water park with waterslides are featured at the property. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 5 treatment rooms and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include facials, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Serenade Punta Cana Beach & Spa Resort - All Inclusive's great beach location gets high marks from our customers. During your stay, you'll be within walking distance of Cabeza de Toro Beach. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Drinking and dining options include a restaurant, 2 swim-up bars and 2 poolside bars
  • Splash around at the free water park with a waterslide or swim in the 3 outdoor pools
  • Indulge with aromatherapy, facials or hydrotherapy at the spa
  • Services include a lifeguard on-site, dry cleaning/laundry and tour or ticket assistance
  • On-site recreation includes a private beach, a gym and volleyball
  • Guests really like the accommodation for the spaciousness, overall comfort and cleanliness
  • Just a 4-minute drive from Cabeza de Toro Beach and 11 minutes from Downtown Punta Cana
  • Dogs welcome for a fee
Serenade Punta Cana Beach & Spa Resort - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Step outside to unwind on the white sand beach. Enjoy the umbrellas and sunloungers for a relaxing day at the beach. At Serenade Punta Cana Beach & Spa Resort - All Inclusive, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 2 poolside bars and a bar/lounge. WiFi is free in public spaces. This all-inclusive property also offers a complimentary water park, a children's pool and a fitness centre. Free self parking is available.

Smoking is allowed in designated areas at this 4.5-star Punta Cana property.

Guests are served a free buffet breakfast daily from 7:00 AM to 10:00 AM.
On-site venue – buffet restaurant.
Restaurante SteakHouse – On-site diner. Open daily.
Restaurante Italiano – On-site theme restaurant. Open daily.
Restaurante Japones – On-site theme restaurant. Open daily.
Restaurante Mediterraneo – On-site theme restaurant. Open daily.
Room service (during limited hours) is available.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks and beverages included
Room service during certain hours (limited menu)
In-room minibar (all beverages included)
Dining availability limited at one or more venues

Land activities

Fitness facilities
Children's club

Lessons/classes/games

Aerobics
Water fitness
Yoga

Entertainment

On-site entertainment and activities

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 2 poolside bars
  • 2 swim-up bars
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Restaurante Italiano
  • Restaurante Japones
  • Restaurante Mediterraneo
  • Restaurante SteakHouse

Things to do

  • 3 outdoor pools
  • Air hockey
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Concerts/live shows
  • Designer stores
  • Evening entertainment
  • Fitness classes
  • Foosball table
  • Free water park
  • Full-service spa
  • Games
  • Gym
  • Playground
  • Shopping
  • Table tennis
  • Waterslide
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free water park access
  • In-room cot
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms
  • Conference space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • 8 buildings
  • Banquet hall
  • Built in 2020
  • Communal living room
  • Designated smoking areas
  • Lifeguards
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 65-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 10 November to 13 November:
  • One of the swimming pools

Access methods

Staffed front desk

Pets

  • Pets: DOP 6000 per pet, per night
  • Only dogs are allowed
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: DOP 6000 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8:00 AM to 6:30 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Serenade Punta Cana Beach Spa Resort
Serenade Punta Cana Beach Spa Casino Resort
Serenade Punta Cana Beach Spa Casino Resort All Inclusive

Serenade Punta Cana Beach & Spa Resort - All Inclusive Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 3028 out of 6587 reviews
Rating 8 - Good. 1518 out of 6587 reviews
Rating 6 - Okay. 1083 out of 6587 reviews
Rating 4 - Poor. 475 out of 6587 reviews
Rating 2 - Terrible. 483 out of 6587 reviews

8.6/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

francisca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

6/10 Okay

Bryan, Cabot

Liked: Cleanliness
Disliked: Staff & service
The staff was poorly trained and inattentive to your needs. Never answered the phone for services. The food was average at best. The beach and pool were nice. Rooms were clean. With some work this could be a good place.
Stayed 6 nights in Sep 2025

10/10 Excellent

mary

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We did have a problem booking reservations for the restaurants The elevators need to be cleaned better Our room was very nice and we appreciated the cleaning staff every day The pools and beach were wonderful!
Stayed 4 nights in Sep 2025

6/10 Okay

Maida

Stayed 4 nights in Sep 2025

4/10 Poor

Bruce

Disliked: Cleanliness, property conditions & facilities
WiFi was horrible.
Stayed 5 nights in Sep 2025

6/10 Okay

Derek

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
We visited this resort about two years ago, just my wife and I, and at that time it was a pretty decent experience. Unfortunately, in just a short two-year period, the quality has really declined. The property feels run-down and not well-maintained, and cleanliness was noticeably lacking. Food options were very limited, and while there seemed to be plenty of staff around, many didn’t appear to be doing much. The few who were working hard seemed overextended, and at times it felt like asking for a drink was an inconvenience. We usually tip generously when we travel, but the level of service this time just didn’t match what we’ve come to expect. The rooms were average at best. We paid extra for a swim-up room, expecting more attention to detail, but that wasn’t the case. It seems like this resort may have peaked a few years ago and has since stopped prioritizing quality and guest experience. The desserts were disappointing, and the food overall wasn’t great. Sadly, we won’t be returning.
Stayed 5 nights in Sep 2025

8/10 Good

Tanis

Travelled with family
Liked: Amenities
Overall, we had a good time. However, the facilities are somewhat shabby. All the metal is rusty (likely due to the high humidity), the towels need to be replaced, the screen in the theatre desperately needs to be fixed, and everything looks like it needs a deep clean. We also had to contact maintenance three times due to the sewage smell in the drains. They rectified at each time, but it was unfortunate to have to deal with that. You will read a lot of mixed reviews about the food, which is understandable. Overall, it wasn’t bad, you will always find something you can eat. You will also read reviews saying that staff were not friendly and others saying they are. All those reviews are right, some are and some aren’t. The pools are incredible, the beach is lovely, and the entertainment fun. This is a very much a get what you pay for experience, but don’t let it deter you from coming because the Dominican Republic it is well worth it.
Stayed 7 nights in Sep 2025

6/10 Okay

Nailah

Stayed 4 nights in Sep 2025

10/10 Excellent

Anthony Alton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Resort was very Clean staff was 5 star amazing ocean view was lovely. Cant forget about the Food it was amazing i will be back for sure
Stayed 5 nights in Sep 2025

8/10 Good

nicole

Liked: Property conditions & facilities
Staff always got an attitude!
Stayed 4 nights in Sep 2025

2/10 Terrible

Nykol

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

6/10 Okay

Malaika

Travelled with partner, Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities
Not very clean
Stayed 12 nights in Sep 2025

10/10 Excellent

DENORA USELINE

Travelled with family
Liked: Amenities, property conditions & facilities
Stayed 4 nights in Sep 2025

10/10 Excellent

Wilfredo

Stayed 3 nights in Sep 2025

10/10 Excellent

REGINA

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes everything was great
The first thing that I noticed was that everyone was nice the place was very clean and beautiful
Stayed 4 nights in Sep 2025

10/10 Excellent

Andres, Sebring

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ocean view, simply awesome
Stayed 9 nights in Sep 2025

4/10 Poor

Marvan Younan Jajo

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2025

10/10 Excellent

Hannah

Stayed 5 nights in Jun 2025

10/10 Excellent

Yazmin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2025

6/10 Okay

Shalamaar

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The spa was amazing. The staff was great. The food buffet was tasteless and repetitive. The beds were hard
Stayed 5 nights in Sep 2025

10/10 Excellent

Iosbert Terga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 3 nights in Sep 2025

10/10 Excellent

Theodore, Spring Hill

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent resort. Food was better than average in the DR. Wait staff was very friendly. Jose and Hector at pool bar close to beach were awesome! Fun shows. Great choice of restaurants with good service. Lobby bar service was excellent as well as service personnel waiting on everyone sitting in lobby. As usual at all-inclusive resorts, sales people pressure you to buy premium service. They were pushy but not obnoxious like we have experienced at other places like Catalonia. Very nice vacation. Did not skimp on drinks. Beach was full of saugassum, but not not resorts fault. They were out cleaning every day. Minus seaweed beach was nice with lots of chairs and palm trees for shade. Beds were very comfortable and clean.
Stayed 5 nights in Sep 2025

6/10 Okay

Angel Eduardo, MIAMI

Travelled with group
Liked: Cleanliness, staff & service, amenities
Me gustó la amabilidad del personal . El lugar está muy bonito y tranquilo. Lastima no se pudo disfrutar las playas porque estaba colada de algas pero eso es culpa de la naturaleza. Lo que dijo no me gustó y eso si es culpa de los dirigentes que quieren ahorrar electricidad y en los restaurantes hacia demasiado calor . Te quitaban las ganadores de comer . Era insoportable . Los ventiladores tampoco los encendian a todos . En el teatro fue imposible entrar por el gran calor . Una de las empleadas nos dijo que el nuevo director queria economizar energia . En la habitacion por la noche se apagaba el aire . Y una noches fuimos a coco bongo y cuando volvimos parecía un hotel fantasma estaba completamente oscuro porque ya eran las 2 am . Primera vez en mi vida que veo eso . Un hotel que apaga absolutamente todas las luces
Stayed 5 nights in Sep 2025

2/10 Terrible

lory y

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was by far the worst hotel I have stayed at in Punta Cana. At best, it is a 3-star property. The staff was unhelpful and indifferent to guests. I paid to upgrade to VIP, which was a complete waste of money—no perks, no added value, and no room upgrade. The so-called premium alcohol was substandard, with Finlandia and unfamiliar brands passed off as “premium.” The pool area was overcrowded with too few chairs, and unbelievably, they charged extra to use a lounge chair—at an all-inclusive resort. The in-room refrigerator was stocked with only three beers per day, and any additional requests came with an extra charge, again despite being “all-inclusive.” There was no air conditioning in any of the resort’s restaurants. Guests were visibly sweating at dinner, making the dining experience extremely uncomfortable. On top of that, reservations for restaurants were required, but nearly impossible to secure. The floor on the pool was cracked in multiple areas and can easily cut someone, pool was never cleaned. Overall, this resort was a major disappointment. I will never return and cannot recommend it to anyone.
Stayed 5 nights in Aug 2025

6/10 Okay

Maria

Stayed 8 nights in Jul 2025