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Pelicano Inn Playa del Carmen - Beachfront Hotel

3.0 star property

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Photo gallery for Pelicano Inn Playa del Carmen - Beachfront Hotel

Exterior
Private beach, white sand, sun-loungers, beach umbrellas
A white building with a tiled roof, palm trees, and a staircase leading to a higher level.
Standard Room, 2 Double Beds, Ocean View | Minibar, in-room safe, bed sheets
Front of property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service

Explore the area

View in a map
Calle 8 Norte entre 5a Avenida, Y Zona Maritima, Centro, Playa del Carmen, QROO, 77710
  • Place, Quinta Avenida
    ‪1 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪5 min walk‬
  • Place, Central Square
    ‪5 min walk‬

Room options

View all photos for Standard Room - Garden View

A hotel room with two beds, a dining table, and a view of greenery outside.

Standard Room - Garden View

8.4 out of 10
Very good
(5 reviews)
  • Garden view
  • 18 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Oceanfront

Standard Room, 2 Double Beds, Oceanfront | Minibar, in-room safe, bed sheets

Standard Room, 2 Double Beds, Oceanfront

7.8 out of 10
Good
(8 reviews)
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Ocean View

A wooden desk with a mirror, a potted plant, and two drawers.

Standard Room, 2 Double Beds, Ocean View

8.8 out of 10
Excellent
(8 reviews)
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Honeymoon Room with Jacuzzi and Terrace

Honeymoon Room with Jacuzzi and Terrace | Minibar, in-room safe, bed sheets

Honeymoon Room with Jacuzzi and Terrace

9.8 out of 10
Exceptional
(6 reviews)
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Family Room | Minibar, in-room safe, bed sheets

Family Room

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Minibar, in-room safe, bed sheets

Standard Room, 2 Double Beds

8.6 out of 10
Excellent
(12 reviews)
  • Garden view
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Garden Balcony

Garden Balcony | Minibar, in-room safe, bed sheets

Garden Balcony

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Ocean view Junior Suite

  • Partial ocean view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

Pelicano Inn Playa del Carmen - Beachfront Hotel

When you stay at this beach hotel, you can enjoy umbrellas, sunloungers and free beach club on site. Change of towels is available on request
Pelicano Inn Playa del Carmen - Beachfront Hotel offers 40 air-conditioned accommodations with minibars and a safe. Smart televisions are featured in guestrooms. Bathrooms include a shower and complimentary toiletries. Additionally, rooms include complimentary bottles of water and a ceiling fan. Housekeeping is offered on a daily basis and change of towels can be requested.
Recreational amenities at the hotel include a private beach.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Pelicano Inn Playa del Carmen - Beachfront Hotel. During your stay, you'll be connected to a shopping centre and just a quick walk from Quinta Avenida. You'll find features such as free WiFi in public areas, plus a restaurant and a beach bar.
  • Free Wi-Fi in some public areas
  • Enjoy a beachfront location while dining at Pelicano Inn
  • Cooked-to-order breakfast served daily for a fee
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes a private beach
  • Steps from Quinta Avenida and 5 minutes on foot from Playa del Carmen Main Beach
  • Airport shuttle service available for a fee
Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Sit back and relax on the beach with free beach club on site, umbrellas, and sunloungers.

There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include a beach bar and a bar/lounge. Public spaces have free WiFi. This beach hotel also offers a garden and a terrace.

This 3-star Playa del Carmen hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 8:00 AM to 11:30 AM.
Pelicano Inn – This beachfront restaurant serves breakfast, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 11:30 AM for a fee: USD 10 to 20 for adults and USD 10 to 20 for children
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Pelicano Inn

Things to do

  • Free beach club

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Outdoor furniture
  • Terrace

Accessibility

  • No lift

More

  • 3 buildings
  • 3 floors
  • Built in 1990
  • Communal living room
  • Mosquito nets
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch smart TV

Food and drink

  • Free bottled water
  • Limited room service
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee for check-in between 9:00 AM and 3:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 11:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 20 for adults and USD 10 to 20 for children
  • Airport shuttle fee: USD 65 per vehicle (one-way, maximum occupancy 5)
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 9:00 AM and 3:00 PM
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Pelicano Inn Playa del Carmen - Beachfront Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 7:00 AM - 11:00 PM.
Guests arriving after 11:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Pelicano Inn
Hotel Pelicano Inn Playa del Carmen
Pelicano Playa del Carmen
Hotel Pelicano Inn
Pelicano Del Carmen Beachfront
Pelicano Inn Playa del Carmen Beachfront Hotel
Pelicano Inn Playa del Carmen - Beachfront Hotel Hotel

Pelicano Inn Playa del Carmen - Beachfront Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 179 out of 387 reviews
Rating 8 - Good. 120 out of 387 reviews
Rating 6 - Okay. 53 out of 387 reviews
Rating 4 - Poor. 20 out of 387 reviews
Rating 2 - Terrible. 15 out of 387 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Marina

Liked: Cleanliness, amenities, property conditions & facilities
It was a perfect stay Good breakfast options Nice small beach with enough shade
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful ocean front room. Great breakfast and wonderful staff throughout the entire hotel.
Stayed 16 nights in Jan 2026
Verified

10/10 Excellent

Christina

Liked: Cleanliness, amenities, property conditions & facilities
Perfect location, nice room, good security and right on the beach
Stayed 6 nights in Jan 2026
Verified

8/10 Good

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Earlier breakfast start would be good for people going on excursion. They did provide a box lunch option which was nice
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff here was super friendly, location is perfect. Walking distance from bus terminal, ferry and taxis. Breakfast was great right on the beach. The beach was cleaned up each morning. Room was comfortable. Bring earplugs as it is extremely loud at night from nearby bars (not the hotels fault)
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Maria

room was great
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Matt

Liked: Cleanliness, amenities, property conditions & facilities
I've stayed here a few times, theres a reason I keep coming back. Great location on the beach.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Christina

Liked: Cleanliness, amenities, property conditions & facilities
The entire property is spectacular. Staff, location, food, staff, beach and rooms, check in and check out faultless. This was my 5th stay and it just keeps getting better.
Stayed 14 nights in Dec 2025
Verified

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
Most of the time we had the windows open. It was that comfortable and awesome. Yes it's clean. It's nice. They are friendly. Food is awesome. Hell of a good time.
Pretty sun walk right by to go to breakfast supper Beach. Awesome time!
Stayed 7 nights in Mar 2026
Verified

8/10 Good

clifford

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
wonderful breakfast at the beach...gratis!!!
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Kenneth

Create location, good restaurants nearby. Very close to the heart of the action on fifth Avenue. Hotel is charming. Right on the beach. Staff could not be more friendly or helpful. Good restaurant on premise. Very good breakfast included. Room comfortable and clean. Good air conditioning and sea breeze. We have been there three times over 20 years and it’s only gotten better. Enjoy.
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel!!
Stayed 5 nights in Aug 2025
Verified

10/10 Excellent

Leroy

Liked: Cleanliness, staff & service, amenities
Clean and comfortable rooms
Stayed 8 nights in Oct 2025
Verified

10/10 Excellent

Christina

Liked: Cleanliness, amenities, property conditions & facilities
The room the restaurant the garden all absolutely clean and welcoming. The location is perfect, safe and secure. The garden is beautiful and tastefully lit at night. The staff are so friendly and their service is first class. I’ve stayed there 3 times in the last 12 months and there is NOTHING the hotel and staff could do to improve this hotel. For me it is a home away from my home in Canada and I miss it the minute I check out.
Stayed 8 nights in Feb 2026
Verified

10/10 Excellent

Tina

Liked: Cleanliness, amenities, property conditions & facilities
Room is clean, spacious & convenience location. Front desk staff are extremely friendly always with smile especially Carolina went above & beyond to make sure we are in a good hand. The made to order breakfast from on site restaurant is a plus. We walked to ferry terminal ~8mins to catch vessel over Cozumel
Mixed seafood ceviche
Unit by the ocean
Beach chair is included?
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, amenities
I love this place!
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Jair

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property
Stayed 8 nights in Oct 2025
Verified

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we loved this hotel and very friendly staff.
Stayed 6 nights in Mar 2025
Verified

10/10 Excellent

Olga

Very nice small hotel, beachfront view is amazing, quiet and comfortable.
Stayed 5 nights in Apr 2025
Verified

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is perfect and the staff are amazing
Stayed 8 nights in Feb 2025
Verified

10/10 Excellent

Kathryn

Liked: Cleanliness, amenities, property conditions & facilities
We really enjoyed this small beachfront hotel. It has an authentic Mexican vibe with lots of stone pathways and tile and no elevators. Our large room overlooked the beach and had a large terrace with a hammock which was great for watching the sunrise. The beachfront restaurant was well run, with good food and quick, friendly service. They provided food and beverage service on the beach also. The beach area is busy, but we were able to find beach beds fairly easily. The hotel is just a few minutes walk from Fifth Avenue, so was very convenient for shopping and restaurants. It’s not a fancy place, but we would definitely stay again!
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel
Stayed 4 nights in Dec 2024
Verified

10/10 Excellent

Karol

Liked: Cleanliness, amenities, property conditions & facilities
All great
Stayed 4 nights in Dec 2025
Verified

8/10 Good

Patti

Liked: Staff & service, amenities, property conditions & facilities
Short on linen / wash clothes most days. Beach side sunning excellent. Restaurant service was great.
Stayed 6 nights in Nov 2025
Verified

10/10 Excellent

Karol

Liked: Cleanliness, amenities, property conditions & facilities
Everything excelent
Stayed 2 nights in Oct 2025