Hotel Hulku

2.5 star property

Choose dates to view prices

Photo gallery for Hotel Hulku

Exterior
Junior Suite, 1 King Bed | In-room safe, desk, iron/ironing board, free WiFi
Exterior
Junior Suite, 2 Double Beds | In-room safe, desk, iron/ironing board, free WiFi
Junior Suite, 1 King Bed | Terrace/patio

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Business services
  • Laundry room

Explore the area

View in a map
Ave.20 entre 4 y 6 norte Col.Centro, Playa del Carmen, QROO, 77710
  • Place, Quinta Avenida
    ‪3 min walk‬
  • Place, Central Square
    ‪6 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪8 min walk‬

Room options

Standard Double Room, 2 Double Beds

8.4 out of 10
Very good
(5 reviews)
  • 16 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Superior Double Room with kitchenette, 2 Double Beds

  • 16 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Junior Suite, 2 Double Beds

  • 24 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Standard Double Room, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)
  • 16 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Junior Suite, 1 King Bed

  • 24 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Similar properties

About this property

Hotel Hulku

An outdoor pool, coffee/tea in a common area and a meeting room are available at this smoke-free hotel. WiFi in public areas is free. Additionally, free use of bicycles, laundry facilities and a 24-hour front desk are on-site.
Hotel Hulku offers 39 air-conditioned accommodations with a safe and a hairdryer. Flat-screen televisions come with cable channels.

Bathrooms include a shower and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and complimentary bicycles.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Hotel Hulku, you're just a quick walk from Quinta Avenida. Free WiFi in public areas, an outdoor pool and breakfast (surcharge) are available.
  • Free WiFi
  • Continental breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and a meeting room
  • On-site recreation includes complimentary bicycles
  • Just a 4-minute walk from Central Square and 6 minutes on foot from Nuestra Senora del Carmen Catholic Church
  • Airport and local-area shuttle service available for a fee
Hotel Hulku offers its guests an outdoor pool and complimentary bicycles. Public spaces have free WiFi. A round-trip airport shuttle and an area shuttle are available for a fee. A library, a terrace, and tour/ticket assistance are also featured at the business-friendly Hotel Hulku.

This Playa del Carmen hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 7:30 AM to 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Free offsite parking
  • Return airport shuttle (surcharge)
  • Area shuttle (surcharge)

Food and drink

  • Daily continental breakfast available 7:30 AM to 10:30 AM for a fee: USD 6 for adults and USD 3 for children
  • Coffee and tea in common areas

Things to do

  • Free bicycle rentals
  • Library
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • No lift

More

  • 4 buildings
  • 4 floors
  • Banquet hall
  • Mosquito nets
  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Hulku

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately USD 6.00 for adults and from USD 3.00 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 9 AM to 9 PM
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Hulku
Hotel Hulku Playa del Carmen
Hulku Playa del Carmen
Hotel Hulku Hotel
Hotel Hulku Playa del Carmen
Hotel Hulku Hotel Playa del Carmen

Hotel Hulku Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 96 out of 239 reviews
Rating 8 - Good. 88 out of 239 reviews
Rating 6 - Okay. 35 out of 239 reviews
Rating 4 - Poor. 11 out of 239 reviews
Rating 2 - Terrible. 9 out of 239 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

8/10 Good

hartland

Clean, well maintained hotel. Friendly staff, close to every thing.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Maureen

Liked: Cleanliness, amenities, property conditions & facilities
Nicely renovated room, great location.
Stayed 1 night in Jan 2026
Verified

8/10 Good

David

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great location.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Kyle

Liked: Cleanliness, amenities, property conditions & facilities
Front desk people were amazing
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

simon

Liked: Cleanliness, amenities, property conditions & facilities
a nice hidden jungle in the middle of the city.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Martha Aurora

Liked: Cleanliness, amenities, property conditions & facilities
Good hotel recommended for the location
Stayed 3 nights in Jul 2024
Verified

8/10 Good

Fernando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a good location. The staff is friendly and the rooms are clean.
Verified

10/10 Excellent

Ana Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good I love the place
Stayed 5 nights in Feb 2023
Verified

10/10 Excellent

Yazmin

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome place to stay! Short in distance to the beach and different restaurants! Clean and calm property !!
Stayed 4 nights in Aug 2023
Verified

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the second time I have stayed there. The staff is excellent as well as the location!!!
Stayed 1 night in Aug 2022
Verified

10/10 Excellent

samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff, clean and good spot to stay, close to 5th Ave and bus station. Mini resort feel inside the city.
Stayed 1 night in Mar 2023
Verified

10/10 Excellent

Ciara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel!

Really nice hotel close to everything yet feels tucked away from the hustle and bustle thanks to the tropical courtyard. Room was clean and comfortable and staff were very accommodating. Some loud music from the hostel nearby but this finished by midnight so didn’t affect our stay. Would stay here again!
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

raquel

Liked: Cleanliness, amenities, property conditions & facilities
Evething ok
Stayed 1 night in Aug 2025
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Nice, but noisy.

Beautiful property, but anything but tranquil. Not the hotel's fault, just the downtown location and nearby party bars. Lush, jungle setting. Great rooms, clean, great service, nice pool, good breakfast.
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

CLAUDIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recomendable
Stayed 5 nights in Nov 2024
Verified

10/10 Excellent

Karla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Value

A little outdated with room keys and tv remotes but overall good quality for your money. Just like the pictures- nice pool
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Leandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing
Verified

8/10 Good

Anabelle de los Angeles

Liked: Cleanliness, staff & service
It was an oka
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Juanita

Liked: Cleanliness, staff & service, property conditions & facilities
Pool was very cold! But I did go February! Hotel is beautiful! Perfect for pictures! It’s not what you think from the outside.
Stayed 3 nights in Feb 2024
Verified

4/10 Poor

9

Liked: Staff & service
Disliked: Cleanliness
Extremely noisy. Near the hotel, there were several music bars and party places and it didn't stop all night. The shower pressure was really weak. However everybody in hotel was really nice and the interior was stunning.
Stayed 4 nights in Jan 2025
Verified

6/10 Okay

Mia

Liked: Cleanliness, amenities
Ok hotel, not bad for the price. No hot water at all to take a shower. Me and my boyfriend struggled to take showers daily. Friendly staff.
Stayed 3 nights in Jul 2022
Verified

8/10 Good

Sushil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, staffs were friendly and the tropical vibe was grand. Two cons: 1. We had to have the hotel bracelet/wrist band on all the time-we hated it. 2. Noise from the hostel nearby-There is no way you can avoid the noise until about 12 midnight and until past midnight on some nights. Breakfast was good enough (healthy too) however we had the same menu with the same few options to choose from every single day. More variety would make it a lot better. Wi-Fi was spotty (won’t work if using for work) but we didn’t mind, we were trying to stay away from the web other than a few mins of social media browsing. Overall, other than the noise issue, it is a nice hotel in a perfect location.
Stayed 6 nights in Oct 2025
Verified

8/10 Good

Veronica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel has an overall exclusive boutique hotel feel and atmosphere. Love the lush gardens everywhere u look and the beautiful pool with water features. Also like the hammocks and small personal patio areas outside every room. Only problem i disliked was getting a room w a kitchenette with no functional fridge but the problem was corrected. Staff very friendly and helpful.my family and I had a great stay! Thank you!
Stayed 4 nights in Jul 2022
Verified

10/10 Excellent

jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Omar was super helpful and friendly. Extended our stay with zero issues. Noisy at night but we expected that and it wasn't an issue. Saw lots of different kinds of birds and a family of bats that circle the courtyard every morning clearing out the bugs. It's like a tropical oasis and no one bothers you. Coffee, tea, fruit, yogurt, and toast available in the morning in the beautiful garden cafe which is very convenient. Walkable to the dental clinic that placed my implants and 5th ave. Lots of fountains and hanging plants. Room stayed at perfect temp. Only downside is the stairs which can be hard for people with mobility issues. overall
Stayed 3 nights in Mar 2025
Verified

2/10 Terrible

Alexandra

Liked: Room comfort
Disliked: Staff & service
Really bad experience!! They closed the parking door and didn't let us in until my husband and other guests complained!! We didnt had water in our shower 2 days at different hours. At the restaurant there was only 1 waitress, for all the guests.
Stayed 4 nights in Apr 2023