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Be Tulum Beach & Spa Resort

4.5 star property
VIP Access

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Photo gallery for Be Tulum Beach & Spa Resort

Exterior
1 bedroom, in-room safe, individually furnished, blackout curtains
Suite (Palm Suite) | 1 bedroom, in-room safe, individually furnished, blackout curtains
Suite (Signature Suite with Plunge Pool) | 1 bedroom, in-room safe, individually furnished, blackout curtains
3 restaurants, breakfast, lunch, dinner served; international cuisine

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Room service
  • Spa
  • Housekeeping

Explore the area

View in a map
Carretera Tulum-Boca Paila Km.10, Tulum, QROO, 77780
  • Place, Tulum Beach
    ‪3 min walk‬
  • Place, Ven a la Luz Sculpture
    ‪2 min drive‬
  • Place, Playa Paraiso
    ‪12 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪67 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Suite, Terrace (with Plunge Pool)

Suite, Terrace (with Plunge Pool) | 1 bedroom, in-room safe, individually furnished, blackout curtains

Suite, Terrace (with Plunge Pool)

  • 65 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Oceanfront (with Plunge Pool)

Suite, Oceanfront (with Plunge Pool) | 1 bedroom, in-room safe, individually furnished, blackout curtains

Suite, Oceanfront (with Plunge Pool)

  • 66 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Suite (Premier Palm Suite)

Premier Suite (Premier Palm Suite) | Living area

Premier Suite (Premier Palm Suite)

  • 110 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Alcove Suite with Plunge Pool)

Suite (Alcove Suite with Plunge Pool) | 1 bedroom, in-room safe, individually furnished, blackout curtains

Suite (Alcove Suite with Plunge Pool)

10.0 out of 10
Exceptional
(1 review)
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite (Palm Suite)

Suite (Palm Suite) | 1 bedroom, in-room safe, individually furnished, blackout curtains

Suite (Palm Suite)

9.6 out of 10
Exceptional
(8 reviews)
  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Air Suite with Plunge Pool)

Suite (Air Suite with Plunge Pool) | 1 bedroom, in-room safe, individually furnished, blackout curtains

Suite (Air Suite with Plunge Pool)

10.0 out of 10
Exceptional
(2 reviews)
  • 89 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Signature Suite with Plunge Pool)

Suite (Signature Suite with Plunge Pool) | 1 bedroom, in-room safe, individually furnished, blackout curtains

Suite (Signature Suite with Plunge Pool)

  • 56 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Sea Suite)

1 bedroom, in-room safe, individually furnished, blackout curtains

Suite (Sea Suite)

  • 49 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Suite, Oceanfront (with Plunge Pool)

Premier Suite, Oceanfront (with Plunge Pool) | 1 bedroom, in-room safe, individually furnished, blackout curtains

Premier Suite, Oceanfront (with Plunge Pool)

  • 109 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

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About this property

Be Tulum Beach & Spa Resort

Luxury hotel on the beach, with outdoor pool
Catch some rays at the beach or spend the day relaxing at Be Tulum Beach & Spa Resort's full-service spa. Then enjoy a meal at one of the hotel's 3 restaurants.
Be Tulum Beach & Spa Resort offers 64 air-conditioned accommodations with a safe and complimentary bottles of water. Rooms open to balconies or patios. Each accommodation is individually furnished. This Tulum hotel provides complimentary wireless Internet access. Bathrooms include a shower, bathrobes and complimentary toiletries. Additionally, rooms include a ceiling fan and blackout curtains. An iron/ironing board and hairdryers can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Gön House of Healing has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at Be Tulum Beach & Spa Resort. During your stay, you're just a quick walk from Tulum Beach. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free cooked-to-order breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at Mare´zia, a seafood restaurant that serves international cuisine
  • Take a swim in the outdoor pool
  • Treat yourself to body treatments, massages or body wraps at Gön House of Healing
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Steps from Tulum Beach and 13 minutes on foot from Sian Ka'an Biosphere Reserve
  • Airport shuttle service available for a fee
Be Tulum Beach & Spa Resort offers its guests a full-service spa and an outdoor pool. There are 3 restaurants on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

Spa services, a terrace, and multilingual staff are also featured at the luxury Be Tulum Beach & Spa Resort. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

This 4.5-star Tulum hotel is smoke free.

Guests are served a free cooked-to-order breakfast daily from 7:30 AM to 11:30 AM.
Mare´zia – This seafood restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
4 Fu3gos – This steakhouse specialises in barbecue and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Ocumare – This restaurant specialises in international cuisine and only serves dinner. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Free cooked-to-order breakfast available daily 7:30 AM to 11:30 AM
  • 3 restaurants
  • A bar/lounge
  • A poolside bar

Restaurants on site

  • 4 Fu3gos
  • Mare´zia
  • Ocumare

Things to do

  • Full-service spa
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No lift

More

  • 14 buildings
  • 3 floors
  • Banquet hall
  • Built in 2009
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Individual furnishings
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Be Tulum Beach & Spa Resort

Children and extra beds

  • Children 15 and younger are not allowed at this property. All guests older than 15 are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 600 per vehicle (return, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Be Tulum Beach & Spa Resort offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 15 years old and younger aren't allowed at this property.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Be Tulum Beach
Be Tulum Beach Resort
Tulum Beach Resort
Be Tulum Beach Spa Resort
Be Tulum Beach & Spa Tulum
Be Tulum Beach & Spa Resort Hotel
Be Tulum Beach & Spa Resort Tulum
Be Tulum Beach & Spa Resort Hotel Tulum

Be Tulum Beach & Spa Resort Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 359 out of 490 reviews
Rating 8 - Good. 67 out of 490 reviews
Rating 6 - Okay. 31 out of 490 reviews
Rating 4 - Poor. 9 out of 490 reviews
Rating 2 - Terrible. 24 out of 490 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ronny

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location in connection with nature.
Stayed 3 nights in Jun 2025

10/10 Excellent

Rainier

Liked: Cleanliness
Excellent
Stayed 4 nights in Jun 2025

10/10 Excellent

kristel, doral

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent food and rooms. Very nice location.
Stayed 4 nights in Feb 2025

2/10 Terrible

Dawn

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Worst experience ever! Do not stay here. Staff purposely hold out on running the charges until you check out and then demand cash. They want you to be late for your flight so you will feel pressured to pay cash. Amenities were non existent and drinks were over priced and watered down. Terrible experience!!!
Stayed 4 nights in Jun 2025

8/10 Good

Maria, Miami

Travelled with group
Disliked: Amenities
Great location!
Stayed 1 night in Jun 2025

10/10 Excellent

Ariel

Liked: Cleanliness, amenities, property conditions & facilities
Very nice outdoor jungle Tulum vibes experience and food and drinks were amazing definitely coming back.
Stayed 4 nights in Jun 2025

2/10 Terrible

Sirisha

Liked: Cleanliness, property conditions & facilities
Stay away from this hotel. They charged another room bill to my credit card and haven’t returned the money yet. I have contacted them several times, the management doesn’t care. I booked airport pickup only to realize they messed up, there was nobody there to pickup. And they claim there was a puncture, but when I asked the driver he wasn’t aware of anything like that. Stay away from this hotel, terrible management
Stayed 2 nights in May 2025

10/10 Excellent

Alexander

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great staff and beautiful property.
Stayed 5 nights in Jun 2025

10/10 Excellent

abdulsalam

Liked: Cleanliness, amenities, property conditions & facilities
definitely recommended, amazing staff, clean and gorgeous
Stayed 3 nights in Jun 2025

10/10 Excellent

Abdol Hossein

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2025

10/10 Excellent

Maria Del Rosario, Bonita Springs

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Espectacular, we enjoyed the location, the staff was very kind and and easy, the hotel is beautiful, the food delicious !!!
Stayed 3 nights in May 2025

10/10 Excellent

klaus

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely our favorite hotel in Tulum. We know Tulum well, have been 9 times. Be Tulum is soooo our favorite. Just perfection. Favorite restaurant by far is Arca. Incredible quality food. Hartwood is still good. So is Casa Banana (for steak).
Stayed 6 nights in May 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Incredible

This was one of the best hotels we've ever stayed at. Beautiful in every way, great service and quiet location.
Stayed 4 nights in Feb 2025

10/10 Excellent

Paul Esteban

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at Be Tulum was nothing short of exceptional. From the moment we arrived, we felt completely relaxed and taken care of. The atmosphere is serene, luxurious, and thoughtfully designed, making it the perfect place to unwind. We originally planned to explore different spots around Tulum, but the experience at the hotel was so enjoyable that we ended up spending most of our time there. The food was absolutely delicious, fresh, flavorful, and beautifully presented and the service was top-tier. Every staff member went above and beyond to make sure we had everything we needed. Be Tulum offers a perfect balance of relaxation and attentive hospitality. We’re so glad we chose to fully enjoy the hotel experience, it truly felt like a sanctuary.
Stayed 3 nights in May 2025

10/10 Excellent

Sagy

Stayed 3 nights in May 2025

6/10 Okay

Julian

Overrated!
Stayed 3 nights in May 2025

10/10 Excellent

PRATIK

Stayed 3 nights in Apr 2025

10/10 Excellent

Natalie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On the main strip in Tulum however pretty far down so expect to shell out for taxis. They drag the beach for the seaweed multiple times a day which was nice. Across all of the area we had moments with servers forgetting items we ordered etc. we borrowed bikes and the first few had issues like flat tires before we got a pair to use. The beauty of the area and the jungle vibes were enjoyable. You can use nomades restaurant / beach
Stayed 6 nights in Apr 2025

10/10 Excellent

Fesner

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent- I enjoyed staying there.
Stayed 5 nights in Feb 2025

10/10 Excellent

Grigor

Stayed 4 nights in Feb 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Lucinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Mar 2025

10/10 Excellent

stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

2/10 Terrible

Anush, los angeles

Disliked: Cleanliness
Stayed 6 nights in Mar 2025

10/10 Excellent

Abigail

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025