See all properties

Wyndham Alltra Playa del Carmen Adults Only All Inclusive

4.5 star property
VIP Access

Choose dates to view prices

Photo gallery for Wyndham Alltra Playa del Carmen Adults Only All Inclusive

Exterior detail
Premium Suite, 1 Bedroom, Oceanfront (Master) | Minibar, in-room safe, desk, blackout curtains
Couples treatment room(s), body treatments, hot stone massages
3 bars/lounges, 2 poolside bars, swim-up bar, beach bar
Terrace/patio

Reviews

8.6 out of 10
Excellent

Popular amenities

  • All-inclusive
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Constituyentes Number 1, Playa del Carmen, QROO, 77710
  • Place, Mamitas Beach
    ‪2 min walk‬
  • Place, Quinta Avenida
    ‪3 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪3 min walk‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Minibar, in-room safe, desk, blackout curtains

Standard Room, 2 Double Beds

8.2 out of 10
Very good
(70 reviews)
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Minibar, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(26 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Queen Beds

Junior Suite, 2 Queen Beds | Minibar, in-room safe, desk, blackout curtains

Junior Suite, 2 Queen Beds

8.4 out of 10
Very good
(12 reviews)
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Minibar, in-room safe, desk, blackout curtains

Junior Suite, 1 King Bed

9.0 out of 10
Wonderful
(77 reviews)
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 2 Queen Beds, Ocean View

Junior Suite, 2 Queen Beds, Ocean View | Minibar, in-room safe, desk, blackout curtains

Junior Suite, 2 Queen Beds, Ocean View

9.0 out of 10
Wonderful
(11 reviews)
  • Partial ocean view
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, Ocean View

Minibar, in-room safe, desk, blackout curtains

Junior Suite, 1 King Bed, Ocean View

8.2 out of 10
Very good
(54 reviews)
  • Partial ocean view
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Oceanfront

Junior Suite, 1 King Bed, Oceanfront | Minibar, in-room safe, desk, blackout curtains

Junior Suite, 1 King Bed, Oceanfront

8.8 out of 10
Excellent
(84 reviews)
  • Ocean view
  • 48 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (Beachfront Walk-Out)

Junior Suite, 1 King Bed (Beachfront Walk-Out) | View from room

Junior Suite, 1 King Bed (Beachfront Walk-Out)

9.4 out of 10
Exceptional
(12 reviews)
  • Ocean view
  • 52 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Oceanfront (Master)

Suite, 1 Bedroom, Oceanfront (Master) | Minibar, in-room safe, desk, blackout curtains

Suite, 1 Bedroom, Oceanfront (Master)

  • Ocean view
  • 95 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 Bedroom, Oceanfront (Master)

Premium Suite, 1 Bedroom, Oceanfront (Master) | Minibar, in-room safe, desk, blackout curtains

Premium Suite, 1 Bedroom, Oceanfront (Master)

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 98 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Similar properties

View from property
Ocean Riviera Paradise All Inclusive
Playa del Carmen
  • Pool
  • All-inclusive
  • Spa
  • Kids’ pool
4.2 out of 5, Very good, 2,975 reviews
The price is CHF 171
includes taxes & fees
10 May - 11 May
Ocean Riviera Paradise All Inclusive

About this property

Wyndham Alltra Playa del Carmen Adults Only All Inclusive


Property Location
With a stay at Wyndham Alltra Playa del Carmen Adults Only All Inclusive, you'll be steps from Quinta Avenida and 3 minutes by foot from Mamitas Beach Club. This 4-star property is 0.2 mi (0.4 km) from Playa del Carmen Main Beach and 1.2 mi (1.9 km) from Playa del Carmen Maritime Terminal.

Rooms
Make yourself at home in one of the 287 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless Internet access is available to keep you connected. Bathrooms with separate bathtubs and showers are provided. Conveniences include phones and coffee/tea makers, and housekeeping is provided daily.

Amenities
Take time to pamper yourself with a visit to the full-service spa. You can take advantage of recreational amenities such as a complimentary water park, an outdoor pool, and a sauna. Additional features at this property include complimentary wireless Internet access, gift shops/newsstands, and a banquet hall.

Dining
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.
Grab a bite to eat at one of the property's 6 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/café. Mingle with other guests at the complimentary reception, held daily. Relax with a refreshing drink from the beach bar or one of the 4 bars/lounges.


Business, Other Amenities
Featured amenities include a business center, a 24-hour front desk, and ATM/banking services.
The shopping around Wyndham Alltra Playa del Carmen Adults Only All Inclusive gets high marks from our customers. During your stay, you're just a quick walk from Quinta Avenida. You'll find features such as free WiFi in public areas and a free manager's reception, plus 2 outdoor pools.
  • Free WiFi
  • Enjoy international cuisine at Ventanas, one of the property's 6 restaurants and 3 bars/lounges
  • Take a swim in the 2 outdoor pools
  • Indulge with manicures and pedicures, body scrubs or hot stone massages at the spa
  • Services include a concierge, tour or ticket assistance and a porter
  • On-site recreation includes a gym, a steam room and fitness classes
  • Guests love the breakfast and restaurant
  • Steps from Playa del Carmen Main Beach and Mamitas Beach
Wyndham Alltra Playa del Carmen Adults Only All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Wyndham Alltra Playa del Carmen Adults Only All Inclusive offers its guests a full-service spa, 2 outdoor swimming pools, a steam room, and a fitness centre. There are 6 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 3 bars/lounges. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and 2 meeting rooms. A rooftop terrace, gift shops/newsstands, and tour/ticket assistance are also featured at the luxury Wyndham Alltra Playa del Carmen Adults Only All Inclusive.

This 4.5-star Playa del Carmen property is smoke free.

The property hosts a free manager's reception daily.
Ventanas – This buffet restaurant specialises in international cuisine.
Zarape – This theme restaurant specialises in Mexican cuisine. Guests can enjoy drinks at the bar. Reservations are required. Open selected days.
Bella – This theme restaurant specialises in Italian cuisine. Guests can enjoy drinks at the bar. Reservations are required. Open selected days.
Brasas – On-site restaurant. Reservations are required. Open selected days.
Off The Hook – On-site sushi bar. Guests can enjoy drinks at the bar. Open selected days.
Room service (during limited hours) is available.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All land activities and use of recreational facilities and equipment are included.

Land activities

Fitness facilities

Entertainment

On-site entertainment and activities
On-site live performances
Theme parties

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • 2 poolside bars
  • 3 bars/lounges
  • 6 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Bella
  • Brasas
  • Off The Hook
  • Ventanas
  • Zarape

Things to do

  • 2 outdoor pools
  • Fitness classes
  • Full-service spa
  • Gym
  • Rooftop pool
  • Shopping
  • Steam room
  • Wine tasting room
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • Business centre
  • Computer station
  • Conference centre

Outdoors

  • Beach cabanas (surcharge)
  • Beach towels
  • Garden
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • 4 buildings
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1999
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Panama Jack Resorts Playa del Carmen All Inclusive
Panama Jack Resorts Playa del Carmen All Inclusive Adults Only
Wyndham Alltra Playa del Carmen Adults Only All Inclusive Hotel

Wyndham Alltra Playa del Carmen Adults Only All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1782 out of 3080 reviews
Rating 8 - Good. 733 out of 3080 reviews
Rating 6 - Okay. 324 out of 3080 reviews
Rating 4 - Poor. 117 out of 3080 reviews
Rating 2 - Terrible. 124 out of 3080 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Sanna

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Excellent services and top tier entertainment team sply Carlos , David and Jannika. Food was incredible and did not disappoint . Would highly recommend
Stayed 4 nights in Jan 2026

10/10 Excellent

Amy

Stayed 6 nights in Jan 2026

10/10 Excellent

Grazielli

Stayed 1 night in Jan 2026

10/10 Excellent

Clarence Garlan Law

Liked: Cleanliness, amenities, property conditions & facilities
The staff is courteous from check in with a welcome to paradise drink through the checkout process. The resort is immaculately kept and the staff has pride in the facility. Speaking of the staff, they are welcoming and helpful at all times. The nightly activities are designed to be engaging and interactive for all, rain or shine! Cannot wait to visit again!
Stayed 6 nights in Jan 2026

8/10 Good

Barry

Liked: Amenities, property conditions & facilities
It was good
Stayed 6 nights in Jan 2026

10/10 Excellent

Isabel Gauani

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful facilities, fantastic service, and great location with easy access to the rest of Playa del Carmen. Our room was very spacious, and we highly recommend visiting all of the specialty restaurants if you can! Off the Hook is a hidden gem, especially with its swim-up bar.
Stayed 4 nights in Jan 2026

8/10 Good

Michele Maria

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Place was clean, food good but only complaint is the loudness - peoples voices were echoing in the halls at all hours which made sleeping difficult.
Stayed 7 nights in Jan 2026

10/10 Excellent

Joshua

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Really enjoyed the hotel, staff, location, and overall quality of the food and drinks. Will stay again!!!
Stayed 6 nights in Jan 2026

4/10 Poor

Barbara Margaret

Hotel was nice, we appreciated the more traditional Mexican building. Since there is no beach, the pool area was overcrowded and people showing up at 7 am or earlier in the morning to save seats was a problem. Pool and nightly entertainment was extremely loud, not enjoyable. Selection of restaurants was good, specialty better than buffet, which was very repetitive, and quite often, food cold. Coffee shop was a pleasant surprise. Number of younger adults drunk and out of control, could have been handled better by staff.
Stayed 11 nights in Jan 2026

10/10 Excellent

WADE THOMAS

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great!
Stayed 6 nights in Jan 2026

10/10 Excellent

Tricia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had an amazing time! Excellent customer service, clean, great location, amenities and entertainment were great. The only thing I would say that needs enhancing … pillows are uncomfortable, they won’t let you take your food to your room(outside restaurants) and wet bar doesn’t have a good selection for people that don’t drink beer. However, we would definitely come back again!
Stayed 8 nights in Jan 2026

10/10 Excellent

Ryan

Liked: Cleanliness, amenities, property conditions & facilities
I loved our stay there! The food was amazing and the vibe was really nice. The beach bar was 10 out of 10. The value and the service was super spot on. We stayed at Xcaret and preferred the Alltra out of the two.
Stayed 3 nights in Jan 2026

10/10 Excellent

Nathan

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Shoutout Victoria our room cleaner she was the real MVP of the trip. Also shoutout the entertainment team making the trip a blast. The resorts location is tremendous. 2 minute walk from 5th ave. Buffett for lunch and dinner sucked but that’s resort food for you. The Italian restaurant and Mexican restaurants were great. Steakhouse could use some work. Not a ton of young people but the entertainment team made it fun for those of us who were there.
Stayed 6 nights in Jan 2026

10/10 Excellent

Amy Jo

Stayed 9 nights in Jan 2026

8/10 Good

Egon

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The staff was courteous and helpful.
Stayed 4 nights in Jan 2026

10/10 Excellent

Kevin

Stayed 4 nights in Jan 2026

10/10 Excellent

Yuliia

Stayed 7 nights in Jan 2026

8/10 Good

Paul

The staff was very pleasant. The grounds were kept up. But when we walked into our room.
Stayed 5 nights in Jan 2026

10/10 Excellent

NIKISTA

Stayed 3 nights in Jan 2026

8/10 Good

Brandy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff vwry courteous, room clean and well stocked. Buffet was horriblenbut thw restaurant had great food.
Stayed 7 nights in Jan 2026

10/10 Excellent

Heidi Susan Ann

Stayed 7 nights in Jan 2026

2/10 Terrible

Jason

there was no hot water in the shower. The faucet in the bathroom had hot water but clearly there was something wrong with the shower valve. I called first thing in the morning. They said they were sending someone up 20 minutes later. Nobody showed up I went and worked out, went and had breakfast swimming. It would be fixed by then. No I was headed to the jungle for a weeklong retreat and wanted one last hot shower. And for $300 a night it was the least I could ask for The staff was not understanding nor did they want to do anything to fix the issue or offer any remedies or discounts For $300 a night I would expect things to be in working order I spoke to the manager of a female about this, and she did nothing to it I will wait to hear back from you before I go to a Google review
Stayed 1 night in Jan 2026

8/10 Good

Edwin

Stayed 5 nights in Jan 2026

8/10 Good

Jesse

Liked: Cleanliness, property conditions & facilities
It was a nice small resort right downtown playa del Carmen which made it unique. Pros-nightlife and entertainment in playa del Carmen all walking distance. Pools were nice. Staff were very nice 👍 and friendly Food was pretty good but ran right through me lol Pool volleyball was a blast and water was somewhat warm Coffee shop was legit Cons: No good beach Rooms were older and outdated(at least the one we got) Entertainment at night wasn’t to exciting compared to other resorts but I don’t really stay up to late anyways. Overall it was small and unique resort with great staff. If you want to experience the playa del Carmen city this is a great resort to go to.
Stayed 2 nights in Jan 2026

10/10 Excellent

Victor

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff friendliness, cleanliness and aesthetic of the hotel.
Stayed 3 nights in Jan 2026