Serenade Punta Cana Beach & Spa Resort - All Inclusive

4.5 star property

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Photo gallery for Serenade Punta Cana Beach & Spa Resort - All Inclusive

View from room
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Premium Suite | View from room
Private beach, white sand, sun-loungers, beach umbrellas
Restaurant

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • All-inclusive
  • Pet-friendly
  • Bar
  • Breakfast included
  • On private beach

Explore the area

View in a map
Carretera Cabeza de Toro, Punta Cana, La Altagracia, 23000
  • Cabeza de Toro Beach
    ‪12 min walk‬
  • Catalonia Caribe Golf Club
    ‪19 min walk‬
  • Bavaro Beach
    ‪21 min drive‬
  • Punta Cana (PUJ-Punta Cana Intl.)
    ‪20 min drive‬

Room options

Luxury Room, Pool Access

8.0 out of 10
Very good
(2 reviews)
  • 50 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

Premium Suite

8.0 out of 10
Very good
(22 reviews)
  • 78 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Luxury Room, Pool Access

8.6 out of 10
Excellent
(217 reviews)
  • 50 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

Luxury Room, Pool Access

8.2 out of 10
Very good
(22 reviews)
  • 50 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

Luxury Room, Pool Access

7.6 out of 10
Good
(29 reviews)
  • 50 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

Luxury Room, Pool Access

7.8 out of 10
Good
(9 reviews)
  • 50 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

Luxury Room, Garden View

9.0 out of 10
Wonderful
(42 reviews)
  • 50 sq m
  • Sleeps 4
  • 2 Double Beds

Luxury Room, Garden View

  • 50 sq m
  • Sleeps 3
  • 2 Double Beds

Luxury Room, Pool Access

9.8 out of 10
Exceptional
(13 reviews)
  • 50 sq m
  • Sleeps 1
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds

Luxury Room, Garden View

8.6 out of 10
Excellent
(375 reviews)
  • 50 sq m
  • Sleeps 2
  • 2 Double Beds

Luxury Room, Garden View

8.0 out of 10
Very good
(53 reviews)
  • 50 sq m
  • Sleeps 3
  • 2 Double Beds

Luxury Suite

9.4 out of 10
Exceptional
(23 reviews)
  • 98 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds and 1 Double Sofa Bed

Luxury Room, Garden View

9.0 out of 10
Wonderful
(69 reviews)
  • 50 sq m
  • Sleeps 3
  • 2 Double Beds

Luxury Room, Garden View

8.6 out of 10
Excellent
(141 reviews)
  • 50 sq m
  • Sleeps 1
  • 2 Double Beds

Superior Room, Jetted Tub, Sea View

  • 91 sq m
  • Sea view
  • Sleeps 3
  • 2 King Beds

Luxury Suite

8.6 out of 10
Excellent
(10 reviews)
  • 98 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed

Luxury Suite

9.2 out of 10
Wonderful
(10 reviews)
  • 98 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 King Beds and 1 Double Sofa Bed

Superior Room, Jetted Tub, Sea View

9.4 out of 10
Exceptional
(3 reviews)
  • 91 sq m
  • Sea view
  • Sleeps 4
  • 2 King Beds

Luxury Suite

8.6 out of 10
Excellent
(17 reviews)
  • 98 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds and 1 Double Sofa Bed

Superior Room, Jetted Tub, Sea View

10.0 out of 10
Exceptional
(5 reviews)
  • 91 sq m
  • Sea view
  • Sleeps 3
  • 2 King Beds

Luxury Suite

9.4 out of 10
Exceptional
(50 reviews)
  • 98 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 King Beds and 1 Double Sofa Bed

Superior Room, Jetted Tub, Sea View

9.0 out of 10
Wonderful
(54 reviews)
  • 91 sq m
  • Sea view
  • Sleeps 2
  • 2 King Beds

Luxury Suite

7.4 out of 10
Good
(13 reviews)
  • 98 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed

Superior Room, Jetted Tub, Sea View

8.0 out of 10
Very good
(3 reviews)
  • 91 sq m
  • Sea view
  • Sleeps 3
  • 2 King Beds

Superior Room, Jetted Tub, Sea View

  • 91 sq m
  • Sea view
  • Sleeps 1
  • 2 King Beds

Quadruple Room Luxury with Garden View

  • 49 sq m
  • Sleeps 4

Double Room Luxury with Garden View

  • 49 sq m
  • Sleeps 2

Room Luxury

  • 49 sq m
  • Sleeps 1

Family Suite -5 guests- Master with Pool View

  • 98 sq m
  • Sleeps 5

Suite Luxury

  • 98 sq m
  • Sleeps 6

Quadruple Room Luxury with Pool View

  • 49 sq m
  • Sleeps 4

Triple Room Luxury

  • 49 sq m
  • Sleeps 3

Triple Suite Master with Pool View

  • 98 sq m
  • Sleeps 3

Quadruple Suite Master with Pool View

  • 98 sq m
  • Sleeps 4

Quadruple Room Luxury with Garden View

  • 49 sq m
  • Sleeps 4

Double Room Luxury With private pool

  • 49 sq m
  • Sleeps 2

Triple Room Luxury with Garden View

  • 49 sq m
  • Sleeps 3

Quadruple Room Luxury With private pool

  • 49 sq m
  • Sleeps 4

Triple Room Luxury with Pool View

  • 49 sq m
  • Sleeps 3

Family Suite -5 guests- Master with Pool View

  • 98 sq m
  • Sleeps 5

Triple Room Luxury with Garden View

  • 49 sq m
  • Sleeps 3

Double Suite Master with Pool View

  • 98 sq m
  • Sleeps 2

Room Luxury with Garden View

  • 49 sq m
  • Sleeps 1

Similar properties

About this property

Serenade Punta Cana Beach & Spa Resort - All Inclusive

Luxury property on the beach, with 3 outdoor pools
Spend the day catching some rays at Serenade Punta Cana Beach & Spa Resort - All Inclusive's private white sand beach, relaxing by one of the property's 3 outdoor swimming pools, or pampering yourself at the full-service spa. Change of towels is available on request
Serenade Punta Cana Beach & Spa Resort - All Inclusive offers 603 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. 65-inch flat-screen televisions come with cable channels. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. An iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

A private beach and a complimentary water park with waterslides are featured at the property. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 5 treatment rooms and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include facials, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Serenade Punta Cana Beach & Spa Resort - All Inclusive's great beach location gets high marks from our customers. During your stay, you'll be within walking distance of Cabeza de Toro Beach. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Drinking and dining options include a restaurant, 2 swim-up bars and 2 poolside bars
  • Splash around at the free water park with a waterslide or swim in the 3 outdoor pools
  • Indulge with massages, hydrotherapy or body treatments at the spa
  • Services include a lifeguard on-site, dry cleaning/laundry and tour or ticket assistance
  • On-site recreation includes a private beach, a gym and volleyball
  • Guests really like the accommodation for the cleanliness, spaciousness and overall comfort
  • Just a 4-minute drive from Cabeza de Toro Beach and 11 minutes from Downtown Punta Cana
  • Dogs welcome for a fee
Serenade Punta Cana Beach & Spa Resort - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Step outside to unwind on the white sand beach. Enjoy the umbrellas and sunloungers for a relaxing day at the beach. At Serenade Punta Cana Beach & Spa Resort - All Inclusive, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 2 poolside bars and a bar/lounge. WiFi is free in public spaces. This all-inclusive property also offers a complimentary water park, a children's pool and a fitness centre. Free self parking is available.

Smoking is allowed in designated areas at this 4.5-star Punta Cana property.

Guests are served a free buffet breakfast daily from 7:00 AM to 10:00 AM.
Buffet Principal – On-site buffet restaurant.
Restaurante SteakHouse – On-site diner. Open daily.
Restaurante Italiano – On-site theme restaurant. Open daily.
Restaurante Japones – On-site theme restaurant. Open daily.
Restaurante Mediterraneo – On-site theme restaurant. Open daily.
Room service (during limited hours) is available.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks and beverages included
Room service during certain hours (limited menu)
In-room minibar (all beverages included)
Dining availability limited at one or more venues

Land activities

Fitness facilities
Children's club

Lessons/classes/games

Aerobics
Water fitness
Yoga

Entertainment

On-site entertainment and activities

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 2 poolside bars
  • 2 swim-up bars
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Buffet Principal
  • Restaurante Italiano
  • Restaurante Japones
  • Restaurante Mediterraneo
  • Restaurante SteakHouse

Things to do

  • 3 outdoor pools
  • Air hockey
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Concerts/live shows
  • Designer stores
  • Evening entertainment
  • Fitness classes
  • Foosball table
  • Free water park
  • Full-service spa
  • Games
  • Gym
  • Playground
  • Shopping
  • Table tennis
  • Waterslide
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free water park access
  • In-room cot
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms
  • Conference space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • 8 buildings
  • Banquet hall
  • Built in 2020
  • Communal living room
  • Designated smoking areas
  • Lifeguards
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 65-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Renovations and closures

The property will be renovating from 15 September 2025 to 30 September 2025 (completion date subject to change). The following areas are affected:
  • Water park
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: DOP 6000 per pet, per night
  • Only dogs are allowed
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: DOP 6000 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8:00 AM to 6:30 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Serenade Punta Cana Beach Spa Resort
Serenade Punta Cana Beach Spa Casino Resort
Serenade Punta Cana Beach Spa Casino Resort All Inclusive

Serenade Punta Cana Beach & Spa Resort - All Inclusive Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 2944 out of 6390 reviews
Rating 8 - Good. 1498 out of 6390 reviews
Rating 6 - Okay. 1020 out of 6390 reviews
Rating 4 - Poor. 478 out of 6390 reviews
Rating 2 - Terrible. 450 out of 6390 reviews

8.6/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Analicia Arselia

Stayed 3 nights in May 2025

4/10 Poor

Yelitza Carolina

Travelled with family, Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
This property has potential however they have a lot to work on. Starting with the awful smell of sewer the moment you walk onto the property and a few rude and unhelpful reps. For us, worst issue was the FOOD, Cheap Booze & customer service. Restaurant reservation app was not working. A guest of the wedding we were attending offered to make the reservation for us But the manager of “The CUT”, on this day, Andre Berras, who treated us so poorly, as we didn’t have a screenshot of the reservation or room number, just the name on the reservation, Mr Berras literally told us that we were making up stories (ustedes vinieron con todo esos cuentos) since he couldn’t find the reservation. He proceeded to dismissed us. Luckily, someone we met there witness everything, felt bad for us & since his party was incomplete, he invited us to join him. We sat there for about an hour, & the restaurant was 75% empty. My question is, how are they handling reservations cancellations and no-shows? there was no attempt to accommodate us AT ALL. At the very least we should have been offered the meal to go; After all we paid 4 an all inclusive resort (but they don’t allow plates to leave the restaurant or buffet) All restaurants were 50% empty yet guest continued to be dismissed, Also, buy your good Liquior at duty free or Prepare 4 cheap BOOZE, NOTHING TOP SHELF HERE! Clogged shower & leaking sewer smelling toilet- Good things: the Beach and Pools!
Stayed 4 nights in May 2025

10/10 Excellent

Carlyle, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Louise

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property was clean and beautiful. The food taste really good. I was enjoying each meal and drink. Thank you
Stayed 6 nights in Jun 2025

8/10 Good

Luis Jose Delmonte

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We really enjoyed this place, large property but walkable. Plenty of entertainment.
Stayed 6 nights in Jun 2025

10/10 Excellent

Adam

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in May 2025

10/10 Excellent

Dionel Rodriguez

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool amazing, excellent people but only one thing . The group xpand travel are so aggressive to catch new customers.
Stayed 5 nights in Jun 2025

8/10 Good

Loni

Property and pools were nice, beach was ok. Did not notice sea walls in the photos online and Too many people constantly trying to sell spa services and excursions.
Stayed 6 nights in Jun 2025

2/10 Terrible

Daniela

Stayed 5 nights in Jun 2025

2/10 Terrible

Luis

Travelled with partner
Disliked: Staff & service, amenities
My stay was June 3 - 10 /2025 Family Side// The check in was fast ,,room was spacious and clean,, Bufett is good Restuarant were ok nothing special // Entertainment seem Very Good (never participated) Cleaning Maintenance Staff ,, Bartenders by the main pool very nice ,, other staff esprecially the hostess from bufett and Terrayaki Restaurant very Rude// Ladies we paid Top Dollars for over swim up// Lobby No music at night even though its full of people,, (Boring)Coffee shop good coffee nice ladies,, Will I stay there again No,, No Security and people are very noisy in the wee hours This is a 3 star hotel with a 5 star Price !!!Stay Away!!!!
Good Sushi
Beautiful and Clean
Stayed 7 nights in Jun 2025

10/10 Excellent

Shan

Stayed 4 nights in Jun 2025

10/10 Excellent

Eduardo

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We just had a week vacation and we love it. We celebrated my wife 40th Bday and i invited my parents in law and we simply loved it
Stayed 7 nights in Jun 2025

8/10 Good

Claudia

Travelled with partner
Liked: Cleanliness, amenities
Nice property, very clean. Food at restaurants was good but on buffet they could be better. Price was amaizing and so was the treatment from the staff especially from the entertainment team Yarilys and from the cart staff Nathanael .
Stayed 7 nights in Jun 2025

10/10 Excellent

Anthony

Travelled with group
Liked: Cleanliness, amenities
No complaints staff and entertainment were lovely. The only downside was that the swim-out pool room the door did not lock and this was my second time staying in a similar room, but we just used the deadbolt instead which also didn’t lock properly but not once we're me and my friends nervous about someone coming in
Stayed 5 nights in May 2025

10/10 Excellent

Janell

Stayed 4 nights in May 2025

8/10 Good

Andy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice beach. A lot of umbrellas and beach lounge chairs. I did not like the ocean. Dirty and too shallow. Very low quality of liquors. The bartenders make drinks at desire strength. Very nice coffee shop.
Stayed 7 nights in May 2025

10/10 Excellent

Shaye

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yohandy made this the best stay possible!! If you come to Serenade, ask for him as he will make your stay enjoyable and memorable.
Stayed 5 nights in Jun 2025

8/10 Good

Latonia

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Went for my husband bday weekend. The resort is very nice and clean. Most of the staff were friendly. Check in was smooth, we even upgraded our room. The restaurants never had availability for reservations so we had the buffet except for one night. We did dinner in the beach which was a service we paid for. The logistics behind it weren’t handled too well but it turned out great. My only complaint is about the company Xpand that are on the hotel property to offer your an expensive travel membership. I won’t go into details it if you can avoid them, just do it. It’s not worth your time while you’re on vacation trying to enjoy yourself or just relax. For the most part, our stay was great.
Stayed 3 nights in Jun 2025

10/10 Excellent

Karla Marlene Figueroa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This stay was honestly amazing. I was worried at first over some of the reviews but I honestly loved this resort. The food was great. I do recommend to book your reservation for the restaurants a day before. The resort itself is beautiful! I loved that everyday there is an activity or show provided by the resort. My favorite was the all white beach party ! Super fun ! Staff was super welcoming and always made me feel safe.
Unlimited blended margaritas 😍
Unlimited ice cream
Beach on the resort beautiful for pictures 😍
Stayed 5 nights in Jun 2025

10/10 Excellent

Samantha

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The property is clean, staff is friendly and the buffet has a wide variety of options. Great place for a vacation if you’re planning to just relax and enjoy the resort. It’s not a party resort so it isn’t load lol but there is a beach and plenty of pool space to enjoy the weather and have fun with family
Stayed 5 nights in Jun 2025

8/10 Good

Pedro

Stayed 4 nights in May 2025

6/10 Okay

Edward

Travelled with group
The hotel was okay. Not the greatest but okay. Food didn’t have a variety and everyday it was basically the same. Room was not ready when we arrived and had to wait 3 hours past check in time. Front desk gave us an attitude. When taking a shower, there’s no door or wall so basically everyone can see you taking a shower. Would I stay there again? Nope.
Stayed 5 nights in Jun 2025

10/10 Excellent

Biljana

Stayed 5 nights in Jun 2025

2/10 Terrible

Liusbel

House skipping steals your money. They go through your things take your money. It happened to me and 3 other couples the same weekend. Security is also in it, they cover it up and make you feel like you lost it. This happened in a 35 minutes window while my wife and I were having breakfast at the buffet. The scheme is enabled by Julio Cesta and Roxana.
Stayed 3 nights in Jun 2025

10/10 Excellent

Iris Venetty

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in May 2025