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Airhome Zug Neugasse Stadtzentrum

4.0 star property

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Exterior
City Apartment, City View | Minibar, laptop workspace, iron/ironing board, free WiFi
City Apartment, City View | Minibar, laptop workspace, iron/ironing board, free WiFi
City Apartment, 2 Bedrooms | Balcony
City Apartment, City View | Minibar, laptop workspace, iron/ironing board, free WiFi

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Kitchen
  • Washing machine
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Housekeeping

Explore the area

View in a map
Neugasse 7, Zug, 6300
  • Place, Lake Zug
    ‪2 min walk‬
  • Place, Zug Old Town
    ‪2 min walk‬
  • Place, Metalli Shopping Centre
    ‪8 min walk‬
  • Airport, Zürich (ZRH)
    ‪41 min drive‬

Room options

View all photos for City Apartment, City View

City Apartment, City View | Minibar, laptop workspace, iron/ironing board, free WiFi

City Apartment, City View

  • City view
  • 105 sq m
  • 1 bedroom
  • Sleeps 6
  • 3 Queen Beds
  • Free Wi-Fi

View all photos for City Apartment, 2 Bedrooms

City Apartment, 2 Bedrooms | Balcony

City Apartment, 2 Bedrooms

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 70 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

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About this property

Airhome Zug Neugasse Stadtzentrum

This smoke-free apartment building features 3 restaurants, concierge services and express check-in. WiFi in public areas is free. Other amenities include express check-out. Each apartment provides a kitchen with a fridge, an oven, a stovetop and a dishwasher. For a bit of entertainment, a flat-screen TV comes with cable channels, and guests can also appreciate conveniences, such as a washing machine and a dining area. Weekly housekeeping is available.
Airhome Zug Neugasse Stadtzentrum offers 3 air-conditioned accommodations with minibars and coffee/tea makers. This accommodation offers separate sitting areas. Accommodation at this 4-star apartment has kitchens with fridges, stovetops, separate dining areas and kitchenware and utensils. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Zug apartment provides complimentary wireless Internet access. 47-inch flat-screen televisions come with cable channels. Housekeeping is offered on a daily basis and an iron/ironing board can be requested. Housekeeping is provided on a weekly basis.

During your stay at Airhome Zug Neugasse Stadtzentrum, you're just a quick walk from Zug Old Town. You'll find features such as free WiFi in public areas, plus 3 restaurants and a round-trip airport shuttle (surcharge). This upmarket apartment building has 3 apartments. Enjoy your stay with amenities like free WiFi and a kitchen in each apartment.
  • Each apartment offers a kitchen, a washing machine and a dining area
  • Free WiFi
  • Enjoy a bite to eat at Suan Long Chinese Rest., a diner that serves Chinese cuisine
  • Services include a concierge
  • Steps from Zug Old Town and Lake Zug
  • Airport shuttle service available for a fee
There are 3 restaurants on site. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. Airhome Zug Neugasse Stadtzentrum also features concierge services, express check-in, and express check-out.

This 4-star Zug apartment is smoke free.

Suan Long Chinese Rest. – This diner specialises in Chinese cuisine.

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)

Restaurants on site

  • Suan Long Chinese Rest.

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Oven
  • Refrigerator

Dining

  • 3 restaurants
  • Minibar

Bedrooms

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Toilet paper
  • Towels provided

Living spaces

  • Separate dining area
  • Separate sitting area

Entertainment

  • 47-inch flat-screen TV with cable channels

Laundry

  • Washing machine

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning
  • Portable fan

Pets

  • No pets or service animals

Suitability/Accessibility

  • Lift
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Daily housekeeping
  • Electrical adapters
  • Iron/ironing board on request

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 3 units

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Information provided by the property may be translated using automated translation tools

Access methods

Access code, private entrance

Pets

  • Pets and service animals are not allowed at Airhome Zug Neugasse Stadtzentrum

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: CHF 200.00 per stay
  • A tax is imposed by the city: CHF 2.00 per person, per night for adults; CHF 1.00 per night for guests aged 6-15 years old. This tax does not apply to children under 6 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: CHF 180 per vehicle (one-way)
  • Cleaning/housekeeping/linen are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned
Airhome Zug Neugasse Stadtzentrum offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. This property does not have a front desk. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests will receive an email 24 hours before arrival with check-in information and an access code. Guests can access their accommodation through a private entrance.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Airhome Zug Neugasse Stadtzentrum Apartment
Airhome Neugasse Stadtzentrum Apartment
Airhome Zug Neugasse Stadtzentrum
Airhome Neugasse Stadtzentrum
Airhome Zug Neugasse Stadtzentrum Zug
Airhome Zug Neugasse Stadtzentrum Hotel
Airhome Zug Neugasse Stadtzentrum Hotel Zug

Airhome Zug Neugasse Stadtzentrum Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 33 out of 42 reviews
Rating 8 - Good. 8 out of 42 reviews
Rating 6 - Okay. 1 out of 42 reviews
Rating 4 - Poor. 0 out of 42 reviews
Rating 2 - Terrible. 0 out of 42 reviews

9.8/10

Cleanliness

9.2/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well-appointed, great location

Fantastic space with lots of room, great location.
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Kirk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent apartment, plenty of parking and easy check in. Located in posh neighborhood and close to Lake and wonderful restaurants
Stayed 1 night in Jul 2024
Verified

8/10 Good

Yiu Chong Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cosy Apartment in Zug

Lighting can be improved. It would be perfect with a TV.
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property in great area within the old town of Zug. Very spacious and great for a family of 5. There are two beds in the loft portion of the apartment that get pretty hot because the AC only was hooked up in the bottom floor. Would still recommend staying there.
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Kristia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly and tidy

It was very clean and tidy. The layout was spacious and the atmosphere was friendly and comfortable. We have friends living in Zug and recommended they tell other friends and family who visit to try to stay there. The location is close to the main train station and close it all the shops and restaurants. The minibar was perfect for back-up if you could not get to the market for drinks.
Stayed 2 nights in May 2023
Verified

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property. I was surprised that there aren't more reviews. I believe the last review I saw before my stay was over a year ago. Nonetheless, great property and value, great location, very clean, and only a couple blocks from the lake in the historic center part of town. The only observation I would make is that head space is limited on the second floor due to the slanted roof.
Stayed 4 nights in Sep 2024
Verified

8/10 Good

Gema

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I did it like the process to get the code and the check in
Stayed 1 night in May 2023
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ik was op zakenreis en dit is perfect. Heel ruim appartement, ontzettend proper en alles bij de hand: handdoeken, shampoo, douchegel, .. Enige minpuntje: de douche kan iets beter. Voor mij is dit geen spelbreker, ik kom absoluut terug.
Stayed 3 nights in Sep 2024
Verified

8/10 Good

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hidden Gem

Nice place in the heart of Zug!
Stayed 4 nights in Sep 2020
Verified

10/10 Excellent

Vicki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always an excellent stay and excellent service that’s why I go back.
Stayed 1 night in Sep 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was nearly perfect. The flat was clean tidy spacious and in short everything you need for a small family of 3 like us. The bonus was smart tv with active netflix and coffe machines with coffee pods. Its not that important but it would be better if flat has few USB charging points. All the pugs in flat are typical Swiss plug which is totally different from any other EU, UK plugs and these days most hotels have upgraded with USB plugs bit not here.
Stayed 3 nights in Aug 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness
Superbe appartement Belle terrasse, central et au bord du lac Appartement charmant et bien équipé
Stayed 1 night in Aug 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful apartment. Location could not have been better. Super responsive host.
Stayed 1 night in Aug 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ottima pozione, locali puliti, tranquilli. Eccezionale, un peccato andarsene
Stayed 2 nights in Aug 2019
Verified

10/10 Excellent

Woosung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

좋은선택이었습니다

깨끗하고 깔끔하게 정리되어있습니다 다시 머물고싶은 곳입니다 에어컨은 없지만 냉풍기가 있습니다
Stayed 1 night in Jul 2019
Verified

6/10 Okay

Mathis

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Clean apartment but highly deficient service

We booked this apartment for an overnight stay with our kids (4 persons). However, when we arrived at 10 PM, the bed wasn't made and no bedding was available for our kids. As no staff is on-site, we called and, after multiple back and forths, Airhome finally offered to send their cleaning lady with bedding but she would have arrived only at 11:20 PM long after our kids' bedtime. We finally had to make do with our own sleeping beds and Airhome did not even offer a refund.
Stayed 1 night in Jul 2019
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome stay in Zug

Perfect place to stay in Zug: right in the city center and walking distance to the lake. The place was super clean and it had everything we needed for our family of 4. The lost is super responsive. Even when we emailed him in the middle of the night before we arrived he responded within a few minutes. We would definitely stay here again!
Stayed 3 nights in Jul 2019
Verified

10/10 Excellent

Hilary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant position and great place. Expedia has said I need to say more but as I am taking the trouble to actually fill this in for them, they can take a hike ! Surely I can say as much as I like, or not. (No reflection on the place which is still in a brilliant position and a great place)
Stayed 3 nights in Jun 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious and nice place. Located near the old city.
Stayed 4 nights in May 2019
Verified

10/10 Excellent

Hyungseok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best room at Zug

It was great room and good location. Everything was organised and very clean. You can walk to lake within 5 min and there are many activities.
Stayed 1 night in Apr 2019
Verified

8/10 Good

INHWAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Goooood !!

가성비 좋고 여러명이 숙박할 시에는 호텔보다 이런 형태의 아파트가 훨씬 좋네요
Stayed 1 night in Mar 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Essenziale ma piacevole

Sistemazione essenziale ma piacevole. Perfetto non avere chiavi e check-in ma solo codice.
Stayed 2 nights in Feb 2019
Verified

10/10 Excellent

Diego Angelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing service

Amazing service!!
Stayed 1 night in Dec 2018
Verified

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great home abroad

Great private hotel flat with great view, a balcony and lots of space.
Stayed 1 night in Dec 2018
Verified

8/10 Good

Mark

Old town Zug

Much better than local hotels. Parked by is available in the streets around apartment Apartment itself is very nice Aside from the non functional ironing board I would recommend this location highly
Stayed 4 nights in Sep 2018