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Renovated Aloft Cancun

3.5 star property

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Photo gallery for Renovated Aloft Cancun

View from property
Exterior
Lounge
Restaurant
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Bar
  • Housekeeping
  • Pet-friendly

Explore the area

View in a map
Boulevard Kukulcan Km 9, Mz 48 L-8-1, Zona Hotelera, Cancun, QROO, 77500
  • Place, Cancun Convention Center
    ‪3 min walk‬
  • Place, Caracol Beach
    ‪5 min walk‬
  • Place, La Isla Shopping Mall
    ‪7 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪32 min drive‬

Room options

View all photos for aloft, Room, 2 Queen Beds, Lagoon View

aloft, Room, 2 Queen Beds, Lagoon View | Minibar, in-room safe, desk, laptop workspace

aloft, Room, 2 Queen Beds, Lagoon View

8.2 out of 10
Very good
(13 reviews)
  • 29 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Queen Beds

View all photos for aloft, Room, 1 King Bed, Non Smoking, Ocean View

aloft, Room, 1 King Bed, Non Smoking, Ocean View | Minibar, in-room safe, desk, laptop workspace

aloft, Room, 1 King Bed, Non Smoking, Ocean View

9.0 out of 10
Wonderful
(4 reviews)
  • 29 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for aloft, Room, 1 King Bed, Lagoon View

Minibar, in-room safe, desk, laptop workspace

aloft, Room, 1 King Bed, Lagoon View

7.0 out of 10
Good
(14 reviews)
  • 29 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for aloft, Room, 2 Queen Beds, Ocean View

Beach/ocean view

aloft, Room, 2 Queen Beds, Ocean View

7.4 out of 10
Good
(16 reviews)
  • 29 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for aloft, Room, 2 Queen Beds

aloft, Room, 2 Queen Beds | Minibar, in-room safe, desk, laptop workspace

aloft, Room, 2 Queen Beds

8.0 out of 10
Very good
(89 reviews)
  • 29 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Queen Beds

View all photos for aloft, Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

aloft, Room, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

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About this property

Renovated Aloft Cancun

Pet-friendly Cancun hotel connected to the convention centre, steps from UltraMar Ferry Terminal
Along with an outdoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness centre. WiFi in public areas is free. Other amenities include a bar/lounge, a snack bar/deli and conference space. Housekeeping is available on request.
Renovated Aloft Cancun offers 177 air-conditioned accommodations with minibars and a safe. 42-inch LCD televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead, designer toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

Guests aged under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the pool at Renovated Aloft Cancun. During your stay, you'll be connected to the convention centre and just a quick walk from Gaviota Azul Beach. Free WiFi in public areas, an outdoor pool and a restaurant are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Continental breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Steps from UltraMar Ferry Terminal and Cancun Convention Center
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Renovated Aloft Cancun offers its guests an outdoor pool and a 24-hour fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 366 square feet (34 square metres) and includes conference space. Multilingual staff, tour/ticket assistance, and dry cleaning/laundry services are also featured at the business-friendly Renovated Aloft Cancun.

This 3.5-star Cancun hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 6:30 AM to 10:00 AM.
NOOK – On-site restaurant.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a carport

Food and drink

  • Daily continental breakfast available 6:30 AM to 10:00 AM for a fee: MXN 270 for adults and MXN 135 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • NOOK

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 366 square feet of conference space
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Low-height counter and sink
  • Stair-free path to entrance
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 1 building
  • 10 floors
  • Banquet hall
  • Built in 2013
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 42-inch LCD TV with satellite channels

Food and drink

  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: MXN 1140
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MXN 1140
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: MXN 950 per accommodation, per night
  • Only dogs and cats are allowed
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MXN 2000 per accommodation, per night
  • Service fee: MXN 60 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately MXN 270 for adults and from MXN 135 for children
  • Pet fee: MXN 950 per accommodation, per night
  • Early check-in fee: MXN 1140 (subject to availability)
  • Late check-out fee: MXN 1140 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Aloft Cancun
Aloft Hotel Cancun
Cancun Aloft
Aloft Cancun Hotel

Renovated Aloft Cancun Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 116 out of 201 reviews
Rating 8 - Good. 47 out of 201 reviews
Rating 6 - Okay. 20 out of 201 reviews
Rating 4 - Poor. 8 out of 201 reviews
Rating 2 - Terrible. 10 out of 201 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Joanna Vazquez

Great customer service! Would go back again!
Stayed 5 nights in Jun 2025

10/10 Excellent

CHARLES

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Mario

Stayed 2 nights in Jun 2025

10/10 Excellent

Dora

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
location was important and Alof was in the center of restaurants and shops.
Stayed 1 night in Jun 2025

8/10 Good

Mourad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a good hotel in the hotel zone, staff are professional and courteous. We had a giant flight delay but they accommodated us with zero issues. I recommend if you want to stay somewhere central.
Stayed 3 nights in Jun 2025

10/10 Excellent

Amandeep

Liked: Cleanliness, amenities, property conditions & facilities
Great location, staff and overall experience. The room wasn’t clean and one of the towel was dirty. They should inspect towels and sheets before putting them in the rooms. Thanks
Stayed 3 nights in Jun 2025

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2025

8/10 Good

giuseppe, los angeles

Liked: Cleanliness
Great property if you like cold AC, otherwise stay far
Stayed 1 night in Jun 2025

8/10 Good

Stanley

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
N
Stayed 1 night in Mar 2025

6/10 Okay

Andreas

Travelled with group
A standard hotel with a decent bed just to sleep. There was some all Inclusive that we didnt bother to look into due to timings.
Stayed 3 nights in Jun 2025

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property was amazing. The staff members were very friendly and welcoming.
Stayed 3 nights in Jun 2025

10/10 Excellent

Angela

Liked: Cleanliness, amenities, property conditions & facilities
The property was fantastic close to everything and the staff I just loved them they was so nice to me and they even remembered my bday.
Stayed 4 nights in May 2025

8/10 Good

Ana

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Azadeh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location great price. We negotiated the price with front desk. Amazing people.
Stayed 1 night in May 2025

10/10 Excellent

Timoteo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay at this hotel was absolutely comfortable & relaxing. The staff were friendly & hospitable making us feel welcomed & homey. The interior design of the lobby / room looked & felt absolutely appealing, plus having free drinks with upbeat music at the lobby bar & pool was a big bonus.
Stayed 1 night in May 2025

8/10 Good

Yumeng

Stayed 1 night in May 2025

6/10 Okay

Jeimy

10/10 Excellent

Francis R

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Mario was simply fantastic. He, I believe was the hotel concierge. He was a wealth of knowledge, kind, friendly and an overall great representation for Aloft.
Stayed 4 nights in May 2025

2/10 Terrible

Jeimy

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
El mantenimiento y limpieza del hotel no es muy bueno es un estilo moderno barato tipo muebles like ikea la ubicación excelente el establecimiento super muy pequeño
Stayed 1 night in May 2025

10/10 Excellent

Debrina

Travelled with family
Liked: Cleanliness, property conditions & facilities
The hotel was very clean, rooftop pool area could use some updating. The star was very friendly and accommodating. Mario was amazing!!!!!
Stayed 2 nights in May 2025

10/10 Excellent

Greg

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Justin

Stayed 2 nights in May 2025

10/10 Excellent

Raelene

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Place was great! Right in the middle of everything!!!
Stayed 6 nights in Mar 2025

10/10 Excellent

Salvador

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Muy recomendado, gran servicio y personal muy amable
Stayed 5 nights in May 2025

2/10 Terrible

Corey, forestville

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in May 2025