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HM Playa del Carmen

4.0 star property
VIP Access

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Photo gallery for HM Playa del Carmen

Outdoor pool, pool loungers
Reception
Junior Suite with terrace and city view | Terrace/patio
Daily buffet breakfast (MXN 300 per person)
Lobby sitting area

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Housekeeping

Explore the area

View in a map
Avenida Constituyentes 180, Entre calles 15 Norte y 20 Norte, Playa del Carmen, QROO, 77720
  • Place, Quinta Avenida
    ‪9 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪11 min walk‬
  • Place, Mamitas Beach
    ‪14 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪59 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Room Standard

1 bedroom, in-room safe, laptop workspace, soundproofing

Room Standard

  • 28 sq m
  • Sleeps 1

View all photos for Room Standard

1 bedroom, in-room safe, laptop workspace, soundproofing

Room Standard

10.0 out of 10
Exceptional
(2 reviews)
  • 28 sq m
  • Sleeps 2

View all photos for Room Standard

1 bedroom, in-room safe, laptop workspace, soundproofing

Room Standard

  • 28 sq m
  • Sleeps 3

View all photos for Room Standard

1 bedroom, in-room safe, laptop workspace, soundproofing

Room Standard

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • Sleeps 4

View all photos for Room Standard

1 bedroom, in-room safe, laptop workspace, soundproofing

Room Standard

  • 28 sq m
  • Sleeps 3

View all photos for Room Standard

1 bedroom, in-room safe, laptop workspace, soundproofing

Room Standard

  • 28 sq m
  • Sleeps 4

View all photos for Room Standard

1 bedroom, in-room safe, laptop workspace, soundproofing

Room Standard

  • 28 sq m
  • Sleeps 4

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, in-room safe, laptop workspace, soundproofing

Standard Double Room

8.8 out of 10
Excellent
(29 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room Single Use

Double Room Single Use | 1 bedroom, in-room safe, laptop workspace, soundproofing

Double Room Single Use

9.0 out of 10
Wonderful
(2 reviews)
  • 28 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Junior Suite with terrace and city view

Junior Suite with terrace and city view | 1 bedroom, in-room safe, laptop workspace, soundproofing

Junior Suite with terrace and city view

  • 35 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Double Room Standard

1 bedroom, in-room safe, laptop workspace, soundproofing

Double Room Standard

  • 28 sq m
  • Sleeps 2

View all photos for Double Room Standard with Street View

1 bedroom, in-room safe, laptop workspace, soundproofing

Double Room Standard with Street View

  • 28 sq m
  • Sleeps 2

View all photos for Suite Junior

1 bedroom, in-room safe, laptop workspace, soundproofing

Suite Junior

  • 35 sq m
  • Sleeps 2

View all photos for Suite Junior with Street View

1 bedroom, in-room safe, laptop workspace, soundproofing

Suite Junior with Street View

  • 40 sq m
  • Sleeps 2

View all photos for Junior Suite

Junior Suite | 1 bedroom, in-room safe, laptop workspace, soundproofing

Junior Suite

  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Double room with balcony

Double room with balcony | 1 bedroom, in-room safe, laptop workspace, soundproofing

Double room with balcony

8.4 out of 10
Very good
(8 reviews)
  • 24 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Double room with terrace and city view

Double room with terrace and city view | View from room

Double room with terrace and city view

9.4 out of 10
Exceptional
(3 reviews)
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

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About this property

HM Playa del Carmen

Hotel with free valet parking, a short walk to Quinta Avenida
Along with an outdoor pool, this hotel has a restaurant and a fitness centre. Free WiFi in public areas and free valet parking are also provided. Additionally, a bar/lounge, a poolside bar and a snack bar/deli are on-site.
HM Playa del Carmen offers 91 air-conditioned accommodations with a safe and a hairdryer. 50-cm plasma televisions come with cable channels. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desk chairs and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
HM Playa del Carmen's great location gets high marks from our customers. During your stay, you're just a quick walk from Quinta Avenida. Features include free WiFi in public areas and free valet parking, plus an outdoor pool.
  • Free WiFi
  • Free valet parking
  • Drinking and dining options include a restaurant, a poolside bar and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the location and the helpful staff
  • Within a 15-minute walk of Playa del Carmen Main Beach and Quinta Avenida
  • Airport shuttle service available for a fee
HM Playa del Carmen offers its guests an outdoor pool and a fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

A terrace, multilingual staff, and gift shops/newsstands are also featured at HM Playa del Carmen. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Playa del Carmen hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 11:00 AM.
HM Playa del Carmen has a restaurant on site.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free secured valet parking on site
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: MXN 300 for adults and MXN 150 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Tile flooring in room
  • Upper floors accessible by stairs only

More

  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Towels provided

Entertainment

  • 50-cm plasma TV with cable channels

Food and drink

  • Refrigerator
  • Room service

More

  • Air conditioning
  • Ceiling fan
  • Desk chair
  • Heating
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:00 AM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at HM Playa del Carmen

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MXN 300 for adults and from MXN 150 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

HM Playa Carmen Hotel
HM Playa Carmen
HM Playa del Carmen Hotel
HM Playa del Carmen Playa del Carmen
HM Playa del Carmen Hotel Playa del Carmen