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Catalonia Playa Maroma – All Inclusive

4.0 star property
VIP Access

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Photo gallery for Catalonia Playa Maroma – All Inclusive

On the beach, white sand
3 bars/lounges, poolside bar
Lobby
Outdoor pool
Sports facility

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Parking included

Explore the area

View in a map
Carretera Federal 307 Km.306-250, Maroma, Playa del Carmen, QROO, 77710
  • Place, Maroma Beach
    ‪2 min drive‬
  • Place, Playa Paraiso Golf Course
    ‪9 min drive‬
  • Place, Cirque du Soleil Boutique at Vidanta Riviera Maya
    ‪9 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Privileged Romance

Privileged Romance | View from room

Privileged Romance

9.4 out of 10
Exceptional
(11 reviews)
  • Garden view
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Privileged Superior

Privileged Superior | Minibar, in-room safe, desk, laptop workspace

Privileged Superior

7.8 out of 10
Good
(35 reviews)
  • Garden view
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room

Minibar, in-room safe, desk, laptop workspace

Premium Room

8.6 out of 10
Excellent
(46 reviews)
  • Garden view
  • 38 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Premium Deluxe Room

Premium Deluxe Room | Minibar, in-room safe, desk, laptop workspace

Premium Deluxe Room

8.0 out of 10
Very good
(40 reviews)
  • Garden view
  • 38 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Privileged Suite

Privileged Suite | Minibar, in-room safe, desk, laptop workspace

Privileged Suite

8.0 out of 10
Very good
(5 reviews)
  • Garden view
  • 47 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Privileged Suite Ocean View & Swim Out

Privileged Suite Ocean View & Swim Out | Minibar, in-room safe, desk, laptop workspace

Privileged Suite Ocean View & Swim Out

8.0 out of 10
Very good
(1 review)
  • Partial ocean view
  • 116 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Privileged Romance Deluxe

Privileged Romance Deluxe | Minibar, in-room safe, desk, laptop workspace

Privileged Romance Deluxe

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

Minibar, in-room safe, desk, laptop workspace

Premium Room

9.4 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 38 sq m
  • Sleeps 1
  • 1 King Bed

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About this property

Catalonia Playa Maroma – All Inclusive

Family-friendly beachfront location with outdoor pool
Catch some rays at the beach or spend the day relaxing at Catalonia Playa Maroma – All Inclusive's full-service spa. Then enjoy a meal at one of the property's 6 restaurants.
Catalonia Playa Maroma – All Inclusive offers 404 accommodations with minibars and a safe. Rooms open to balconies. This Playa del Carmen property provides complimentary wired and wireless Internet access.

Bathrooms include a shower, slippers, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An outdoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include outdoor tennis courts, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Alegría Spa has 4 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at Catalonia Playa Maroma – All Inclusive. During your stay, you're just a quick walk from Maroma Beach. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • For dining with garden views, stop by El Pajarito, one of the property's 6 restaurants and 3 bars/lounges
  • Take a swim in the outdoor pool or soak in the hot tub
  • Treat yourself to reflexology, body treatments or hot stone massages at Alegría Spa
  • Services include babysitting, a free children's club and a concierge
  • On-site recreation includes 2 outdoor tennis courts, a gym and a steam room
  • Guests have great things to say about the restaurant and the helpful staff
  • Steps from Maroma Beach and 13 minutes by car from Tres Rios Ecopark
Some rates at Catalonia Playa Maroma – All Inclusive are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Catalonia Playa Maroma – All Inclusive offers its guests a full-service spa, outdoor tennis courts, and an outdoor pool. There are 6 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. Free breakfast is available daily. WiFi is free in public spaces.

A children's pool, a nightclub, and a hot tub are also featured at the family-friendly Catalonia Playa Maroma – All Inclusive. Free self parking is available.

This 4-star Playa del Carmen property is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to 10:30 AM.
El Pajarito – Overlooking the garden, this buffet restaurant serves lunch and dinner.
Toscana – This theme restaurant specialises in Italian cuisine and only serves dinner. Open daily.
Adelita – Overlooking the pool, this theme restaurant specialises in Mexican cuisine and only serves dinner. Open daily.
Grill – This steakhouse specialises in international cuisine and only serves dinner. Open daily.
Ayami – This theme restaurant specialises in Asian cuisine and only serves dinner. Open daily.

All-inclusive details

All-inclusive room rates at Catalonia Playa Maroma – All Inclusive are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

À la carte meals, snacks and beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Water activities

Kayaking
Scuba-diving lessons
Snorkelling

Land activities

Fitness facilities
Football
Tennis
Volleyball

Lessons/classes/games

Aerobics
Dancing
Pilates
Water fitness
Yoga

Entertainment

On-site entertainment and activities
Access to on-site nightclubs
On-site live performances
Theme parties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 3 bars/lounges
  • 6 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Adelita
  • Ayami
  • El Pajarito
  • Grill
  • Toscana

Things to do

  • 2 outdoor tennis courts
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Nightclub
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Garden
  • On the bay
  • On the beach
  • On the boardwalk/promenade
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • 6 buildings
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2000
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Catalonia Playa Maroma – All Inclusive

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 58.66 per accommodation, per night

We've listed all charges provided to us by the property.

Please note: Guests require a ticket to access each a la carte restaurant. Tickets are provided at check-in, based on length of stay. Tickets cannot be purchased.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Up to 2 children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Catalonia Maroma
Catalonia Maroma Privileged
Catalonia Privileged
Catalonia Privileged All Inclusive
Catalonia Privileged Maroma
Catalonia Privileged Maroma All Inclusive All-inclusive property
Privileged Maroma
Catalonia Playa Maroma Del Carmen
Catalonia Playa Maroma Hotel Playa Del Carmen
Catalonia Privileged Maroma All Inclusive Playa del Carmen
Catalonia Privileged oma Incl
Catalonia Privileged Maroma All Inclusive
Catalonia Playa Maroma – All Inclusive Playa del Carmen
Catalonia Playa Maroma – All Inclusive All-inclusive property

Catalonia Playa Maroma – All Inclusive Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 607 out of 1104 reviews
Rating 8 - Good. 261 out of 1104 reviews
Rating 6 - Okay. 125 out of 1104 reviews
Rating 4 - Poor. 67 out of 1104 reviews
Rating 2 - Terrible. 44 out of 1104 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

STEPHEN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2025

10/10 Excellent

Elzbieta

Stayed 14 nights in Oct 2025

8/10 Good

Vladlena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very polite, amazing and helpful staff, hardworking people. Very friendly and professional. Place is a little outdated but very clean and well maintained. Small property, but very cozy. Food is great with a lot of healthy options. Great value for the price. My only problem is bed bugs. I have bites all over my legs and arms. I know it’s something hard to get rid of and most likely if one room is infected- all rooms probably as well. Unfortunately, this is the only reason I likely will not return.
Stayed 5 nights in Oct 2025

8/10 Good

Cathy Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Oct 2025

10/10 Excellent

Diana Milena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing time . The staff always making sure you feel like home . Definitely coming back . Also, very family oriented resort 🙂
Stayed 4 nights in Oct 2025

10/10 Excellent

Misleidys

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encantó todo muy bello y ecológico
Stayed 4 nights in Oct 2025

10/10 Excellent

Chase

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2025

10/10 Excellent

Jose Antonio, Skokie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the beach area, the staff are incredible, always welcoming people and very helpful. The Animation group is excellent.
Stayed 7 nights in Oct 2025

6/10 Okay

David, RIVER GROVE

Travelled with partner
Overall ok, bars are terrible. Drinks terrible. Restaurants are good. I asked for upgrade of room two time and never was offered anything.
Stayed 7 nights in Sep 2025

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Sep 2025

6/10 Okay

Geidy

Liked: Cleanliness, staff & service, amenities
Stayed 4 nights in Sep 2025

10/10 Excellent

Herson

Stayed 3 nights in Sep 2025

8/10 Good

Jessica Marie

Travelled with partner
Liked: Cleanliness, staff & service
Upon arrival, the lobby looked outdated with parts of the roof missing, and the buffet area had a foul odor. Thankfully, the other restaurants were excellent with great food. Our first night was difficult — the room next door had a woman with several children screaming nonstop. I called the front desk twice for help, but no one answered. I eventually went to the door myself, and while the noise briefly quieted, it soon returned. The mom appeared drunk and overwhelmed, and the children were out of control. Overall, most of the staff were friendly and helpful, but guest services were hesitant to provide smaller bills, which was frustrating since these were meant for tipping their own employees. Scheduling dinner reservations online was also a nightmare — the system doesn’t allow changes, and adjustments require a long walk to guest services. Another disappointment was the lack of communication about the privilege amenities. At check-in, nothing was mentioned, and I only learned days later about the privilege breakfast and dinner options, which I then missed out on. The free 30-minute massage, however, was excellent and a highlight of the stay. In summary, while the staff (outside guest services) were wonderful, the specialty restaurants were enjoyable, and the massage was amazing, the outdated facilities, noise issues, poor communication, and frustrating reservation system left a lot to be desired.
Stayed 6 nights in Sep 2025

8/10 Good

Mariia, Toronto

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Family friendly hotel
Stayed 9 nights in Sep 2025

4/10 Poor

Ryan

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room stunk so bad our clothes smelled terrible once we left the resort
Stayed 4 nights in Sep 2025

8/10 Good

adrian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
4 times here l have reviewed this resort before, l love everything with the exception of the food… like all my previous trips it is mediocre at best…
Stayed 5 nights in Aug 2025

10/10 Excellent

OLIZER

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2025

10/10 Excellent

Alexandre Willyam Pavanni de, Rochester Hills

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was amazing! I'd like to mention some people from the Resort that helped us a lot with our wonderful days in Catalonia. Consuelo, Fernanda and Veronica from Concierge. Luceli from Pajarito. Henrique from Lobby bar and Carolina from Reception. All of them helped to make our vacation just awesome! Thank you so much!
Stayed 9 nights in Jun 2025

8/10 Good

Ebelin, El Reno

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The resort was beautiful, lots of trees everywhere and it made you feel like you were in in the rainforest. The room, even thought we paid for a romance privilege package, we did not receive all that was mentioned on the site. The room was dated and not the newer one that was mentioned we would get. I was hoping that since you were paying more for the room it would be closer and more convenient to the beach and pool area, it was not. Save your money and get the cheaper rooms, closer to the beach and pool area. The staff in the buffet area, was a hit or miss on them being friendly and/or courteous. The buffet food overall not the greatest but it was not bad either. The staff in the restaurants were superb and the food very yummy, would suggest to make reservations ahead of time and eat there whenever possible. There are 5 specialty restaurants to try. My favorite was the Japanese one. If you are wanting night life this is not the resort for you. The pool closes at 8. Which was very disappointing, since it it extremely hot during the day and it would have been nice to have it open once the suns sets. If you are traveling with small kids then yes this will be good for your family. Overall it was a pretty place with animals running all over the place, which I love. Would I go there again probably not.
Stayed 5 nights in Aug 2025

2/10 Terrible

Ahmad

Liked: Cleanliness
Stayed 3 nights in Jun 2025

10/10 Excellent

Adilenne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2025

8/10 Good

Delmy

Travelled with family
Liked: Cleanliness, staff & service, amenities
The beach
Stayed 6 nights in Aug 2025

8/10 Good

Antoinette

Liked: Cleanliness, staff & service
Stayed 4 nights in Aug 2025

8/10 Good

Tatiana

Liked: Cleanliness, staff & service, property conditions & facilities
The bar was opening at the 11:00 a.m.. and closed at 8:00 p.m.. sometimes earlier.
Stayed 7 nights in Jul 2025

6/10 Okay

Carmen, Houston

Liked: Staff & service
It was a small property but clean. I personally did not like the fact that there were so many animals loose on the property. They where everywhere by the pool, food, on your balcony, etc
Stayed 4 nights in Jul 2025