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Fiesta Americana Condesa Cancun All Inclusive

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9 restaurants; breakfast, lunch, dinner, and brunch served
Property video
Premium Room, 1 King Bed (with Plunge Pool) | Bathroom sink
2 outdoor pools, pool umbrellas, pool loungers
Aerial view

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
Blvd. Kukulkan km 16.5, Zona Hotelera, Cancun, QROO, 77500
  • Place, Aquaworld
    ‪3 min walk‬
  • Place, Oasis Arena
    ‪6 min walk‬
  • Place, Iberostar Cancun Golf Course
    ‪16 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪31 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Premium Room, 2 Double Beds, Non Smoking, Garden View

Premium Room, 2 Double Beds, Non Smoking, Garden View | Premium bedding, down duvets, pillow-top beds, minibar

Premium Room, 2 Double Beds, Non Smoking, Garden View

8.2 out of 10
Very good
(129 reviews)
  • Garden view
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Premium Room, 2 Double Beds, Non Smoking, Sunset View

Lake view

Premium Room, 2 Double Beds, Non Smoking, Sunset View

8.2 out of 10
Very good
(39 reviews)
  • Lagoon view
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Premium Room, 2 Double Beds, Non Smoking, Oceanfront

Beach/ocean view

Premium Room, 2 Double Beds, Non Smoking, Oceanfront

8.4 out of 10
Very good
(39 reviews)
  • Ocean view
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Premium Room, 2 Double Beds, Non Smoking, Ocean View

Beach/ocean view

Premium Room, 2 Double Beds, Non Smoking, Ocean View

8.6 out of 10
Excellent
(53 reviews)
  • Partial ocean view
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Premium Room, 1 King Bed, Non Smoking, Garden View

Premium Room, 1 King Bed, Non Smoking, Garden View | Garden view

Premium Room, 1 King Bed, Non Smoking, Garden View

8.6 out of 10
Excellent
(114 reviews)
  • Garden view
  • 36 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room, 1 King Bed, Non Smoking, Sunset View

Lake view

Premium Room, 1 King Bed, Non Smoking, Sunset View

9.0 out of 10
Wonderful
(30 reviews)
  • Lagoon view
  • 36 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room, 1 King Bed, Non Smoking, Oceanfront

Beach/ocean view

Premium Room, 1 King Bed, Non Smoking, Oceanfront

8.0 out of 10
Very good
(18 reviews)
  • Ocean view
  • 36 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room, 1 King Bed, Non Smoking, Ocean View

Premium Room, 1 King Bed, Non Smoking, Ocean View | View from room

Premium Room, 1 King Bed, Non Smoking, Ocean View

8.8 out of 10
Excellent
(63 reviews)
  • Partial ocean view
  • 36 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Suite, 1 King Bed, Non Smoking (Master)

View from room

Premium Suite, 1 King Bed, Non Smoking (Master)

8.4 out of 10
Very good
(9 reviews)
  • Partial ocean view
  • 78 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room, 1 King Bed (with Plunge Pool)

Premium Room, 1 King Bed (with Plunge Pool) | Garden view

Premium Room, 1 King Bed (with Plunge Pool)

8.2 out of 10
Very good
(24 reviews)
  • Garden view
  • 50 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room, 2 Double Beds (with Plunge Pool)

Premium Room, 2 Double Beds (with Plunge Pool) | Garden view

Premium Room, 2 Double Beds (with Plunge Pool)

8.8 out of 10
Excellent
(13 reviews)
  • Garden view
  • 50 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Family Suite

Beach/ocean view

Family Suite

  • Ocean view
  • 78 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for 2 Bedroom Master Suite

Terrace/patio

2 Bedroom Master Suite

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 114 sq m
  • 2 bedrooms
  • Sleeps 8
  • 2 Double Beds and 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room, 1 King Bed (Fiesta Club - Sunset View)

Lake view

Premium Room, 1 King Bed (Fiesta Club - Sunset View)

8.6 out of 10
Excellent
(4 reviews)
  • Lagoon view
  • 36 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room, 2 Double Beds (Fiesta Club - Sunset View)

Lake view

Premium Room, 2 Double Beds (Fiesta Club - Sunset View)

8.0 out of 10
Very good
(7 reviews)
  • Lagoon view
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Premium Room, 1 King Bed (Fiesta Club, Ocean Front)

Beach/ocean view

Premium Room, 1 King Bed (Fiesta Club, Ocean Front)

  • Sea view
  • 36 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room, 2 Double Beds (Fiesta Club, Ocean Front)

Beach/ocean view

Premium Room, 2 Double Beds (Fiesta Club, Ocean Front)

  • Ocean view
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Room, 2 Double Beds (Serenity Ocean Front)

Beach/ocean view

Room, 2 Double Beds (Serenity Ocean Front)

  • Ocean view
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Room, 2 Double Beds, Ocean View (Serenity)

Premium bedding, down duvets, pillow-top beds, minibar

Room, 2 Double Beds, Ocean View (Serenity)

  • Partial sea view
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Suite (Serenity - Ocean Front)

Beach/ocean view

Suite (Serenity - Ocean Front)

9.0 out of 10
Wonderful
(2 reviews)
  • Sea view
  • 78 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Fiesta Americana Condesa Cancun All Inclusive

Catch some rays at the beach or spend the day relaxing at Fiesta Americana Condesa Cancun All Inclusive's full-service spa. Then enjoy a meal at one of the property's 9 restaurants. Change of towels is available on request
Fiesta Americana Condesa Cancun All Inclusive offers 507 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and laptop-compatible safes. Pillowtop beds feature down duvets and premium bedding. 55-inch flat-screen televisions come with premium satellite channels.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Hairdryers, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide and a fitness centre.

Guests aged under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Miiluma Spa has 10 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including hydrotherapy and reflexology. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the pool at Fiesta Americana Condesa Cancun All Inclusive. During your stay, you're just a quick walk from Aquaworld. Free WiFi in public areas, free self-parking and 2 outdoor pools are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking
  • Enjoy international cuisine with ocean views at The Market, one of the property's 9 restaurants and 4 bars/lounges
  • Splash around at the waterslide or swim in the 2 outdoor pools
  • Indulge with hot stone massages, facials or body treatments at Miiluma Spa
  • Services include babysitting, a free children's club and a lifeguard on-site
  • On-site recreation includes a gym and yoga classes
  • Guests really like the accommodation for the comfy beds and cleanliness
  • Just a 4-minute walk from Aquaworld and a 2-minute drive from Kukulcan Plaza Shopping Mall
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Some rates at Fiesta Americana Condesa Cancun All Inclusive are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Enjoy the umbrellas and sunloungers for a relaxing day at the beach. At Fiesta Americana Condesa Cancun All Inclusive, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 9 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 3 poolside bars and 4 bars/lounges. WiFi is free in public spaces. This Colonial property also offers a complimentary children's club, a children's pool and a fitness centre. Limited free parking is available on a first-come, first-served basis.

This 4.5-star Cancun property is smoke free.

The Market – Overlooking the ocean and pool, this buffet restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. A children's menu is available.
Brasa by the Sea – This poolside brasserie specialises in Brazilian cuisine and only serves dinner. Reservations are required. Open selected days.
El Mexicano – Overlooking the garden, this fine-dining restaurant specialises in Mexican cuisine and only serves dinner. Guests can enjoy drinks at the bar. Open selected days.
Rosato – This fine-dining restaurant specialises in Italian cuisine and only serves dinner. Open selected days.
San Telmo $ – This theme restaurant specialises in Argentinean cuisine and only serves dinner. Open selected days.
24-hour room service is available.

All-inclusive details

All-inclusive room rates at Fiesta Americana Condesa Cancun All Inclusive are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and select beverages included

Basic alcoholic drinks included

24-hour room service (limited menu)

In-room minibar (all beverages included)

Number or type of beverages limited at one or more venues

Land activities

Fitness facilities

Volleyball

Children's club

Lessons/classes/games

Dancing

Language

Water fitness

Yoga

Entertainment

On-site entertainment and activities

On-site live performances

Theme parties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • 3 poolside bars
  • 4 bars/lounges
  • 9 restaurants
  • A coffee shop/cafe
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Brasa by the Sea
  • El Mexicano
  • Rosato
  • San Telmo $
  • The Market

Things to do

  • 2 outdoor pools
  • Billiards/pool table
  • Bingo
  • Children's pool
  • Evening entertainment
  • Free children's club
  • Full-service spa
  • Games
  • Gym
  • Karaoke
  • Shopping
  • TV in common areas
  • Waterslide
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Children's games
  • Children's pool
  • Free children's club
  • In-room babysitting
  • Lifeguards on site
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 12 meeting rooms
  • Conference centre (21,600 square foot of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On the beach
  • On the waterfront
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Front entrance ramp
  • Lift (150 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Smooth flooring in public areas
  • Tile flooring in public areas
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 3 buildings
  • 8 floors
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 1989
  • Colonial architecture
  • Communal living room
  • Lifeguards
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Minibar
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Early check-in subject to availability

Early check-in is available for a fee

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 89 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 22 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 4 years old or younger stays free per registered adult when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 4.96 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 89 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
On-site parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • One child aged 4 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cancun Condesa Fiesta Americana

Cancun Fiesta Americana Condesa

Fiesta All Inclusive Cancun

Fiesta Americana Condesa

Fiesta Americana Condesa All Inclusive

Fiesta Americana Condesa All Inclusive Cancun

Fiesta Americana Condesa Cancun

Fiesta Americana Condesa Cancun All Inclusive

Fiesta Condesa

Fiesta Condesa Americana All Inclusive

Fiesta Americana Cancun

Fiesta Americana Condesa Cancun All Inclusive Hotel Cancun

Fiesta Americana Condessa Cancun

Fiesta Americana Condesa All Inclusive All-inclusive property

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Hotel Fiesta Americana Condesa Cancun - All Inclusive Cancun

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Fiesta Americana Condesa Cancun All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 2454 out of 3942 reviews
Rating 8 - Good. 855 out of 3942 reviews
Rating 6 - Okay. 351 out of 3942 reviews
Rating 4 - Poor. 142 out of 3942 reviews
Rating 2 - Terrible. 140 out of 3942 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Antoinette

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The suite was amazing and the staff was very helpful!
View from our suite
View from friends too
Beautiful at night
Love the views
Stayed 11 nights in Feb 2026

10/10 Excellent

David

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 7 nights in Feb 2026

10/10 Excellent

Erick

Stayed 2 nights in Feb 2026

8/10 Good

Maria

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
staff was AMAZING!! everything was so perfect, the spa is great, the lovely lady who shows you around was so kind to us and even helped us to the doctor when my daughter was feeling a bit sick. pools have amazing views. the lady who tired to sell us a membership to some club thing was a bit rude, but most of them are like that. food was not to our liking, but overall that was the only bad part everything else was great!!
Stayed 3 nights in Feb 2026

10/10 Excellent

Angelica

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless and everything worked perfectly. The food was delicious and the restaurants did not require a reservation. The staff was courteous. The hotel was not overcrowded. Only would like the pool and beach to closer later….maybe 10pm.
Stayed 5 nights in Feb 2026

8/10 Good

Anand

Stayed 3 nights in Feb 2026

10/10 Excellent

Tsvetelina

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and unexpectedly we had a butler which was not mentioned in the description while booking. His name is Chris and he went above and beyond to accommodate us! The hotel itself is very welcoming and staff is pleasant. The food is average but we didn't mind. We had a great time!
Stayed 3 nights in Feb 2026

10/10 Excellent

Elyse

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Smaller resort, great staff and amazing beach!
Stayed 7 nights in Feb 2026

6/10 Okay

Danila

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Customer service isn't at the top of the list of priorities at this property. It isn't the staff in particular but it's the training and technology that is the issue. Check-in took almost an hour because the registration system requires photocopies of IDs and printing of agreements. The fire alarm went off at 5am two mornings in a row with no explanation or apology sent out. Service at the restaurants is minimal.
Stayed 3 nights in Feb 2026

10/10 Excellent

Delaina

Stayed 7 nights in Feb 2026

8/10 Good

Annabel

Travelled with family and small children, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms. Great staff but pool chairs are always taken.
Stayed 4 nights in Feb 2026

10/10 Excellent

Jane

Liked: Cleanliness, amenities, property conditions & facilities
Staff was awesome, resort was spotless!!
Stayed 3 nights in Jan 2026

10/10 Excellent

Thomas More

Liked: Cleanliness, amenities, property conditions & facilities
Staff was excellent room was great
Stayed 6 nights in Feb 2026

10/10 Excellent

LEE

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great Staff, Service. Miranda.the guy at the entrance that hooked me up the Cabana...wow ..he is great. Took his time to explain everything. Will definitely return
Stayed 3 nights in Feb 2026

4/10 Poor

Ki

Travelled with family and small children
The staff at this hotel were very helpful and truly tried their best to assist. The general manager, butler, and front desk staff were all great and very attentive. The food was okay overall, and the breakfast was good. You don’t have to make reservations for dinner, but there are extra charges for certain menu items. The Fiesta upgrade didn’t feel very special—other than having a butler, there weren’t many additional perks. The minibar was also very basic, with just a couple of sodas, sparkling water, and beer. There wasn’t really nightly entertainment or shows for kids—mostly singers at the lobby bar, though they were very good. The hotel may be fine for families with small children, but it’s not ideal for families with mid-age kids who need more activities in the evening. The kids club is small but clean. It closes for an hour from 1–2 PM, so we had to pick up the kids and drop them off again when it reopened until 5 PM. Activities were simple and mostly inside the club, but the staff were kind and the kids liked them. There is also a small kids’ pool area where children can play, although half of the section was blocked off. The beach was beautiful and relaxing. There was plenty of space around the pool area to lounge. The main pool and second pool were both nice, though the hot tub was small. The hotel itself is pretty with great views, and the hotel zone felt safe. Water activities were available about 5 minutes outside the hotel. However, the room had an issue with
Stayed 4 nights in Jan 2026

10/10 Excellent

Lori

Liked: Cleanliness, amenities, property conditions & facilities
The staff is always the best. I highly recommend Margarite for a massage
Stayed 7 nights in Feb 2026

10/10 Excellent

Maria

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very clean room and amazing staff!
Stayed 4 nights in Feb 2026

8/10 Good

Mary L

Liked: Cleanliness
Clean room. Pool was great . Buffet ok
Stayed 4 nights in Nov 2025

10/10 Excellent

Jodi

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff were friendly and attentive. Beautiful views and very clean.
Stayed 7 nights in Feb 2026

10/10 Excellent

Susan

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Second time we stayed there and everything was still perfect. From Paola at the front desk, Eduardo at the swim up bar and Victor at the excursions palapa, all of the staff is super friendly and helpful. Love the pools and all of restaurants. The resort is always super clean!
Stayed 7 nights in Feb 2026

10/10 Excellent

Sky

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff were amazing! Clean room! And food was so so good!!
Stayed 4 nights in Feb 2026

10/10 Excellent

martha

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff, good food with various on site restaurants to choose from, next to beach, nice pools
Stayed 4 nights in Feb 2026

8/10 Good

ABDEL GHANI

Stayed 7 nights in Feb 2026

6/10 Okay

Genesis

Travelled with family and small children
Liked: Cleanliness
Overall good experience. Rooms can have some improvements. They can also provide more family activities. Overall staff was very nice.
Stayed 5 nights in Feb 2026

10/10 Excellent

Audrey, Myrtle Beach

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Rooms were great. Stayed oceanfront. Registration was a breeze thanks to Kinverly and Hector. Food was wonderful as were the wait staff. Pool waiters were very attentive thanks JJ and the entertainment staff made the stay so much fun. Ariel Michelle and all the rest. See you all again in a few months. Gracias! One issue the staff at the seafood bar/restaurant tended to ignore women and were a bit rude. No tip for them.
Stayed 10 nights in Feb 2026