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Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive

5.0 star property
VIP Access

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Photo gallery for Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive

On the beach, white sand, beach umbrellas, beach towels
Property video
Food and drink
Lobby
Restaurant

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub

Explore the area

View in a map
5ta Avenida, Esquina Calle 112, Playa del Carmen, QROO, 77710
  • Place, Playa 88
    ‪5 min walk‬
  • Place, Punta Esmeralda Beach
    ‪11 min walk‬
  • Place, Mamitas Beach
    ‪4 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪44 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Suite Junior with Garden View

Egyptian cotton sheets, premium bedding, down duvets, minibar

Suite Junior with Garden View

  • 63 sq m
  • Sleeps 3

View all photos for Suite Classic with Garden View

Egyptian cotton sheets, premium bedding, down duvets, minibar

Suite Classic with Garden View

  • 78 sq m
  • Sleeps 3

View all photos for Suite Master with Garden View

Egyptian cotton sheets, premium bedding, down duvets, minibar

Suite Master with Garden View

  • 106 sq m
  • Sleeps 3

View all photos for The Reserve Junior Suite Swim Up

Egyptian cotton sheets, premium bedding, down duvets, minibar

The Reserve Junior Suite Swim Up

8.4 out of 10
Very good
(5 reviews)
  • 63 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for The Reserve Junior Suite Nature View

Egyptian cotton sheets, premium bedding, down duvets, minibar

The Reserve Junior Suite Nature View

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 63 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Nature View

Egyptian cotton sheets, premium bedding, down duvets, minibar

Junior Suite, Nature View

9.8 out of 10
Exceptional
(39 reviews)
  • Garden view
  • 63 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Master Suite, Nature View

Master Suite, Nature View | Egyptian cotton sheets, premium bedding, down duvets, minibar

Master Suite, Nature View

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 106 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Nature View

Suite, Nature View | Egyptian cotton sheets, premium bedding, down duvets, minibar

Suite, Nature View

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 78 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for The Reserve, Suite, Nature View

The Reserve, Suite, Nature View | Egyptian cotton sheets, premium bedding, down duvets, minibar

The Reserve, Suite, Nature View

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for The Reserve Suite Swim Up

Egyptian cotton sheets, premium bedding, down duvets, minibar

The Reserve Suite Swim Up

  • 78 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for The Reserve Master Suite Nature View

The Reserve Master Suite Nature View | Egyptian cotton sheets, premium bedding, down duvets, minibar

The Reserve Master Suite Nature View

8.0 out of 10
Very good
(2 reviews)
  • Garden view
  • 106 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for The Reserve Master Suite Swim Up

Egyptian cotton sheets, premium bedding, down duvets, minibar

The Reserve Master Suite Swim Up

10.0 out of 10
Exceptional
(1 review)
  • 106 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room Standard with View

Egyptian cotton sheets, premium bedding, down duvets, minibar

Room Standard with View

  • 58 sq m
  • Sleeps 3

View all photos for Roulette Room Playa del Carmen or La Perla

Roulette Room Playa del Carmen or La Perla | Egyptian cotton sheets, premium bedding, down duvets, minibar

Roulette Room Playa del Carmen or La Perla

8.8 out of 10
Excellent
(35 reviews)
  • Garden view
  • 58 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Two Bedrooms Master Suite

Two Bedrooms Master Suite | Egyptian cotton sheets, premium bedding, down duvets, minibar

Two Bedrooms Master Suite

  • Garden view
  • 184 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 2 Double Sofa Beds

View all photos for Suite Junior with Garden View

Living area | 50-inch flat-screen TV with cable channels, TV

Suite Junior with Garden View

  • 63 sq m
  • Sleeps 3

View all photos for Suite Deluxe with Pool View

Living area | 50-inch flat-screen TV with cable channels, TV

Suite Deluxe with Pool View

  • 62 sq m
  • Sleeps 3

View all photos for Suite Premium with Garden View

Egyptian cotton sheets, premium bedding, down duvets, minibar

Suite Premium with Garden View

  • 78 sq m
  • Sleeps 3

View all photos for Suite Premium with Pool View

Egyptian cotton sheets, premium bedding, down duvets, minibar

Suite Premium with Pool View

  • 78 sq m
  • Sleeps 3

View all photos for Suite Master with Garden View

Egyptian cotton sheets, premium bedding, down duvets, minibar

Suite Master with Garden View

  • 106 sq m
  • Sleeps 3

View all photos for Suite Master with Pool View

Living area | 50-inch flat-screen TV with cable channels, TV

Suite Master with Pool View

  • 106 sq m
  • Sleeps 3

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About this property

Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive

Catch some rays at the beach or spend the day relaxing at Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive 's full-service spa. Then enjoy a meal at one of the property's 14 restaurants.
Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive offers 393 accommodations with minibars and a safe. Rooms open to furnished balconies. Beds feature Egyptian cotton sheets, down duvets and premium bedding. 50-inch flat-screen televisions come with cable channels. Bathrooms include baths or showers with a rainfall showerhead, bathrobes, designer toiletries and complimentary toiletries.

This Playa del Carmen property provides complimentary wireless Internet access. Business-friendly amenities include desk chairs and telephones. Additionally, rooms include a hairdryer and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis.

4 outdoor swimming pools are on site along with Access to hot tub. Other recreational amenities include a health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

YHI Spa has 14 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, sports massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the pool at Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive . During your stay, you'll be within walking distance of Mamitas Beach. Free breakfast, free WiFi in public areas and free self-parking are available. Some of the pet-friendly amenities that this property offers include food and water bowls and an off-lead area.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a refreshing drink include 14 restaurants, a coffee shop, a beach bar and a swim-up bar
  • Take a swim in the 4 outdoor pools or soak in the hot tub
  • Indulge with aromatherapy, massages or body wraps at YHI Spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, fitness classes and Pilates classes
  • Guests have great things to say about the beach and the clean guestrooms
  • 6 minutes by car from Mamitas Beach and 6 minutes from Quinta Avenida
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls and an off-lead area
Some rates at Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive offers its guests a full-service spa, 4 outdoor swimming pools, a health club, and Access to hot tub. There are 14 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 15 bars/lounges, a beach bar and a poolside bar. Free breakfast is available daily. WiFi is free in public spaces.

A business centre and meeting rooms are available. Event space at this property measures 25005 square feet (2323 square metres) and includes a conference centre. Spa services, multilingual staff, and gift shops/newsstands are also featured at the luxury Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive . Free self parking is available.

This 5-star Playa del Carmen property is smoke free.

Guests are served a free buffet breakfast daily from 8:00 AM to 11:00 AM.
Sal Steak Cave – On-site fine-dining restaurant.
Capella – On-site restaurant. Open daily.
Kanna Beach Club – On-site bar. Open daily.
The Lunch Box – On-site restaurant. Open daily.
Tori – On-site restaurant. Open daily.
Room service (during limited hours) is available.

All-inclusive details

All-inclusive room rates at Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

Buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All land activities and use of recreational facilities and equipment are included.

Land activities

Fitness facilities

Lessons/classes/games

Bartending
Cooking
Dancing
Pilates
Water fitness
Yoga

Entertainment

On-site entertainment and activities
On-site live performances

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 11:00 AM
  • 14 restaurants
  • 15 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Capella
  • Kanna Beach Club
  • Sal Steak Cave
  • The Lunch Box
  • Tori

Things to do

  • 4 outdoor pools
  • Farming classes
  • Fitness classes
  • Full-service spa
  • Health club
  • Hot tub
  • Pilates classes
  • Shopping
  • Snorkelling
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre (25,005 square foot of space)
  • Meeting rooms

Outdoors

  • Beach towels
  • Beach umbrellas
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 14 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • Lift (100 centimetre wide door)

More

  • 3 floors
  • 5 buildings
  • Ballroom
  • Banquet hall
  • Built in 2011
  • Eco-friendly cleaning products used
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk chair
  • Eco-friendly toiletries
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • Pets: MXN 1500 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls and an off-lead area are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 111.44 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: MXN 1500 per pet, per night
  • Service animals are exempt from fees
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and children 17 years old and younger aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Paradisus Perla All Adult All Inclusive
Paradisus Playa del Carmen La Perla All Adult All Inclusive
Paradisus Playa Carmen Perla All Adult/All Inclusive
Paradisus Perla All Adult/All Inclusive
Paradisus Playa Carmen Perla Adult/All
Paradisus Perla Adult/All
Paradisus Playa del Carmen La Perla All Adult/All Inclusive
Paradisus Playa Carmen Perla Adults /All Inclusive
Paradisus Playa del Carmen La Perla All Adult/All Inclusive

Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 623 out of 1014 reviews
Rating 8 - Good. 206 out of 1014 reviews
Rating 6 - Okay. 93 out of 1014 reviews
Rating 4 - Poor. 47 out of 1014 reviews
Rating 2 - Terrible. 45 out of 1014 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Willians

Stayed 2 nights in Nov 2025

10/10 Excellent

Brandon Alexander

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic as usual! 17th Time !
Stayed 6 nights in Nov 2025

8/10 Good

John

Stayed 5 nights in Nov 2025

4/10 Poor

Aaron

Stayed 5 nights in Oct 2025

8/10 Good

ahna

Travelled with partner, Travelled with group
Liked: Cleanliness
The waiters, waitresses, and customer service was amazing. Room was clean but a lot of things that were not in the roon were not in the best shape. The food was really good at most of the restaurants we tried. The downside is that there isnt much to do at night. The bars don't have a lot of sitting areas. The club is a sports bar that turns unto a club. Also does not have a lot of seating as well. We had some issues with our rooms and consierge were not able to help but customer service sorted us out on day 3 right away. They dont have many double bed rooms even though expedia sells it like it does. Expedia needs to fix their hotel information. Be aware that the steak restaurant is not included like the other resorts. You have to pay extra. If you are looking for a quiet relaxing time, this will work for you. If you need more things to do at night, this is not the place.
Stayed 6 nights in Nov 2025

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Went there three years ago, and returned just last week. Service and quality still remain impecable. Food is incredible, both at the buffets and the restaurants (had the chance to make reservations for two a-la-carte restaurants). Service is the one thing that makes this hotel well worth it. All the staff goes above and beyond trying to help you. Will surely be back for a third time.
Stayed 1 night in Nov 2025

8/10 Good

Niovis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this hotel the first time we stayed. However I was a little underwhelmed with the a la carte restaurants this time, the only one that was really good was the peruvian restaurant. The hotel also needs a little touch up, but other than that the hotel is very clean, the staff is courteous ans well trained.
Stayed 3 nights in Oct 2025

10/10 Excellent

Symantha

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great staff, food and activities
Stayed 5 nights in Nov 2025

10/10 Excellent

Jose Fernando, Englewood

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was great going back to Paradisus La Perla, and like the first time it was awesome. The resort was great and clean and the staff was respectful and lovely. We definitely coming back to La Perla. Thank you!
Stayed 4 nights in Nov 2025

10/10 Excellent

Deborah, Wasaga Beach

Stayed 7 nights in Nov 2025

8/10 Good

Eduardo

Stayed 1 night in Nov 2025

10/10 Excellent

Olga

Liked: Cleanliness, amenities, property conditions & facilities
Amazing atmosphere and food. Very friendly stuff. My go to was beach that was super close to the hotel. Many activities for adults and lots of booze 😅. Loved the relaxing area with the hamags
Sunday day
Floral restaurant
Dia los muertos
Stayed 7 nights in Oct 2025

10/10 Excellent

Shelby L

Stayed 4 nights in Oct 2025

10/10 Excellent

KATHLEEN

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Tout était parfait, nourriture excellente, service exceptionnel, nous sommes très heureux de notre voyage
Stayed 7 nights in Oct 2025

10/10 Excellent

Dana

Stayed 5 nights in Oct 2025

8/10 Good

Miguel

Stayed 5 nights in Oct 2025

10/10 Excellent

mitzel B

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great pools great service
Stayed 3 nights in Oct 2025

10/10 Excellent

Khrista Lee

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The bell hop staff abd Freddy was amazing!
Stayed 6 nights in Oct 2025

10/10 Excellent

Harry

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Wow! Where do I start? The room was amazing, the pools are awesome! Very well maintained grounds. Great dining and excellent room service. But, the true standouts are the staff. Everyone was warm and friendly, attentive to every detail. Roberto was our concierge and was absolutely the best! He kept in close contact and was very respectful and responsive. A truly wonderful human being. This was our second trip and we can't wait to return!
Swim up room
Stayed 6 nights in Oct 2025

10/10 Excellent

Kylie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2025

10/10 Excellent

Miles Smith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was wonderful beautiful and relaxing. It is a very classy place and was very enjoyable as a professional.
Stayed 4 nights in Oct 2025

8/10 Good

ALEXANDER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was bigger then other resorts I've been to and pool bar was good. I must've been there during a quiet time because the adult side was not crowded and we had a great relaxing time.
Stayed 5 nights in Oct 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 5 nights in Oct 2025

8/10 Good

Rebeca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful experience at this resort! Staff were very friendly and accommodating. Great food options and beautiful beach!
Stayed 7 nights in Oct 2025

10/10 Excellent

DONALD

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very accommodating and helpful.. food is delicious..
Stayed 4 nights in Oct 2025