Hyatt Ziva Cancun All Inclusive

VIP Access

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Dates

November 2025

December 2025

Ocean View Double | Premium bedding, free minibar, in-room safe, blackout curtains

Overview
Rooms
Location
Policies

Wonderful

Popular amenities

Explore the area

Blvd. Kukulcan, Manzana 51, Lote 7, Cancun, QROO, 77500

Place, Gaviota Azul Beach
‪2 min walk‬
Place, Cancun Convention Center
‪8 min walk‬
Place, Hotel Zone Beaches
‪21 min drive‬
Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
‪79 min drive‬

Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.

Expect exceptional service
Extra savings and perks for BONUS+ members

Learn more about VIP Access

Room options

Premium bedding, free minibar, in-room safe, blackout curtains

Ocean Front Pyramid Suite (with Sofa Bed)

122 sq m
Ocean view
Sleeps 5
1 King Bed and 1 Double Sofa Bed

Dolphin View Master King (with Sofa Bed)

Good

56 sq m
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Resort View Double

Exceptional

45 sq m
Resort view
Sleeps 4
2 Double Beds

Turquoize Sky Ocean Front Master King

Wonderful

65 sq m
Ocean view
Sleeps 3
1 King Bed

Turquoize Sky Ocean Front Master Double

Very good

65 sq m
Ocean view
Sleeps 4
2 Double Beds

Swim Up King (with Sofa Bed)

Exceptional

45 sq m
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Swim Up Double

Exceptional

45 sq m
Sleeps 4
2 Double Beds

Turquoize Sky Swim Up Ocean Front Master Double

Exceptional

65 sq m
Sleeps 4
2 Double Beds

Club Ocean Front Double

Exceptional

43 sq m
Ocean view
Sleeps 4
2 Double Beds

Turquoize Sky Swim Up Ocean Front Master King

Exceptional

65 sq m
Ocean view
Sleeps 3
1 King Bed

Dolphin View Master Double

Very good

56 sq m
Sleeps 5
2 Double Beds

Ocean Front King (with Sofa Bed)

Wonderful

45 sq m
Ocean view
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Ocean Front Double

Wonderful

45 sq m
Ocean view
Sleeps 4
2 Double Beds

Club Ocean Front Corner Suite

Exceptional

101 sq m
Ocean view
Sleeps 4
1 King Bed

Turquoize Ocean Front Master King

Exceptional

65 sq m
Ocean view
Sleeps 3
1 King Bed

Turquoize Ocean Front Master Double

Exceptional

65 sq m
Ocean view
Sleeps 4
2 Double Beds

Ocean View King (with Sofa Bed)

Wonderful

45 sq m
Ocean view
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Ocean View Double

Excellent

45 sq m
Ocean view
Sleeps 4
2 Double Beds

Resort View King (with Sofa Bed)

Wonderful

45 sq m
Resort view
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Club Ocean Front King

Excellent

43 sq m
Ocean view
Sleeps 3
1 King Bed

Similar properties

Pool
Breakfast included
All-inclusive
Spa

includes taxes & fees

16 Nov - 17 Nov

About this property

Hyatt Ziva Cancun All Inclusive

All-inclusive property with 8 restaurants and 3 outdoor pools

Catch some rays at the beach or spend the day relaxing at Hyatt Ziva Cancun All Inclusive's full-service spa. Then enjoy a meal at one of the property's 8 restaurants. Housekeeping is available on request.

Hyatt Ziva Cancun All Inclusive offers 547 accommodations with free minibar items and espresso makers. Rooms open to balconies. Beds feature premium bedding. LED televisions come with cable channels.

Bathrooms include a shower with a rainfall showerhead, bathrobes, complimentary toiletries and hairdryers. Business-friendly amenities include safes and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court, a steam room and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 19 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna and a steam room. The spa is open daily.

Hyatt Ziva Cancun All Inclusive's great beach location gets high marks from our customers. During your stay, you're just a quick walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. You'll find features such as free WiFi in public areas and free valet parking, plus 3 outdoor pools.

Free Wi-Fi in some public areas
Free valet parking and self-parking
Enjoy Asian cuisine at Moongate, one of the property's 8 restaurants and 8 bars/lounges
Take a swim in the 3 outdoor pools
Treat yourself to body scrubs, massages or body treatments at the spa
Services include babysitting, a free children's club and dry cleaning/laundry
On-site recreation includes an outdoor tennis court, a 24-hour gym and a steam room
Guests have great things to say about the clean guestrooms and the helpful staff
Steps from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Gaviota Azul Beach
Local-area shuttle service available for a fee

Hyatt Ziva Cancun All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Hyatt Ziva Cancun All Inclusive offers its guests a full-service spa, 3 outdoor swimming pools, an outdoor tennis court, and a steam room. There are 8 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 8 bars/lounges and a poolside bar. WiFi is free in public spaces.

A business centre and a meeting room are available. A children's pool, a 24-hour fitness centre, and a rooftop terrace are also featured at the luxury Hyatt Ziva Cancun All Inclusive. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 4.5-star Cancun property.

Moongate – This restaurant specialises in Asian cuisine and only serves dinner.

La Bastille – This restaurant specialises in French cuisine and only serves dinner. Open daily.

El Mercado – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.

Tradewinds – This steakhouse serves breakfast, lunch and dinner. Open daily.

Lorenzo's – This restaurant specialises in Italian cuisine and serves lunch and dinner. Open daily.

Late-night fare is available from 24-hour room service.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

All buffet and à la carte meals, snacks and beverages included

24-hour room service

Entertainment

On-site entertainment and activities

On-site live performances

Awards and affiliations

Eco-certified property

This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

Available in some public areas: Free WiFi

Parking and transport

Area shuttle (surcharge)
Free self parking on site
Free valet parking on site

Food and drink

8 bars/lounges
8 restaurants
A coffee shop/cafe
A poolside bar
Snack bar/deli

Restaurants on site

El Mercado
La Bastille
Lorenzo's
Moongate
Tradewinds

Things to do

24-hour gym
3 outdoor pools
Basketball
Children's pool
Free children's club
Full-service spa
Outdoor tennis court
Playground
Snorkelling
Steam room

Family friendly

3 outdoor pools
Babysitting (surcharge)
Children's pool
Free children's club
Free rollaway/extra bed
Laundry facilities
Playground
Snack bar/deli

Conveniences

24-hour front desk
ATM
Hair salon
Laundry facilities
Luggage storage
Safe at front desk
Water dispenser

Guest services

Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance
Turndown service

Business services

Business centre
Meeting room

Outdoors

Garden
On the beach
Pool loungers
Rooftop terrace

Full-service spa

19 treatment rooms
Body scrubs
Body wraps
Couples treatment rooms
Facials
Manicures/pedicures
Massage
Sauna
Spa open daily
Steam room

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Visual alarms in hallways
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible lounge
Wheelchair-accessible path to lift
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk

3 buildings
At least 10% of profits reinvested in community and sustainability
At least 80% lighting from LEDs
Banquet hall
Built in 2015
Comprehensive food waste policy
Comprehensive recycling policy
Designated smoking areas
Double-glazed windows
Local artist showcase
Vegan dining options
Vegetarian dining options
Water dispenser usage encouraged

Room amenities

Bedroom

Blackout drapes
Free rollaway/extra bed
Premium bedding

Bathroom

Dressing gowns
Free toiletries
Hair dryer
Private bathroom
Rainfall showerhead
Shower
Towels provided

Entertainment

LED TV with cable channels

Food and drink

24-hour room service
Espresso maker
Free bottled water
Free stocked minibar

Air conditioning (climate-controlled)
Bulk dispensers for toiletries
Eco-friendly toiletries
Iron/ironing board
LED lighting
Phone
Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

All guests, including children, are required to present a valid government-issued ID card at check-in.

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Free rollaway/extra beds!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guest room a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guest room. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hyatt Ziva Cancun All Inclusive

Hyatt Ziva Cancun

Hyatt Ziva Cancun All Inclusive All-inclusive property

Hyatt Ziva

Hyatt Ziva Cancun

Hyatt Ziva Cancun All Inclusive Cancun

Hyatt Ziva Cancun All Inclusive All-inclusive property

Hyatt Ziva Cancun All Inclusive All-inclusive property Cancun

Hyatt Ziva Cancun All Inclusive Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

10/10 Excellent

Sergio

10 Aug 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 5 nights in Jul 2025

10/10 Excellent

Fernanda

Travelled with family, Travelled with group

9 Aug 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelentes momentos!

Tudo foi perfeito durante a minha estadia, desde o staff em geral, e principalmente os mordomos Miguel e Dieso, que estiveram comigo e tive toda atenção e suporte fazendo a minha experiência ser ainda melhor. O spa é um serviço cobrado à parte que vale muito também. As mãos da Azucena são de fada e o German esteve comigo durante toda a experiência após a massagem, direcionando em cada local. Super indico o Resort para passar momentos especiais, seja sozinho ou acompanhado!

Stayed 5 nights in Aug 2025

8/10 Good

Xiaoxue

9 Aug 2025

Stayed 2 nights in Jul 2025

10/10 Excellent

Alexa

Travelled with partner

9 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The property was amazing and what helps is the super friendly staff. Natasha and Marie from the guest services area were our concierge and they were amazing. They went above and beyond to make our stay the best and make us feel welcomed. We celebrated my wife’s birthday and they made it extra special for her by decorating the room and providing small gifts. Luis from the moongate teppanyaki restaurant was also very good. He made sure the food was great and made that dinner for us very memorable. Overall the resort was really nice. We loved that is was a family resort but it had the adult side if we wanted peace and quiet.

Stayed 3 nights in Jul 2025

6/10 Okay

Anh Ngoc

9 Aug 2025

Stayed 5 nights in Aug 2025

6/10 Okay

Baldemar

Travelled with family, Travelled with partner, Travelled with group

8 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The property is beautiful from any angle in all areas. The only down fall is the lack of authentic mexican food & feel. We couldnt tell we were in Mexico. It is very Americanized which is understandable given it is a Hyatt hotel but I would have liked more of the Mexican culture feel.

Stayed 5 nights in Jul 2025

10/10 Excellent

Grace

8 Aug 2025

Liked: Cleanliness, staff & service

Stayed 3 nights in Jul 2025

10/10 Excellent

faraz

Travelled with family

7 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Heidi in Concierge is the best. She was super responsive. The service is excellent overall.

Stayed 6 nights in Aug 2025

8/10 Good

Aliahmed

Travelled with family, Travelled with family and small children

6 Aug 2025

Liked: Cleanliness, amenities, property conditions & facilities

Bar Service was a little slow. Drink service around the pool was rare at best. There was a lack of staff quantity. The asain restaurant had very slow service. they bought out the main entree and then starters. At check in they dropped the ball and didnt hand me off to anyone after i checked in at the front counter. i just waited and went to the room and my tags didnt work then i had to come back to the front counter and they fixed my tags and then they got someone to bring my bags to thre room. Cabo Hyatt Ziva was very high end experience compared to this one.

Stayed 4 nights in Jul 2025

10/10 Excellent

Herbert

Travelled with family, Travelled with family and small children

6 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great stay, will be returning to this property. Will be recommending to friends and family.

Stayed 3 nights in Aug 2025

10/10 Excellent

David

6 Aug 2025

Stayed 1 night in Jul 2025

10/10 Excellent

Nestor, Katy

Travelled with family

6 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 4 nights in Jul 2025

10/10 Excellent

Kevin

Travelled with family and small children

5 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Good quality

Stayed 3 nights in Aug 2025

10/10 Excellent

Marie Jasmine

5 Aug 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 4 nights in Jul 2025

10/10 Excellent

Sonia

4 Aug 2025

Stayed 2 nights in Jul 2025

10/10 Excellent

Yanyleig

Travelled with family

4 Aug 2025

Liked: Cleanliness, amenities

This resort is amazing

Stayed 5 nights in Jul 2025

8/10 Good

Predrag

Travelled with family

4 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The beach is a 10 very clean no sea weed and white sand. The food was on point best was Mexican and Hibachi, the steakhouse we left for last but was not the best. I wish they had more grill options for afternoon snacks. The rooms were ok nothing to complain about or rave about. We did stay in the Dolphin view. Drinks were a miss, make sure to ask for the better alcohol when ordering cause they use cheap liquor when making drinks especially by the pool bar. Joel on the beach always brought drinks fast and was super nice.

Stayed 5 nights in Jul 2025

10/10 Excellent

ENRIQUE

3 Aug 2025

Stayed 2 nights in Aug 2025

10/10 Excellent

Kimie

3 Aug 2025

Liked: Cleanliness

Stayed 2 nights in Jul 2025

8/10 Good

Jaime Lauretta

Travelled with family

2 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Food is good. Hotel could use some upgrades. Our shower leaked all over the floor. Friendly staff. Entertainment could be better. Shows were much better in years past but overall a nice trip.

Stayed 5 nights in Jul 2025

10/10 Excellent

KARLA VANESA

Travelled with family, Travelled with family and small children, Travelled with partner

1 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent service, spectacular food. Amazing beach. It was absolutely PERFECT.

Stayed 4 nights in Jul 2025

6/10 Okay

Katelyn

31 Jul 2025

Stayed 4 nights in Jul 2025

8/10 Good

Ellen

29 Jul 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 4 nights in Jul 2025

10/10 Excellent

Nina

28 Jul 2025

Liked: Cleanliness, staff & service, property conditions & facilities

N/A

Stayed 4 nights in Jul 2025

10/10 Excellent

Kenichi

Travelled with family

28 Jul 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Jul 2025

Hyatt Ziva Cancun All Inclusive

Choose dates to view prices

Photo gallery for Hyatt Ziva Cancun All Inclusive

Reviews

Popular amenities

Explore the area

Room options

View all photos for Ocean Front Pyramid Suite (with Sofa Bed)

Ocean Front Pyramid Suite (with Sofa Bed)

View all photos for Dolphin View Master King (with Sofa Bed)

Dolphin View Master King (with Sofa Bed)

View all photos for Resort View Double

Resort View Double

View all photos for Turquoize Sky Ocean Front Master King

Turquoize Sky Ocean Front Master King

View all photos for Turquoize Sky Ocean Front Master Double

Turquoize Sky Ocean Front Master Double

View all photos for Swim Up King (with Sofa Bed)

Swim Up King (with Sofa Bed)

View all photos for Swim Up Double

Swim Up Double

View all photos for Turquoize Sky Swim Up Ocean Front Master Double

Turquoize Sky Swim Up Ocean Front Master Double

View all photos for Club Ocean Front Double

Club Ocean Front Double

View all photos for Turquoize Sky Swim Up Ocean Front Master King

Turquoize Sky Swim Up Ocean Front Master King

View all photos for Dolphin View Master Double

Dolphin View Master Double

View all photos for Ocean Front King (with Sofa Bed)

Ocean Front King (with Sofa Bed)

View all photos for Ocean Front Double

Ocean Front Double

View all photos for Club Ocean Front Corner Suite

Club Ocean Front Corner Suite

View all photos for Turquoize Ocean Front Master King

Turquoize Ocean Front Master King

View all photos for Turquoize Ocean Front Master Double

Turquoize Ocean Front Master Double

View all photos for Ocean View King (with Sofa Bed)

Ocean View King (with Sofa Bed)

View all photos for Ocean View Double

Ocean View Double

View all photos for Resort View King (with Sofa Bed)

Resort View King (with Sofa Bed)

View all photos for Club Ocean Front King

Club Ocean Front King

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About this property

Hyatt Ziva Cancun All Inclusive

All-inclusive details

Gratuities and taxes

Food and beverages

Entertainment

Awards and affiliations

Property amenities

Internet

Parking and transport

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Business services

Outdoors

Full-service spa

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions