Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive

5.0 star property
VIP Access

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Photo gallery for Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive

Lobby
View from room
Lobby
Restaurant
On the beach, white sand, beach umbrellas, beach towels

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • All-inclusive
  • Bar
  • Hot tub
  • Parking included
  • Room service

Explore the area

View in a map
5ta Avenida, Esquina Calle 112, Playa del Carmen, QROO, 77710
  • Mamitas Beach
    ‪3 min drive‬
  • Quinta Avenida
    ‪3 min drive‬
  • Playa del Carmen Main Beach
    ‪4 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪58 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

The Reserve Master Suite Swim Up

10.0 out of 10
Exceptional
(1 review)
  • 106 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Roulette Room Playa del Carmen or La Perla

8.6 out of 10
Excellent
(32 reviews)
  • 58 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

The Reserve Junior Suite Swim Up

8.4 out of 10
Very good
(5 reviews)
  • 63 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

The Reserve Junior SuiteĀ NatureĀ View

10.0 out of 10
Exceptional
(2 reviews)
  • 63 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Suite,Ā NatureĀ View

10.0 out of 10
Exceptional
(1 review)
  • 78 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

Master Suite,Ā NatureĀ View

  • 106 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Junior Suite,Ā NatureĀ View

9.8 out of 10
Exceptional
(35 reviews)
  • 63 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

The Reserve Suite Swim Up

  • 78 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

The Reserve Master SuiteĀ NatureĀ View

10.0 out of 10
Exceptional
(1 review)
  • 106 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

The Reserve, Suite,Ā NatureĀ View

10.0 out of 10
Exceptional
(1 review)
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Two Bedrooms Master Suite

  • 184 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 2 Double Sofa Beds

Suite Junior with Garden View

  • 63 sq m
  • Sleeps 3

Suite Master with Garden View

  • 106 sq m
  • Sleeps 3

Suite Premium with Garden View

  • 78 sq m
  • Sleeps 3

Suite Premium with Pool View

  • 78 sq m
  • Sleeps 3

Suite Master with Pool View

  • 106 sq m
  • Sleeps 3

Suite Junior with Garden View

  • 63 sq m
  • Sleeps 3

Suite Master with Garden View

  • 106 sq m
  • Sleeps 3

Room Standard with View

  • 58 sq m
  • Sleeps 3

Suite Classic with Garden View

  • 78 sq m
  • Sleeps 3

Suite Deluxe with Pool View

  • 62 sq m
  • Sleeps 3

Similar properties

About this property

Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive

Adults-only beachfront property with 4 outdoor pools
Catch some rays at the beach or spend the day relaxing at Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive 's full-service spa. Then enjoy a meal at one of the property's 14 restaurants.
Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive offers 393 accommodations with minibars and a safe. Rooms open to furnished balconies. Beds feature Egyptian cotton sheets, down duvets and premium bedding. 50-inch flat-screen televisions come with cable channels. Bathrooms include baths or showers with a rainfall showerhead, bathrobes, designer toiletries and complimentary toiletries.

This Playa del Carmen property provides complimentary wireless Internet access. Business-friendly amenities include desk chairs and telephones. Additionally, rooms include a hairdryer and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis.

4 outdoor swimming pools are on site along with Access to hot tub. Other recreational amenities include a health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

YHI Spa has 14 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, sports massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the pool at Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive . During your stay, you'll be within walking distance of Mamitas Beach. Enjoy features like free WiFi in public areas and free self-parking, plus 4 outdoor pools.
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a refreshing drink include 14 restaurants, a coffee shop, a beach bar and a swim-up bar
  • Take a swim in the 4 outdoor pools or soak in the hot tub
  • Indulge with massages, detox wraps or manicures and pedicures at YHI Spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, fitness classes and Pilates classes
  • Guests have great things to say about the helpful staff and the beach
  • 6 minutes by car from Mamitas Beach and 6 minutes from Quinta Avenida
Some rates at Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive offers its guests a full-service spa, 4 outdoor swimming pools, a health club, and Access to hot tub. There are 14 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 15 bars/lounges, a beach bar and a poolside bar. WiFi is free in public spaces.

A business centre and meeting rooms are available. Event space at this property measures 25005 square feet (2323 square metres) and includes a conference centre. Spa services, multilingual staff, and gift shops/newsstands are also featured at the luxury Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive . Free self parking is available.

This 5-star Playa del Carmen property is smoke free.

Sal Steak Cave – On-site fine-dining restaurant.
Capella – On-site restaurant. Open daily.
Kanna Beach Club – On-site bar. Open daily.
The Lunch Box – On-site restaurant. Open daily.
Tori – On-site restaurant. Open daily.
Room service (during limited hours) is available.

All-inclusive details

All-inclusive room rates at Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

Buffet and Ć  la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All land activities and use of recreational facilities and equipment are included.

Land activities

Fitness facilities

Lessons/classes/games

Bartending
Cooking
Dancing
Pilates
Water fitness
Yoga

Entertainment

On-site entertainment and activities
On-site live performances

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • 14 restaurants
  • 15 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Capella
  • Kanna Beach Club
  • Sal Steak Cave
  • The Lunch Box
  • Tori

Things to do

  • 4 outdoor pools
  • Farming classes
  • Fitness classes
  • Full-service spa
  • Health club
  • Hot tub
  • Pilates classes
  • Shopping
  • Snorkelling
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre (25,005 square foot of space)
  • Meeting rooms

Outdoors

  • Beach towels
  • Beach umbrellas
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 14 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • Lift (100 centimetre wide door)

More

  • 3 floors
  • 5 buildings
  • Ballroom
  • Banquet hall
  • Built in 2011
  • Eco-friendly cleaning products used
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk chair
  • Eco-friendly toiletries
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: MXN 51 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and children 17 years old and younger aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Paradisus Perla All Adult All Inclusive
Paradisus Playa del Carmen La Perla All Adult All Inclusive
Paradisus Playa Carmen Perla All Adult/All Inclusive
Paradisus Perla All Adult/All Inclusive
Paradisus Playa Carmen Perla Adult/All
Paradisus Perla Adult/All
Paradisus Playa del Carmen La Perla All Adult/All Inclusive
Paradisus Playa Carmen Perla Adults /All Inclusive
Paradisus Playa del Carmen La Perla All Adult/All Inclusive

Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 600 out of 1004 reviews
Rating 8 - Good. 215 out of 1004 reviews
Rating 6 - Okay. 95 out of 1004 reviews
Rating 4 - Poor. 49 out of 1004 reviews
Rating 2 - Terrible. 45 out of 1004 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kenneth

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful and very relaxing. There is a family resort attached. It was nice because we stayed in the adults only and our younger family members stayed on family side and we could enjoy adult side as well as family dining and pools during the day with our younger family members. It was a long way out of town so nothing very close. A very hot long walk to 5th avenue snd port. Spent quite a bit of extra money on taxi rides to go anywhere. Resort is very amazing so you don’t need to go anywhere. But we like to get exposed to culture outside of fancy resort so we enjoy getting off property a little. Plenty of pools and dining. Gorgeous and tranquil atmosphere. Very spread out so be prepared to get your steps in which I loved but if you have limited mobility you need to upgrade to family concierge or reserve. I would definitely return. Due to time of year (May) beach and ocean was unusable due to sea weed. Overall a real jewel of a resort!
Stayed 3 nights in May 2025

10/10 Excellent

Varun Bhargav Akumalla

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing design, and staff were all super friendly and helpful.
Stayed 6 nights in May 2025

10/10 Excellent

Michele

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our concierge, Eduardo, was amazing! He went over and beyond to make our stay exceptional. Everyone at La Perla was friendly and we had a wonderful time. The food was excellent too.
Stayed 4 nights in May 2025

10/10 Excellent

Jayne

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We stayed for 5 nights and it was a good time. Property was very clean with good food. The staff were kind and helpful. Buffet at Hadar was great, Ismael, Shaira & Victor were great here along with others we sadly did not catch their names. Lows, lots of seaweed. The heat seemed to exasperate the issue.
Stayed 5 nights in May 2025

10/10 Excellent

Edwin M Murillo

Stayed 5 nights in May 2025

6/10 Okay

Stanley

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Typical all inclusive. Older property that needs updating. Buffet was as expected but sadly the specialty restaurants were not good the steak house being the biggest disappointment. The swim out Reserve ā€œquiet poolā€ was dirty & not maintained. The larger pools were so slippery and with that many people they need chemicals. Clear markings where they have not been scrubbed. Employees are so kind and friendly, housekeeping was amazing! NO FANS in any open air spaces or closed to circulate air so be prepared to be very hot, it was 92 daily. But plenty of chairs, clean towels and cabanas. Entertainment was cultural and so amazing (highlight). Low water pressure and we lost power several times. Honestly would not recommend & it’s significantly more money than other all inclusive for what reason we couldn’t figure out. Beach wasn’t available but that was nature not the resort.
Stayed 7 nights in May 2025

10/10 Excellent

Justin

Stayed 6 nights in May 2025

8/10 Good

lashell

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property was beautiful. The food and drinks were 3 out of 5. The service was very good. Oscar at the Fahrenheit bar is the absolute best. The downside was on our last night they had rolling blackouts and it disrubted our last night and we couldn't enjoy ourselves because our hot tub didn't work, it was pitch black and it was scary to hangout in our swimout pool and the television never worked again.
Stayed 3 nights in May 2025

2/10 Terrible

Megan

Stayed 5 nights in May 2025

10/10 Excellent

pryanika

Travelled with partner
Liked: Amenities, property conditions & facilities
.
Stayed 3 nights in May 2025

10/10 Excellent

Yamilet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was courteous and super attentive. Grounds are immaculate, well kept and maintained. Food was Delicious. Plenty of activities to keep busy as well as time for quiet and relaxation. Would return in a heartbeat. Loved this resort.
Stayed 5 nights in May 2025

10/10 Excellent

Bernard, Evanston

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay. Upgrading to the Reserve was well worth it. Access to an additional restaurant, pool, and steak-house menu items were all valuable adds. Room was spacious and comfortable. Pools were close by and roomy. Swim up bars were well stocked and staffed by great bartenders. Can't really offer any critical comments.
Stayed 5 nights in May 2025

2/10 Terrible

Robin

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a reservation with this property and due to travel documents not being ready in time,we tried to contact the property to see if we can reschedule our reservation. After calling twice they transferred me and it just hung up on me both times. After the third time calling, they gave me an email for a front desk help. I emailed on April 30. It is now May 16 and I still haven’t heard anything back. The communication on this property is almost impossible and you are thrown into a circle of endlessness. It’s very unfortunate because we really wanted to be a returning customer and wanted to plan our wedding at this resort and the fact that we got absolutely no help is very disappointing. Customer service is absolutely terrible and now we lost a reservation with absolutely no help at all. It seems they don’t care about people staying here and they just care about taking your money. It is now May 16 and I just called again and asked for an email or phone number for a manager and they just told me they couldn’t help me and I have to call back the most unprofessionalism I’ve ever experienced.
Stayed 4 nights in May 2025

10/10 Excellent

Rochelle Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 11 nights in May 2025

10/10 Excellent

Kayla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second time staying at this property and it was still fantastic. There are a lot of great food options and didnt have anything we didnt like. Everything was clean and well organized
Stayed 9 nights in May 2025

10/10 Excellent

karime mendiola

Stayed 5 nights in Apr 2025

10/10 Excellent

Cheri

Stayed 2 nights in Apr 2025

10/10 Excellent

Gabriella

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service from everyone we encountered. The staff were very friendly and helpful. Beautiful private beach for hotel guests. Workers cleaned up the seaweed all day long (if necessary). Large gorgeous room with a comfortable bed. I would definitely stay here again!
Stayed 5 nights in Apr 2025

8/10 Good

kassia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay for a couple get away, Great food, Clean property, Not too much entertaintment,
Stayed 7 nights in Apr 2025

10/10 Excellent

Kiana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this resort was insane!! hands down the best i’ve ever been too! the food was incredible, like so many options and surprisingly the buffet was top tier! no one got food poisoning and instead we actually had less bloating! shoutout to eduardo and carlos for their service at hadar resto! the cleaners came in everyday with fresh bedding and towels so it was always fresh. every morning we were greeted by the staff and this amazing scent infused in the air. don’t get me started on the weather, 34 degrees, UV 11, access to the pools especially farenheit pool for their activities like aqua fit and volleyball was so much fun! the drinks were STRONG not watered down at all hehe and the beach was beautiful, slightly rocky, i do wish it was more smooth and sandy but that’s okay the cabanas and chairs were great with lots of bar options. the night life was good, a lot of our resos were late so we missed some activities like karaoke so hopefully they can extend the hours next time! the room was insane, private bathroom, walk in double shower, jacuzzi, king size bed, hammock, 2 min walk to the beach and pool like wow. i’m genuinely so sad to not be there right now but don’t worry we will be back next year! 10/10
Stayed 4 nights in Apr 2025

8/10 Good

LILIANA RODRIGUEZ

Travelled with partner
Liked: Staff & service, amenities
Falta aseo en el la piscina principal y edificios
Stayed 3 nights in Apr 2025

10/10 Excellent

Elvia Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The jungle area was awesome! Don’t like the cheap liquor options if you weren’t reserve Pool closed at 6 :(
Stayed 5 nights in Apr 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Earl, detroit

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

8/10 Good

Michael Albert, Toms River

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Apr 2025