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Privilege Aluxes Isla Mujeres Adults Only

4.5 star property

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Photo gallery for Privilege Aluxes Isla Mujeres Adults Only

On the beach, white sand, sun-loungers, beach umbrellas
2 bars/lounges, swim-up bar, poolside bar, beach bar
3 restaurants, breakfast, lunch, dinner served; Asian cuisine
Deluxe Suite Garden View | Living area | 40-inch plasma TV with cable channels, TV, iPod dock
2 outdoor pools, pool umbrellas, pool loungers

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub

Explore the area

View in a map
Adolfo Lopez Mateos Sm 1, Isla Mujeres, QROO, 77400
  • Place, North Beach
    ‪1 min walk‬
  • Place, Miguel Hidalgo
    ‪2 min walk‬
  • Place, Isla Mujeres Ferry Terminal
    ‪8 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪72 min drive‬

Room options

View all photos for Aluxes Room

Aluxes Room | City view

Aluxes Room

9.0 out of 10
Wonderful
(49 reviews)
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite Garden View

Deluxe Suite Garden View | Living area | 40-inch plasma TV with cable channels, TV, iPod dock

Deluxe Suite Garden View

9.0 out of 10
Wonderful
(90 reviews)
  • 92 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Suite with Whirlpool bath

Premium Suite with Whirlpool bath | Premium bedding, free minibar items, in-room safe, desk

Premium Suite with Whirlpool bath

8.8 out of 10
Excellent
(48 reviews)
  • 105 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Aluxes with Whirlpool bath

Superior Aluxes with Whirlpool bath | Premium bedding, free minibar items, in-room safe, desk

Superior Aluxes with Whirlpool bath

8.6 out of 10
Excellent
(85 reviews)
  • 50 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Deluxe

Premium bedding, free minibar items, in-room safe, desk

Suite Deluxe

  • Sleeps 3

View all photos for Double Room Standard

Premium bedding, free minibar items, in-room safe, desk

Double Room Standard

  • Sleeps 2

View all photos for Double Room Superior

Premium bedding, free minibar items, in-room safe, desk

Double Room Superior

  • Sleeps 2

View all photos for Double Suite Luxury

Bathroom | Shower, free toiletries, hair dryer, bathrobes

Double Suite Luxury

  • Sleeps 3

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About this property

Privilege Aluxes Isla Mujeres Adults Only

Adults-only beachfront resort with 2 outdoor pools
Catch some rays at the beach or spend the day relaxing at Privilege Aluxes Isla Mujeres Adults Only's full-service spa. Then enjoy a meal at one of the resort's 3 restaurants.
Privilege Aluxes Isla Mujeres Adults Only offers 124 accommodations with iPod docking stations and minibars (stocked with some free items). Beds feature premium bedding. 40-inch plasma televisions come with cable channels. Bathrooms include a shower, bathrobes, complimentary toiletries and hairdryers.

This Isla Mujeres resort provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

2 outdoor swimming pools and 3 hot tubs are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Mystique has 2 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
The free breakfast at Privilege Aluxes Isla Mujeres Adults Only gets high marks from our customers. During your stay, you're just a quick walk from North Beach. You'll find features such as free WiFi in public areas, plus 2 outdoor pools and 3 restaurants.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy Asian cuisine at Satay, one of the property's 3 restaurants and 2 bars/lounges
  • Take a swim in the 2 outdoor pools or soak in the 3 hot tubs
  • Indulge with aromatherapy, body treatments or body wraps at Mystique
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the beach and the overall condition of the property
  • Steps from North Beach and Miguel Hidalgo
  • Airport shuttle service available for a fee
Some rates at Privilege Aluxes Isla Mujeres Adults Only are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. At Privilege Aluxes Isla Mujeres Adults Only, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 3 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a beach bar and a poolside bar. A computer station is on site, and both WiFi and wired Internet are free in public spaces. This luxury resort also offers a steam room, a fitness centre and a garden.

Smoking is allowed in designated areas at this 4.5-star Isla Mujeres resort.

Guests are served a free buffet breakfast daily from 7:00 AM to 11:00 AM.
Satay – This restaurant specialises in Asian cuisine and only serves dinner. Reservations are required.
Privilege Beach Club – This beachfront restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.
Sabor – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
On-site venue No. 4 – This poolside bar serves lunch and light fare.
24-hour room service is available.

All-inclusive details

All-inclusive room rates at Privilege Aluxes Isla Mujeres Adults Only are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Food and beverages

In-room minibar (some restrictions)

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 bars/lounges
  • 3 restaurants
  • A beach bar
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Privilege Beach Club
  • Sabor
  • Satay

Things to do

  • 2 outdoor pools
  • 3 hot tubs
  • Full-service spa
  • Gym
  • Sauna
  • Steam room

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • 6 buildings
  • Built in 2009
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch plasma TV with cable channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Privilege Aluxes Isla Mujeres Adults Only

Children and extra beds

  • Children younger than 14 are not allowed at this adults-only property. All guests 14 and older are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 2000 per person (return)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Privilege Aluxes Isla Mujeres Adults Only offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and children 14 years old and younger aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Aluxes
Aluxes Privilege
Aluxes Privilege Isla Mujeres
Hotel Privilege Aluxes
Isla Mujeres Privilege Aluxes
Privilege Aluxes
Privilege Aluxes Hotel
Privilege Aluxes Hotel Isla Mujeres
Privilege Aluxes Isla Mujeres
Privilege Aluxes Isla Mujeres Hotel
Privilege Aluxes Isla Mujeres
Privilege Aluxes Isla Mujeres Hotel
Privilege Aluxes Isla Mujeres Adults Only Resort
Privilege Aluxes Isla Mujeres Adults Only Isla Mujeres
Privilege Aluxes Isla Mujeres Adults Only Resort Isla Mujeres

Privilege Aluxes Isla Mujeres Adults Only Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 911 out of 1312 reviews
Rating 8 - Good. 237 out of 1312 reviews
Rating 6 - Okay. 94 out of 1312 reviews
Rating 4 - Poor. 42 out of 1312 reviews
Rating 2 - Terrible. 28 out of 1312 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

PATRICIA DELA TORRE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location .. right on the beach and also close to all the restaurants and bars. The staff were very accommodating and attentive to all of our needs. The food at breakfast buffet and at the beach club were very good .
Stayed 3 nights in Sep 2025

10/10 Excellent

MICKEY

Stayed 3 nights in Sep 2025

10/10 Excellent

Chad

Travelled with partner
Liked: Amenities
Staff and service go above and beyond they’re great! They work so hard and do such a great job! Spa was wonderful!
Stayed 6 nights in Sep 2025

10/10 Excellent

Jerry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Right off the main strip by still very private and low key. It was the best of both worlds. Plus they have their own beach club too. Amazing.
Stayed 5 nights in Sep 2025

10/10 Excellent

Marco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, very attentive to your questions and concerns. Amazing food and incredible showmanship
Stayed 3 nights in Sep 2025

10/10 Excellent

Cesar Augusto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Beach
Stayed 3 nights in Sep 2025

8/10 Good

Dayannis Rosales

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the island overall. The pool and beach services were great. The beach area in front of our hotel is clean and nice. The staff is friendly and helpful. We enjoyed a lot our couple massage, a 5 star service. Food was great, it was remarkable actually. Now here are a few things I did not particularly like. First, Expedia did not send us on time the email with the ferry tickets so we ended up paying those and couldn't get a refund at the end of our trip (after paying for a bundle package), even though we contacted the local transportation agency and Expedia customer service several times. Second, I emailed the hotel a few weeks prior to our trip to let them know about my husband's birthday. We never received the special courtesy in the room that they mentioned, but they finally managed to get him a mini cake at the restaurant on his birthday night. Another thing is worth mentioning, the hotel ambiance is down after 10pm. There's no bar open or disco til 2am like in other resorts. I guess it is a place just to rest and unwind. You do have 24h room service. In general, we did enjoy our trip and the island is charming. We even met some locals and they're great. I found a free snorkeling area near Mia hotel. We walked around a lot to find that spot. Thank you for having us :)
Stayed 4 nights in Jul 2025

10/10 Excellent

steven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our 2nd time to stay here and we love it !! Quiet, clean , nice rooms , awesome food with several dining options . Beach club is great with bar and dining . Service on the beach was awesome and fast . Great location for shopping , short walk to anything !!!
Stayed 4 nights in Sep 2025

10/10 Excellent

Julia Ann Roshelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is amazing! Alex Morales is an amazingly kind and talented bartender! The beach is wonderful and the local restaurants are heavenly. I can’t wait to come back.
Stayed 8 nights in Sep 2025

10/10 Excellent

Geary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is right in the heart of everything. Staff is super helpful and also remember you year after year.
Stayed 7 nights in Sep 2025

10/10 Excellent

Chantel, Snohomish

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was nice to meet quality people from all over the world and yet no language barriers. We had a great time without even leaving the Hotel. We booked a Whale Shark excursion and it was so amazing in September. We also released baby turtles and had lovely sunset walks. My husband and I also did a boat Dive and it was beautiful.
Walking distance from Hotel
Stayed 4 nights in Sep 2025

8/10 Good

Joseph

Travelled with partner
Liked: Amenities
This is the second time we have stayed at the property. The first time we stayed about 5 years ago. Property since then has lost about half a star as the service attendance has decreased slightly and the food portions are very small. Due to this, I highly recommend that you only get the breakfast only package. Breakfast continues to be quite good and robust. I still recommend the property for its amazing beach and proximity to Isla Mujeres's Main Street, which continues to have top class restaurants no matter the cuisine you choose.
Stayed 8 nights in Sep 2025

10/10 Excellent

Jacqueline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 4 nights in Jul 2025

10/10 Excellent

SOCORRO

Liked: Cleanliness, staff & service, property conditions & facilities
good service.
Stayed 5 nights in Sep 2025

6/10 Okay

Juan

Stayed 2 nights in Sep 2025

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and location
Stayed 5 nights in Sep 2025

2/10 Terrible

Jessica

Stayed 3 nights in Sep 2025

10/10 Excellent

Jaclyn Raven

Stayed 3 nights in Aug 2025

10/10 Excellent

Ronald

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here at least 7 or 8 times and this is our favorite resort. I love the location, beach, food and drink, and service. We truly have no complaints about anything at Privilege and we will continue to stay there whenever possible. We love the street view rooms, and love to watch the activity in the city from our balcony. A warning to some....the street view room is louder than the garden/pool view rooms but we don't mind this at all. Thanks to all the wonderful people who make our stay there a terrific one.
Stayed 7 nights in Aug 2025

10/10 Excellent

Adrian

Stayed 1 night in Sep 2025

10/10 Excellent

Richard

Stayed 4 nights in Sep 2025

10/10 Excellent

Jaclyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most amazing all-inclusive that I have ever stayed at! Most beautiful beach in the world. Calm, baby blue, sparkling and no seaweed! The staff is hospitable, intelligent and hard-working. The rooms are like gorgeous, clean condos. The resort is quiet, relaxing with only 3 restaurants that serve amazing food. There are no kids, no casinos, no discos, just pure relaxation! The food is excellent. The alcoholic drinks are also amazing. I cannot wait to go back! I honestly felt like we were living in luxury and I have never been more relaxed.
Stayed 8 nights in Aug 2025

10/10 Excellent

john

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place in Isla
Stayed 7 nights in Aug 2025

10/10 Excellent

James

Stayed 4 nights in Sep 2025

10/10 Excellent

Jessica Walters

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have visited Isla Mujeres a number of times and heard a lot about this hotel. It is very quiet. Nice facility that is well maintained and very clean. We did choose the breakfast option as part of our booking. I have never been to a place with so much choice for breakfast. This hotel is located on the busy north end of the island so if you rent a golf cart, it is difficult to find parking. We would definitely stay again.
Stayed 4 nights in Aug 2025