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Novotel Birmingham Centre

Property class: 4

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Photo gallery for Novotel Birmingham Centre

A hotel lobby with a polished black floor, a reception desk, and a large glass display of wine glasses.
A buffet table with various dishes, including a dessert section, in a modern dining area with a view of the outdoors.
A coffee station with a Nespresso machine, a gold planter with green plants, a framed sign, and black cups on a shelf.
A hotel room with a large bed, bedside table, and a small desk with a lamp.
The exterior of a hotel with a prominent 'Novotel' sign, a set of stairs leading to the entrance, and a brick facade.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Gym

Explore the area

View in a map
70 Broad Street, Birmingham, England, B1 2HT
  • Place, Broad Street
    ‪1 min walk‬
  • Place, International Convention Centre
    ‪4 min walk‬
  • Place, Utilita Arena Birmingham
    ‪5 min walk‬
  • Airport, Birmingham (BHX)
    ‪34 min drive‬

Room options

View all photos for Superior Room, 1 Queen Bed with Sofa bed

A hotel room with two beds, a desk, a chair, a lamp, and a window with curtains.

Superior Room, 1 Queen Bed with Sofa bed

10.0 out of 10
Exceptional
(4 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Double Bed

A hotel room with a bed, a sofa, a desk, a chair, and a television.

Standard Room, 1 Double Bed

8.0 out of 10
Very good
(45 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Executive Room, 1 Queen Bed with Sofa bed

A modern bathroom with a glass-enclosed shower, a white bathtub, and a large mirror above a white sink.

Executive Room, 1 Queen Bed with Sofa bed

7.0 out of 10
Good
(2 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

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About this property

Novotel Birmingham Centre

Along with a restaurant, this smoke-free hotel has a fitness centre and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a 24-hour business centre and a conference centre are on-site. Housekeeping is available on request.
Novotel Birmingham Centre offers 148 accommodations with minibars and laptop-compatible safes. This accommodation has separate sitting areas and includes desk chairs and dining tables. 25-inch LCD televisions come with satellite channels. Bathrooms include complimentary toiletries and hairdryers.

This Birmingham hotel provides complimentary wireless Internet access. Business-friendly amenities include offices, desks and telephones. Additionally, rooms include an iron/ironing board and a ceiling fan. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

Children aged under 16 years old are not allowed in the fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Novotel Birmingham Centre. During your stay, you're just a quick walk from Utilita Arena Birmingham. You'll find features such as free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a front desk safe, a 24-hour business centre and 9 meeting rooms
  • On-site recreation includes a gym
  • Steps from Broad Street and Brindleyplace
  • Cats and dogs welcome for a fee
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre and 9 meeting rooms are available.

WiFi is free in public spaces. Event space at this hotel measures 2616 square feet (243 square metres) and includes a conference centre. A fitness centre, an arcade/games room, and multilingual staff are also featured at the business-friendly Novotel Birmingham Centre. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Birmingham hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 6:30 AM to 10:30 AM.
Elements – This restaurant serves breakfast, lunch and dinner. A children's menu is available. Open daily.
Late-night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (GBP 18 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 6:30 AM to 10:30 AM on weekends; GBP 18 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Elements

Things to do

  • Arcade/game room
  • Gym

Family friendly

  • Arcade/game room
  • Dining table
  • In-room cot
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 9 meeting rooms
  • Conference centre (2,616 square foot of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Bathroom emergency pull cord
  • Grab bar in bathtub
  • Grab bar in shower
  • Hand-held showerhead
  • Handrails in hallways
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% organic food
  • Banquet hall
  • Built in 1991
  • Comprehensive food waste policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally sourced food prioritised
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Some profits reinvested in community and sustainability
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 25-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Dining table
  • Minibar

More

  • Bulk dispensers for toiletries
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches used
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Office
  • Phone
  • Portable fan
  • Recycling
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 20
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 20
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 20 per pet, per day
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 18 per person
  • Covered self-parking fee: GBP 18.00 per day
  • Pet fee: GBP 20 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: GBP 20 (subject to availability)
  • Late check-out fee: GBP 20 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Novotel Birmingham Centre
Novotel Hotel Birmingham Centre
Novotel Birmingham Centre Hotel
Birmingham Novotel
Novotel Birmingham Centre Hotel Birmingham
Novotel Birmingham Birmingham
Novotel Birmingham Centre Hotel
Novotel Birmingham Centre Birmingham
Novotel Birmingham Centre Hotel Birmingham

Novotel Birmingham Centre Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 419 out of 1012 reviews
Rating 8 - Good. 356 out of 1012 reviews
Rating 6 - Okay. 134 out of 1012 reviews
Rating 4 - Poor. 53 out of 1012 reviews
Rating 2 - Terrible. 50 out of 1012 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Bianka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, the staff were very friendly, and the breakfast and the restaurant food were excellent.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay recently , excellent, secure on site car park , friendly staff and an excellent breakfast - what’s not to like.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Carrie Haswell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super hotel and staff so helpful and friendly. Stayed with our kids and dog and will definitely use this hotel when back in Birmingham!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were extremely helpful, the hotel was immaculate, amenities in the room incredible. We went for dinner and the food was delicious, very good price wise.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

alison

Liked: Cleanliness, staff & service, property conditions & facilities
A great stay, breakfast was really good and the location was perfect for the concert at the Arena as only a 5 min walk.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to stay after a concert at the Utilita. Literally just 5-10 minute walk with some lovely restaurants nearby.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room Very nice staff
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

YVETTE

Liked: Cleanliness, staff & service, amenities
Fantastic staff, a clean and inviting room, and excellent breakfast.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in a good position.Very nice, welcoming,helpful staff.Very nice room.Breakfast was great.Really enjoyed our stay and highly recommend
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the checkin to the person in charge of the dining room, my 7 day stay was excellent. The staff were lovely, particularly the recovering social worker in the dining room. Loved how you all made this an enjoyable, restful stay.
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Bharath Kumar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was really good and the staff were so friendly. The bathroom doors near the reception were not closing properly. Overall, the room was clean and room service excellent. I loved ❤️ the hotel soo much. I loved the breakfast it was amazing 👏
Stayed 1 night in May 2026
Verified review

10/10 Excellent

sam

Liked: Cleanliness, staff & service, amenities
Room was nice and the staff fantastic.
Stayed 3 nights in Jan 2026
Verified review

8/10 Good

Craig

Liked: Cleanliness, staff & service, amenities
Really nice staff & good located hotel
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities
Spotlessly clean and comfortable Great location Delicious breakfast Great staff
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room good clean facilities everything in good working order first time using this hotel used for my daughters first concert
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Leetae

Liked: Cleanliness, amenities, property conditions & facilities
Nice rooms, better restaurant and even better staff!!!!
Stayed 2 nights in Oct 2025
Verified review

4/10 Poor

Ashminder

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Probably the worst Novotel I’ve ever stayed in. Rooms are in real need of renovation. Good central location.
Stayed 1 night in May 2026
Verified review

8/10 Good

Alison

Liked: Cleanliness, staff & service, property conditions & facilities
Great location for Utilita. Room a bit dated but very clean. Was on 5th floor but could hear traffic noises. Staff all lovely. Breakfast great.
Stayed 1 night in May 2026
Verified review

8/10 Good

Firas

Liked: Cleanliness, staff & service, amenities
Location, few minutes from the ICC, welcoming staff and very helpful.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities
Very nice staff particularly at check in
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Rachael

Liked: Cleanliness, staff & service, amenities
Had a lovely night stay staff was very polite & helpful
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Deepankar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, but slightly older, room. Odd toilet layout. However was spacious. Nice bed. Good desk for working. Comfortable stay.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

June

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff, we phoned the day before to ask for two rooms interconnecting and were pleased when we arrived there was a note on our booking and were allocated the requested rooms. Very clean and comfortable. Restaurants, Sainsbury’s, Tesco Express on doorstep plus Cinema 5 minute walk. Sea Life, Legoland 10 minute walk. Nice area and peaceful. Would recommend and would stay again.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Mohammed

Liked: Cleanliness, staff & service, amenities
Parking entrance awkward very tight. Friendly staff
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Sarah

Liked: Cleanliness, staff & service
Clean rooms
Stayed 1 night in Apr 2026