Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive

Choose dates to view prices

Photo gallery for Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive

On the beach, white sand, beach umbrellas, beach towels
Property video
Lobby
4 outdoor pools, pool umbrellas, pool loungers
The Reserve Master Suite Nature View | Egyptian cotton sheets, premium bedding, down duvets, minibar

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Spa
  • Pet-friendly

Explore the area

View in a map
5ta Avenida, Esquina Calle 112, Playa del Carmen, QROO, 77710
  • Place, Playa 88
    ‪5 min walk‬
  • Place, Punta Esmeralda Beach
    ‪18 min walk‬
  • Place, Mamitas Beach
    ‪3 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪53 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

The Reserve Junior Suite Swim Up

8.4 out of 10
Very good
(5 reviews)
  • 63 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

The Reserve Junior Suite Nature View

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 63 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Junior Suite, Nature View

9.8 out of 10
Exceptional
(40 reviews)
  • Garden view
  • 63 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Master Suite, Nature View

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 106 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Suite, Nature View

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 78 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

The Reserve, Suite, Nature View

9.4 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

The Reserve Suite Swim Up

  • 78 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

The Reserve Master Suite Nature View

8.0 out of 10
Very good
(2 reviews)
  • Garden view
  • 106 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

The Reserve Master Suite Swim Up

10.0 out of 10
Exceptional
(1 review)
  • 106 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Roulette Room Playa del Carmen or La Perla

9.0 out of 10
Wonderful
(39 reviews)
  • Garden view
  • 58 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

Two Bedrooms Master Suite

  • Garden view
  • 184 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 2 Double Sofa Beds
  • Free Wi-Fi

Master Suite-Nature View

  • Sleeps 3
  • Free Wi-Fi

Nature View Suite

  • Sleeps 3
  • Free Wi-Fi

Junior Suite-Nature View

  • Sleeps 3
  • Free Wi-Fi

Paradisus Junior Suite

  • Sleeps 3
  • Free Wi-Fi

Family Concierge Junior Suite Nature View

  • Sleeps 3
  • Free Wi-Fi

Family Concierge Master Suite Nature View

  • Sleeps 3
  • Free Wi-Fi

Family Concierge Suite Nature View

  • Sleeps 3
  • Free Wi-Fi

Family Concierge Junior Suite Swim Up

  • Sleeps 3
  • Free Wi-Fi

Family Concierge Junior Suite Swim up 2+1

  • Sleeps 2
  • Free Wi-Fi

Suite Nikte-Garden View

  • Sleeps 3
  • Free Wi-Fi

Two Bedroom Master Suite Nature View 4+4

  • Sleeps 4
  • Free Wi-Fi

Two Bedroom Master Suite Nature View 4+1

  • Sleeps 4
  • Free Wi-Fi

Family Concierge Junior Suite Swim up

  • Sleeps 1
  • Free Wi-Fi

Junior Suite-Nature View 3+1

  • Sleeps 3
  • Free Wi-Fi

Suite with Garden View

  • Sleeps 5
  • Free Wi-Fi

Family Concierge Junior Suite Swim up 2+2

  • Sleeps 2
  • Free Wi-Fi

Junior Suite-Nature View 2+2

  • Sleeps 2
  • Free Wi-Fi

Junior Suite-Nature View 2+1

  • Sleeps 2
  • Free Wi-Fi

Two Bedroom Master Suite Nature View 6+1

  • Sleeps 6
  • Free Wi-Fi

Family Concierge Suite Nature View 2+3

  • Sleeps 2
  • Free Wi-Fi

Twtwo Bedroom Master Suite Nature View 4+2

  • Sleeps 4
  • Free Wi-Fi

Suite-Nature View 2+3

  • Sleeps 2
  • Free Wi-Fi

Two Bedroom Master Suite Nature View 4+3

  • Sleeps 4
  • Free Wi-Fi

Family Concierge Suite Nature View 3+2

  • Sleeps 3
  • Free Wi-Fi

Master Suite-Nature View 3+1

  • Sleeps 3
  • Free Wi-Fi

Similar properties

About this property

Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive

Catch some rays at the beach or spend the day relaxing at Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive 's full-service spa. Then enjoy a meal at one of the property's 14 restaurants.
Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive offers 393 accommodations with minibars and a safe. Rooms open to furnished balconies. Beds feature Egyptian cotton sheets, down duvets and premium bedding. 50-inch flat-screen televisions come with cable channels. Bathrooms include baths or showers with a rainfall showerhead, bathrobes, designer toiletries and complimentary toiletries.

This Playa del Carmen property provides complimentary wireless Internet access. Business-friendly amenities include desk chairs and telephones. Additionally, rooms include a hairdryer and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis.

4 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include a health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

YHI Spa has 14 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, sports massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the pool at Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive . During your stay, you'll be within walking distance of Mamitas Beach. Free breakfast, free WiFi in public areas and free self-parking are available. Some of the pet-friendly amenities that this property offers include food and water bowls and an off-lead area.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a refreshing drink include 14 restaurants, a coffee shop, a beach bar and a swim-up bar
  • Take a swim in the 4 outdoor pools or soak in the hot tub
  • Indulge with massages, body scrubs or aromatherapy at YHI Spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, yoga classes and Pilates classes
  • Guests have great things to say about the pool and the helpful staff
  • 6 minutes by car from Mamitas Beach and 6 minutes from Quinta Avenida
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls and an off-lead area
Some rates at Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive offers its guests a full-service spa, 4 outdoor swimming pools, a health club, and a hot tub. There are 14 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 15 bars/lounges, a beach bar and a poolside bar. Free breakfast is available daily. WiFi is free in public spaces.

A business centre and meeting rooms are available. Event space at this property measures 25005 square feet (2323 square metres) and includes a conference centre. Spa services, multilingual staff, and gift shops/newsstands are also featured at the luxury Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive . Free self parking is available.

This 5-star Playa del Carmen property is smoke free.

Guests are served a free buffet breakfast daily from 8:00 AM to 11:00 AM.
Sal Steak Cave – On-site fine-dining restaurant.
Capella – On-site restaurant. Open daily.
Kanna Beach Club – On-site bar. Open daily.
The Lunch Box – On-site restaurant. Open daily.
Tori – On-site restaurant. Open daily.
Room service (during limited hours) is available.

All-inclusive details

All-inclusive room rates at Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

Buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All land activities and use of recreational facilities and equipment are included.

Land activities

Fitness facilities

Lessons/classes/games

Bartending
Cooking
Dancing
Pilates
Water fitness
Yoga

Entertainment

On-site entertainment and activities
On-site live performances

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 11:00 AM
  • 14 restaurants
  • 15 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Capella
  • Kanna Beach Club
  • Sal Steak Cave
  • The Lunch Box
  • Tori

Things to do

  • 4 outdoor pools
  • Farming classes
  • Fitness classes
  • Full-service spa
  • Health club
  • Hot tub
  • Pilates classes
  • Shopping
  • Snorkelling
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre (25,005 square foot of space)
  • Meeting rooms

Outdoors

  • Beach towels
  • Beach umbrellas
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 14 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • Lift (100 centimetre wide door)

More

  • 3 floors
  • 5 buildings
  • Ballroom
  • Banquet hall
  • Built in 2011
  • Eco-friendly cleaning products used
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk chair
  • Eco-friendly toiletries
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: MXN 1500 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls and an off-lead area are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 111.44 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: MXN 1500 per pet, per night
  • Service animals are exempt from fees
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards; cash is not accepted
Some water is reused through a grey water recycling system
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and children 17 years old and younger aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Paradisus Perla All Adult All Inclusive
Paradisus Playa del Carmen La Perla All Adult All Inclusive
Paradisus Playa Carmen Perla All Adult/All Inclusive
Paradisus Perla All Adult/All Inclusive
Paradisus Playa Carmen Perla Adult/All
Paradisus Perla Adult/All
Paradisus Playa del Carmen La Perla All Adult/All Inclusive
Paradisus Playa Carmen Perla Adults /All Inclusive
Paradisus Playa del Carmen La Perla All Adult/All Inclusive

Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 630 out of 1003 reviews
Rating 8 - Good. 198 out of 1003 reviews
Rating 6 - Okay. 86 out of 1003 reviews
Rating 4 - Poor. 45 out of 1003 reviews
Rating 2 - Terrible. 44 out of 1003 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Kristina

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was awesome, private pool for the Reserve was great. The service here was absolutely top-notch. Our concierge, Cynthia got us everything we could ever want or need and also went above and beyond with special surprises. She was fantastic! A shoutout to Alfredo at the Reseve area, he was so friendly and attentive. Daniel and Victor at the ocean side bar were amazing. We had the best time and the service definitely stood out compared to other places we have been. Feeling very thankful and blessed for the wonderful vacation!
Stayed 7 nights in Feb 2026

10/10 Excellent

Quinn

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Experienced a wonderful stay at Paradisus La Perla for a week over Valentine’s Day with my partner. We enjoyed it very much and would recommend to anyone looking for a high end, quiet getaway.
Stayed 7 nights in Feb 2026

10/10 Excellent

Giulio

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Our stay at **Paradisus La Perla - The Reserve** was nothing short of a five-star paradise, perfectly situated along the stunning beaches of Playa del Carmen in the heart of the Riviera Maya. The location is truly unbeatable — close enough to enjoy the vibrant town, outstanding local golf courses, and the breathtaking nearby cenotes, yet peacefully secluded for complete relaxation (and yes, the Quiet Zones actually allow you to "Embrace the silence"! Every amenity exceeded our expectations, from the pristine pools and luxurious beach beds to the numerous, diverse, and exceptional restaurants, each offering impeccable ambiance and presentation.
Stayed 7 nights in Feb 2026

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property is spectacular. Everywhere we went was spotless and clean. The food was absolutely delicious and stood out from any other resort we have been to over the years. I was very pleased with everything we at the whole week! We stayed in the Reserve and it was worth the extra $$ as we got even better service from the staff and especially our concierge Eduardo M. All the wait staff was very friendly but Marco and Carlos at Lemon Fish were particularly fun and attentive. Our room was always cleaned at our preferred time of day which hasn’t always been the case at other resorts. We will definitely be returning to the Paradisus for another wonderful vacation.
Stayed 7 nights in Feb 2026

10/10 Excellent

Andrew R

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff, service, food and amenities were all outstanding!
Stayed 5 nights in Feb 2026

10/10 Excellent

Meghana

Stayed 4 nights in Feb 2026

10/10 Excellent

Angie Ann

Stayed 6 nights in Feb 2026

10/10 Excellent

Gilian

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent service and amenities
Stayed 3 nights in Feb 2026

8/10 Good

Kristie S, Portland

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The resort is beautiful and spotless. We had a bit of a hiccup at check in but it was resolved quickly. Food was typical all inclusive-good enough, not great. The beach was cleaned of all sargassum each morning. It’s a lovely walk each way along the beach. Staff could not be any kinder or more helpful. As usual, the Expedia “resort credit” isn’t a credit rather is a book of coupons for small amounts off exorbitantly priced spa services.
Stayed 5 nights in Feb 2026

6/10 Okay

Tegan

Travelled with partner, Travelled with group
Disliked: Amenities
Needs updating, food was not to par for a 5 star resort. High pressure to buy into their membership. No hot water in bathtub.
Stayed 7 nights in Feb 2026

6/10 Okay

Matthew Daniel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
There some things that were great some that were not. We have had butler/concierge at other resorts and they were so good this one non existent. The only reason to consider the reserve is for the exclusive restaurant for breakfast and lunch. Main pool is big fun if that the vibe your looking for. Overall customer service was not even close to that of an excellence property.
Stayed 4 nights in Feb 2026

10/10 Excellent

Roger

Stayed 3 nights in Oct 2025

2/10 Terrible

Patrick

Stayed 2 nights in Jan 2026

10/10 Excellent

Anita

Stayed 7 nights in Jan 2026

10/10 Excellent

Joshua

Liked: Cleanliness, amenities, property conditions & facilities
Great rooms and amenities.
Stayed 3 nights in Feb 2026

10/10 Excellent

Michael

Stayed 2 nights in Nov 2025

6/10 Okay

David Pereira Silva

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was fantastic. Very well furnished and kept. Staff came once or twice to room to replace drinks in mini bar. The buffet restaurant offered a wide variety of foods and some cooked to order. The other restaurants within the resort were disappointing. The bartender staff at both beach bar, and pool bar could use some improvements, the servers were all much friendlier. Private events happening at pool area and other locations of hotel displaced other guests and excluded us from enjoying those areas. Overall it was not the 5 star experience we were anticipating.
Stayed 8 nights in Jan 2026

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, amenities
Installations are spotless. The staff throughout the facility are incredible.
Stayed 6 nights in Feb 2026

10/10 Excellent

Catherine

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Loved it! Will be back with my children and grandchildren .
Stayed 5 nights in Jan 2026

10/10 Excellent

Alejandra

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The food was amazing!! Normally All inclusive places don’t always have the best food but this was sooo good, even the room service. Very clean, staff was nice. Overall would recommend!
Stayed 3 nights in Jan 2026

10/10 Excellent

Jeffrey

Stayed 6 nights in Jan 2026

10/10 Excellent

Charnjit

Liked: Cleanliness, amenities, property conditions & facilities
Great resort
Stayed 4 nights in Oct 2025

10/10 Excellent

Abbey

Comfortable bed, clean room, room layout was perfect with good lighting
Stayed 1 night in Jan 2026

10/10 Excellent

Cre

Liked: Cleanliness, amenities, property conditions & facilities
The staff was friendly
Stayed 4 nights in Jan 2026

10/10 Excellent

William

Stayed 5 nights in Jan 2026