Catalonia Grand Costa Mujeres All Suites & Spa - All Inclusive

5.0 star property

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Room options

View all photos for Privileged Romance Deluxe & SwimUp

Privileged Romance Deluxe & SwimUp | View from room

Privileged Romance Deluxe & SwimUp

10.0 out of 10
Exceptional
(2 reviews)
  • Resort view
  • 58 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Suite

Minibar, in-room safe, desk, laptop workspace

Superior Suite

9.0 out of 10
Wonderful
(148 reviews)
  • Resort view
  • 47 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Family Suite Superior

Family Suite Superior | Minibar, in-room safe, desk, laptop workspace

Family Suite Superior

9.0 out of 10
Wonderful
(46 reviews)
  • Resort view
  • 47 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Privileged Grand Family Suite Superior

Minibar, in-room safe, desk, laptop workspace

Privileged Grand Family Suite Superior

  • Resort view
  • 58 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed, 1 Double Sofa Bed and 1 Single Bunk Bed

View all photos for Privileged Grand Family Suite Deluxe

Minibar, in-room safe, desk, laptop workspace

Privileged Grand Family Suite Deluxe

9.2 out of 10
Wonderful
(9 reviews)
  • Resort view
  • 58 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Privileged Grand Family Suite & SwimUp

Privileged Grand Family Suite & SwimUp | Minibar, in-room safe, desk, laptop workspace

Privileged Grand Family Suite & SwimUp

9.0 out of 10
Wonderful
(29 reviews)
  • Resort view
  • 58 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed OR 1 King Bed, 1 Double Sofa Bed and 1 Single Bunk Bed

View all photos for Privileged Suite

Minibar, in-room safe, desk, laptop workspace

Privileged Suite

9.0 out of 10
Wonderful
(2 reviews)
  • Resort view
  • 47 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Privileged Suite Terrace

Privileged Suite Terrace | Minibar, in-room safe, desk, laptop workspace

Privileged Suite Terrace

8.4 out of 10
Very good
(5 reviews)
  • Resort view
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Privileged Suite & SwimUp

View from room

Privileged Suite & SwimUp

9.0 out of 10
Wonderful
(2 reviews)
  • Resort view
  • 49 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Suite Single

Minibar, in-room safe, desk, laptop workspace

Superior Suite Single

9.2 out of 10
Wonderful
(19 reviews)
  • Resort view
  • 47 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Superior Ocean View

Minibar, in-room safe, desk, laptop workspace

Superior Ocean View

9.0 out of 10
Wonderful
(22 reviews)
  • Ocean view
  • 47 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

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About this property

Catalonia Grand Costa Mujeres All Suites & Spa - All Inclusive

Catch some rays on Catalonia Grand Costa Mujeres All Suites & Spa - All Inclusive's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 5 restaurants.
Catalonia Grand Costa Mujeres All Suites & Spa - All Inclusive offers 496 air-conditioned accommodations with minibars and laptop-compatible safes. Rooms open to furnished balconies or patios. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower with a rainfall showerhead, and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach, a hot tub, a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa, Alegria Spa. Services include massages. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us they can't get enough of Catalonia Grand Costa Mujeres All Suites & Spa - All Inclusive's great beach location. During your stay, you'll be close to North Beach. You'll find features such as free breakfast, free WiFi in public areas and free valet parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free valet parking and self-parking
  • Options for a bite to eat or a refreshing drink include 5 restaurants, a coffee shop, 2 beach bars and 2 swim-up bars
  • Take a swim in the 2 outdoor pools or soak in the hot tub
  • Indulge with massages at Alegria Spa
  • Services include a free children's club, dry cleaning/laundry and a concierge
  • On-site recreation includes a private beach, a 24-hour gym and a sauna
  • Guests have great things to say about the beach and the helpful staff
  • 15 minutes by car from Ultramar Ferry Puerto Juárez and 6 minutes from Playa Mujeres Golf Club
Catalonia Grand Costa Mujeres All Suites & Spa - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Step outside to unwind on the white sand beach. At Catalonia Grand Costa Mujeres All Suites & Spa - All Inclusive, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 beach bars, 2 swim-up bars and 7 bars/lounges. WiFi is free in public spaces. This all-inclusive property also offers a complimentary children's club, a children's pool and a 24-hour fitness centre. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 5-star Costa Mujeres property.

Guests are served a free buffet breakfast daily from 7:00 AM to 10:30 AM.
Gran Caribe – On-site buffet restaurant.
Tao Cat – This theme restaurant specialises in Asian cuisine. Open selected days.
Siwichi – This theme restaurant specialises in vegetarian cuisine. Open selected days.
Adelita – On-site theme restaurant. Open selected days.
BLoved – On-site restaurant. Open daily.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free uncovered valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 2 beach bars
  • 2 swim-up bars
  • 5 restaurants
  • 7 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Adelita
  • BLoved
  • Gran Caribe
  • Siwichi
  • Tao Cat

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Arcade/game room
  • Children's pool
  • Designer stores
  • Free children's club
  • Full-service spa
  • Hot tub
  • Playground
  • Sauna
  • Shopping

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On a private beach
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Hot tub
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2019
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Catalonia Grand Costa Mujeres All Suites & Spa - All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 1.81 per person, per night. This tax does not apply to children under 2 years of age.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Catalonia Grand Costa Mujeres All Suites & Spa - All Inclusive Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 747 out of 1357 reviews
Rating 8 - Good. 293 out of 1357 reviews
Rating 6 - Okay. 160 out of 1357 reviews
Rating 4 - Poor. 88 out of 1357 reviews
Rating 2 - Terrible. 69 out of 1357 reviews

9.0/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Eduardo

Travelled with family and small children
Liked: Amenities, property conditions & facilities
Staff
Stayed 5 nights in Nov 2025

8/10 Good

Miguel

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Cleaned out room daily, employees were couteous and supportive, food was good some was flavorless. Entertainment ended too early by 11pm most things were shut off.
Stayed 7 nights in Nov 2025

10/10 Excellent

Goddy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

6/10 Okay

Ana Patricia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was great. The buffet did not have decaffeinated coffee, no whole milk at the coffee shop, we called for a blanket and never came. Customer service was lacking. Never staying at this place again.
Stayed 4 nights in Nov 2025

6/10 Okay

Khrystyna

Was okay
Stayed 5 nights in Nov 2025

6/10 Okay

Chris

Travelled with family
Liked: Amenities
Definitely pros and cons. As a family of 6 the room had no privacy to change or get dressed. 2 queen beds super uncomfortable to sleep on and I don’t think a fold out should equate to a bed especially for my teenagers. The bathrooms were worn and could use a good clean. The restaurants were good but making a reservation was hard and only had openings after 9:30. The check in process was hectic! Crowded and took forever. The drinks are not strong at all. We paid for an upgrade and were contacted the next day that a room was wasn’t available. We were offered dinner reservations at earlier times for the inconvenience when we showed up to the restaurants they had no idea what we were talking about- we had a text from the manager. Guest services helped us eventually. The shows were good but progressively became inappropriate for kids. We walked out of the ‘The Rock Show’ because it was bordering a strip show other families left as well. The food trucks, tacos, ceviche, crepes and cafe were really great! The pools were great! The beach was good could’ve used more shade areas and lounge chairs. The service by the pool was great- workers were very hospitable and nice! Workers asking to take photos was annoying!! I agreed to taking some with my daughter and thought maybe max 5 poses but they kept insisting on more poses - it was awkward. And when they’d come back around they didn’t take ‘no’ for an answer and that’s what made it annoying. Take mosquito spray!!! It was an okay stay.
Stayed 5 nights in Nov 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Second time at this hotel. Food options are great!
Stayed 4 nights in Nov 2025

8/10 Good

Gordon A

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Almost everything was excellent. The room was awesome, the staff were excellent and friendly, food was mostly really good, medical service and follow up was excellent. My only complaint was some of the follow up was not done, ie we were told there woul be something in our room for our anniversary and our sister’s birthday, as well as dessert with a candle for her birthday but none of those things happened. Those are minor things though. We’ll be back!
Stayed 14 nights in Nov 2025

10/10 Excellent

Andres

Stayed 5 nights in Oct 2025

8/10 Good

Teresa

Stayed 5 nights in Nov 2025

2/10 Terrible

Alejandro Esteban Gil

My experience at this hotel was extremely disappointing. From the moment we arrived, everything was disorganized. We did not receive the welcome drink, we had to wait a long time, and no one accompanied us or even showed us where our room was. To make it worse, it was raining and all they did was hand us an umbrella with no assistance or guidance. The hotel itself is poorly maintained. There are areas with unfinished details, viewing points with broken glass that have not been repaired, and cups thrown around the hallways. It reflects a lack of cleanliness and attention to safety. Overall, the service from the staff was consistently poor. The food was another huge disappointment. They advertise 16 restaurants, but we were never able to eat at any of them because everything was always “full,” and no one made the slightest effort to help with reservations or offer alternatives. The food options we did see were basic, lacking identity, and nothing like what the hotel promotes. Entertainment was also a letdown. Their entertainment team does not provide information or engage with guests, and you rarely see anyone sharing updates or leading activities. Service at the beach and the pool was terrible—slow, inattentive, and clearly understaffed. On top of that, some of the external restrooms were not clean, which is unacceptable for a resort at this level. To finish, the hotel does not offer any proper transportation service. Not even when paying. We had to call a taxi ourselves t
Stayed 3 nights in Nov 2025

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities
Loved our stay , would definitely recommend
Stayed 6 nights in Oct 2025

6/10 Okay

Drew Thomas

Travelled with family, Travelled with group
Disliked: Amenities, property conditions & facilities
Buffett food was cold and lacked creativity, service was average. Dinner restaurants were good.
Stayed 5 nights in Nov 2025

2/10 Terrible

Tania

Disliked: Cleanliness, amenities, property conditions & facilities
There were cockroaches in our rooms, the service at the restaurants were terrible a s the food was horrible at best
Stayed 4 nights in Nov 2025

10/10 Excellent

Rahul

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We were a family with young kids. Had good fun, nice clean beaches, fun activities, staff were friendly and helpful. Rooms were great. Overall great experience. Mosquito repellent is highly recommended.
Stayed 4 nights in Nov 2025

6/10 Okay

Rizza Joy

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Resort was kept clean. Rooms were nice and spacious. Staff were friendly. Nice kids area and pool. If you call for room service they don’t come. We had an issue with our sink and they said they’d send someone right away but no one came. We called for more water and no one came. Buffet was ok, restaurant food was much better imo. We were actually there for a wedding and a lot of people got sick from food poisoning, including myself. Lots of mosquitoes. Far from airport.
Stayed 4 nights in Oct 2025

10/10 Excellent

Kaydence

Stayed 3 nights in Oct 2025

6/10 Okay

Phingky

Travelled with family
Liked: Property conditions & facilities
Catalonia Grand Costa Mujeres was an okay resort, but unfortunately, our family experienced food poisoning. Not sure if others have had similar issues.
Stayed 4 nights in Nov 2025

2/10 Terrible

Kevin Peter Van

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Both me and my girlfriend got very sick after 3 days here. Ruined our vacation. No apology are any compensation from front desk staff. The hotel did not look or feel very clean. Not recommended
Stayed 7 nights in Oct 2025

4/10 Poor

Raul

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was great. Unfortunately me and my family of six were sick from food we consumed at the resort. It seemed to be a something that was happening to many people at the resort . We lost a full day trying to recover so we felt like we missed a lot.
Stayed 4 nights in Oct 2025

8/10 Good

Gener

Stayed 6 nights in Oct 2025

2/10 Terrible

Jennifer

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a very disappointing experience at this establishment. The staff demonstrated unprofessional conduct and behavior that felt discriminatory. Additionally, attempting to secure a reservation at the restaurant was unnecessarily difficult and poorly managed. Based on this experience, I will not be returning and cannot recommend this location to others.
Stayed 4 nights in Oct 2025

8/10 Good

Vincenzo

Stayed 3 nights in Oct 2025

10/10 Excellent

Oksana, Brooklyn

Stayed 9 nights in Oct 2025

4/10 Poor

tomo

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Food is limited and tasteless,worst at the buffet
Stayed 10 nights in Oct 2025