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Suites Colonial

3.0 star property
VIP Access

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Courtyard
Suite, 2 Double Beds | Living area | Plasma TV
Reception
Suite, 2 Double Beds | Living area | Plasma TV
Front of property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Room service
  • 24/7 front desk
  • Housekeeping
  • Laundry

Explore the area

Map
5a. Ave Sur No. 9, Cozumel, QROO, 77600
  • San Miguel Church
    ‪3 min walk‬
  • Cozumel Maritime Terminal
    ‪3 min walk‬
  • Punta Langosta Pier
    ‪8 min walk‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪3 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Studio

Studio | 1 bedroom, in-room safe, desk, iron/ironing board

Studio

9.0 out of 10
Wonderful
(17 reviews)
  • 24 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite, 2 Double Beds

Suite, 2 Double Beds | 1 bedroom, in-room safe, desk, iron/ironing board

Suite, 2 Double Beds

8.8 out of 10
Excellent
(13 reviews)
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

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About this property

Suites Colonial

Hotel with free breakfast, a quick walk to Punta Langosta Pier
Along with concierge services, this smoke-free hotel has dry cleaning and laundry facilities. Free continental breakfast and free WiFi in public areas are also provided. Additionally, a 24-hour front desk, tour/ticket assistance and a front desk safe are on-site.
Suites Colonial offers 28 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and an iron/ironing board. Plasma televisions come with cable channels.

Bathrooms include a shower and complimentary toiletries. This Cozumel hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and hairdryers can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Suites Colonial. During your stay, you're just a quick walk from Punta Langosta Pier. Free breakfast, free WiFi in public areas and dry cleaning service are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free continental breakfast served daily
  • Free WiFi
  • Services include babysitting, dry cleaning/laundry and a concierge
  • 7 minutes by foot from Punta Langosta Pier and a 3-minute drive from Stingray Beach
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Free breakfast is served daily. WiFi is free in public spaces. Multilingual staff, tour/ticket assistance, and concierge services are also featured at Suites Colonial.

This 3-star Cozumel hotel is smoke free.

Guests are served a free continental breakfast daily from 7 AM to 11:00 AM.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free continental breakfast available daily 7 AM to 11:00 AM

Family friendly

  • Babysitting (surcharge)
  • Free cot
  • Free rollaway/extra bed
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Plasma TV with cable channels

Food and drink

  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: MXN 200 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: MXN 200 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Colonial Suites
Suites Colonial
Suites Colonial Cozumel
Suites Colonial Hotel
Suites Colonial Hotel Cozumel
Colonial Hotel Cozumel
Suites Colonial Hotel
Suites Colonial Cozumel
Suites Colonial Hotel Cozumel

Suites Colonial Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 236 out of 478 reviews
Rating 8 - Good. 182 out of 478 reviews
Rating 6 - Okay. 39 out of 478 reviews
Rating 4 - Poor. 10 out of 478 reviews
Rating 2 - Terrible. 11 out of 478 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Jean Pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very clean, good value

Good location, very clean, quiet, good value, free access to fantastic sister hotel pool.
Stayed 3 nights in Mar 2025

10/10 Excellent

Devora

Liked: Staff & service
Everything was wonderful except it took a

8/10 Good

Greg

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Very quiet property. I'm returning next year for two months. That has to speak for my overall satisfaction.
Stayed 14 nights in Feb 2025

10/10 Excellent

Melyna

Liked: Cleanliness, staff & service, property conditions & facilities
Great Hotel
Stayed 3 nights in Jan 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will def go back, amazing bang for your buck, withing a short 4 min aalk to the main ferry terminal, wirh restaurants and marketa and anything you need cllae by
Stayed 2 nights in Feb 2025

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. Will return.
Stayed 2 nights in Jan 2025

6/10 Okay

Esthefany

Travelled with family
Liked: Staff & service
It as okay, the breakfast was not good, just fruit and a slice of bread. The staff was nice and the rooms were clean.
Stayed 3 nights in Jan 2025

6/10 Okay

Jeffrey

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
While the hotel is situated in an excellent area right at the main shopping district with plenty of restaurants nearby, the room was clean and staff very friendly BUT the rooms are musky from mildew or mold and irritate your throat and sinuses. Even running the AC does not help because this is where most of it develops along with the wood inside. The lobby is nice, but rooms need upgraded. I have stayed many other places in Cozumel and even lived here for 2 years. I advise Casa Mexicana or Hotel Puerto Libre as better options for similar price. Price is to high for what you get. Also the continental breakfast was only slices of bread, jam, and a little fruit. Excellent location for walking.
Stayed 1 night in Jan 2025

10/10 Excellent

vijay

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful place right in the Plaza. Nice staff and great patio breakfast. Very close to shopping and dining.
Stayed 7 nights in Dec 2024

8/10 Good

Jian

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Location is great and staffs are wonderful. Breakfast is great. But amenities were out dated, fridge is leaking, no microwave. Staff are very accommodating, but hotel really needs renovation. Hotel was very accommodating letting us check out earlier due to the travel plan change and agreed not to charge the unused days. But Expedia did not process refund until this minute, making excuse that Hotel did not approved it which was obviously a lie. So disappointing about Expedia US travel team!
Stayed 9 nights in Dec 2024

6/10 Okay

Sean

It was a basic Mexican hotel, with a great location. The shower was the worst part as the water basically dripped out.
Stayed 4 nights in Dec 2024

10/10 Excellent

Rafael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, spacious room, friendly staff

I really enjoyed this small hotel. Excellent communication pre-arrival, the staff was super friendly and helpful, the room was fantastic. Located just a quick 5 min walk from the ferry with multiple restaurants close by. This property does not have a pool, which was fine for us
Stayed 1 night in Dec 2024

8/10 Good

Barry Alan

Liked: Cleanliness, staff & service
Property is old but in very good condition and clean. It's pretty no-frills but comfortable. I had a problem on the last day with my door lock, but the staff was friendly and helpful basically dismantling the door so I could get my stuff.
Stayed 4 nights in Nov 2024

8/10 Good

Aleisha, Muskogee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were only in Cozumel for one night so it was perfect for us. Located right on the square we could have easily walked to it if we had known our way around. It’s close to the ferry and the ocean. Lots of local shops and restaurant options within walking distance. The hotel is cute, clean, & comfortable. It is an older property but suited us well for the night. Check in was fast and we were able to have a late check out and room upgrade with our Expedia VIP benefits. The waitress at breakfast was super sweet and took great care of us. Service with a smile is always appreciated! Breakfast was simple but cooked to order and fresh. Would stay here again!
Stayed 1 night in Oct 2024

2/10 Terrible

Erica

Travelled with family, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
If I could give this place a -10000000 I would. We were harassed by a drunk man outside the property several times. We were a group of women. It was so bad that I had to book another hotel the next morning. The room itself was terrible. Fridge wide open and unplugged. Weird shower. Gross smell. When I let the front desk know, they tried to be accommodating but there is no hope for that hotel. I’m only going to receive 1 day credit out of 4 days. Ridiculous. I can’t believe that it’s labeled as a VIP property on Expedia. Stay away from this place at all cost.
Stayed 3 nights in Sep 2024

10/10 Excellent

Clyde

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
clean, cold rooms!
Stayed 4 nights in Sep 2024

10/10 Excellent

Gabriela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy limpio , muy amable todo el personal , muy Rico el desayuno , nos encantaría volver
Stayed 2 nights in Jun 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estuvo bien
Stayed 1 night in May 2024

10/10 Excellent

Jonathan, Burlingame

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They have staff on 24hrs a day. The 2 room suites include kitchenette with fridge, small stove, plates & utensils. All rooms come with a programable safe to keep valuables in. Very quiet and peaceful. Having a free breakfast included is very nice. located centrally and very close to ferry terminal. This was my second stay at the property. Rates are very reasonable!

10/10 Excellent

Leslie, San Rafael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would say again nothing fancy but clean safe
Stayed 1 night in Apr 2024

10/10 Excellent

Franco A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2024

10/10 Excellent

Gregory

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fun Trip to Cozumel at Suites Colonial

My stay at Suites Colonial was excellent. The staff was very friendly and accommodating. The rooms were clean and comfortable. The location is near EVERYTHING! All in walking distance or near taxi's when they were needed.
Stayed 3 nights in Mar 2024

8/10 Good

Timothy

Travelled with partner
Liked: Cleanliness, staff & service
This is an older property, but was very clean. The staff was very friendly and helpful, and the breakfast was good. The only downside to this place is there is no parking for a rental car….I would definitely stay there again…
Stayed 4 nights in Mar 2024

10/10 Excellent

Matilda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024