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The Shankly Hotel

4.0 star property

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Property entrance
Exclusive Room | Premium bedding, in-room safe, desk, iron/ironing board
Exclusive Room | Premium bedding, in-room safe, desk, iron/ironing board
Exclusive Room | Premium bedding, in-room safe, desk, iron/ironing board
Deluxe Room | Premium bedding, in-room safe, desk, iron/ironing board

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking available
  • Bar
  • Air conditioning
  • Housekeeping

Explore the area

View in a map
Millenium House, 60 Victoria Street, Liverpool, England, L1 6JD
  • Place, Liverpool ONE
    ‪4 min walk‬
  • Place, Cavern Club
    ‪4 min walk‬
  • Place, Liverpool Empire Theatre
    ‪6 min walk‬
  • Airport, Liverpool (LPL-John Lennon)
    ‪24 min drive‬

Room options

View all photos for Luxury Double Room (Sleeps 2)

Luxury Double Room (Sleeps 2) | Premium bedding, in-room safe, desk, iron/ironing board

Luxury Double Room (Sleeps 2)

7.8 out of 10
Good
(16 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Luxury Room (Sleeps 4)

Luxury Room (Sleeps 4) | Premium bedding, in-room safe, desk, iron/ironing board

Luxury Room (Sleeps 4)

8.8 out of 10
Excellent
(20 reviews)
  • 19 sq m
  • Sleeps 4
  • 2 Double Beds OR 4 Single Beds

View all photos for Luxury Room (Sleeps 5)

Luxury Room (Sleeps 5) | Premium bedding, in-room safe, desk, iron/ironing board

Luxury Room (Sleeps 5)

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Single Sofa Bed

View all photos for Luxury Room (Sleeps 6)

Luxury Room (Sleeps 6) | Premium bedding, in-room safe, desk, iron/ironing board

Luxury Room (Sleeps 6)

8.8 out of 10
Excellent
(3 reviews)
  • 38 sq m
  • Sleeps 6
  • 2 Double Beds and 2 Single Sofa Beds

View all photos for Luxury Room (Sleeps 8)

Luxury Room (Sleeps 8) | Premium bedding, in-room safe, desk, iron/ironing board

Luxury Room (Sleeps 8)

  • 33 sq m
  • Sleeps 8
  • 3 Double Beds and 2 Large Single Sofa Beds

View all photos for Luxury Studio (Sleeps 4)

Premium bedding, in-room safe, desk, iron/ironing board

Luxury Studio (Sleeps 4)

9.4 out of 10
Exceptional
(3 reviews)
  • 39 sq m
  • Sleeps 4
  • 2 Double Beds OR 4 Single Beds

View all photos for Luxury Studio (Sleeps 5)

Luxury Studio (Sleeps 5) | Premium bedding, in-room safe, desk, iron/ironing board

Luxury Studio (Sleeps 5)

7.0 out of 10
Good
(4 reviews)
  • 40 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Single Sofa Bed

View all photos for Luxury Room, Accessible (Sleeps 4)

Luxury Room, Accessible (Sleeps 4) | Premium bedding, in-room safe, desk, iron/ironing board

Luxury Room, Accessible (Sleeps 4)

8.0 out of 10
Very good
(5 reviews)
  • 19 sq m
  • Sleeps 4
  • 2 Double Beds OR 4 Single Beds

View all photos for Luxury Room, Accessible (Sleeps 3)

Premium bedding, in-room safe, desk, iron/ironing board

Luxury Room, Accessible (Sleeps 3)

7.6 out of 10
Good
(4 reviews)
  • 19 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Luxury Room

Luxury Room | Premium bedding, in-room safe, desk, iron/ironing board

Luxury Room

  • Sleeps 7
  • 3 Double Beds and 1 Single Sofa Bed

View all photos for Luxury Room

Premium bedding, in-room safe, desk, iron/ironing board

Luxury Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 9
  • 4 Double Beds and 1 Single Sofa Bed

View all photos for Presidential Room

Presidential Room | Premium bedding, in-room safe, desk, iron/ironing board

Presidential Room

  • Sleeps 7
  • 3 Double Beds and 1 Single Sofa Bed

View all photos for Deluxe Double Room (Sleeps 2)

Premium bedding, in-room safe, desk, iron/ironing board

Deluxe Double Room (Sleeps 2)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room (Sleeps 4)

Deluxe Room (Sleeps 4) | Premium bedding, in-room safe, desk, iron/ironing board

Deluxe Room (Sleeps 4)

8.0 out of 10
Very good
(8 reviews)
  • Sleeps 4
  • 2 Double Beds OR 4 Single Beds

View all photos for Deluxe Room

Premium bedding, in-room safe, desk, iron/ironing board

Deluxe Room

7.4 out of 10
Good
(3 reviews)
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Deluxe Room

Deluxe Room | Premium bedding, in-room safe, desk, iron/ironing board

Deluxe Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 5
  • 2 Double Beds and 1 Single Sofa Bed

View all photos for Deluxe Room

Deluxe Room | Premium bedding, in-room safe, desk, iron/ironing board

Deluxe Room

7.6 out of 10
Good
(4 reviews)
  • Sleeps 6
  • 3 Double Beds

View all photos for Deluxe Room

Deluxe Room | Premium bedding, in-room safe, desk, iron/ironing board

Deluxe Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 7
  • 3 Double Beds and 1 Single Sofa Bed

View all photos for Deluxe Room

Deluxe Room | Premium bedding, in-room safe, desk, iron/ironing board

Deluxe Room

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 8
  • 4 Double Beds

View all photos for Deluxe Room

Deluxe Room | Premium bedding, in-room safe, desk, iron/ironing board

Deluxe Room

  • Sleeps 9
  • 4 Double Beds and 1 Single Sofa Bed

View all photos for Exclusive Room

Exclusive Room | Premium bedding, in-room safe, desk, iron/ironing board

Exclusive Room

  • Sleeps 14
  • 3 Double Bunk Beds and 1 Double Bed

View all photos for Exclusive Room

Exclusive Room | Premium bedding, in-room safe, desk, iron/ironing board

Exclusive Room

  • Sleeps 24
  • 12 Double Beds

View all photos for Apartment

Apartment | Living area | 40-inch Smart TV with digital channels, TV

Apartment

  • 2 bedrooms
  • City view
  • Sleeps 6
  • 1 Double Bed, 2 Single Beds and 2 Single Sofa Beds

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About this property

The Shankly Hotel

Hotel with a rooftop terrace, 6-minute walk to Liverpool ONE
Along with a restaurant, this smoke-free hotel has a bar/lounge and a rooftop terrace. WiFi in public areas is free. Other amenities include self parking, conference space and concierge services.
The Shankly Hotel offers 57 air-conditioned accommodations with a safe and coffee/tea makers. Beds feature premium bedding. 40-inch Smart televisions come with digital channels.

Bathrooms include complimentary toiletries and hairdryers. This Liverpool hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the comfortable beds at The Shankly Hotel. During your stay, you're just a quick walk from Liverpool ONE. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • English breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Guests really like the accommodation for the cleanliness, spaciousness and comfy beds
  • Within a 15-minute walk of Liverpool ONE and Royal Albert Dock
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 5813 square feet (540 square metres) and includes conference space. A rooftop terrace, tour/ticket assistance, and concierge services are also featured at The Shankly Hotel. For a fee, parking is available.

This 4-star Liverpool hotel is smoke free.

For a fee, guests can enjoy English breakfast on weekdays from 7:00 AM to 9:30 AM and at the weekend from 8:00 AM to 11:00 AM.
The Bastion – This restaurant serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (GBP 15 per night)

Food and drink

  • English breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 17.50 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Bastion

Things to do

  • Concerts/live shows

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 5,813 square feet of conference space

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Double-glazed windows
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 40-inch smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 50 per person, per stay
  • A tax is imposed by the city: GBP 2.40 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 17.50 per person
  • Covered self-parking fee: GBP 15 per night
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Shankly Hotel Liverpool
Shankly Hotel
Shankly Liverpool
The Shankly Hotel Hotel
The Shankly Hotel Liverpool
The Shankly Hotel Hotel Liverpool

The Shankly Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 487 out of 1001 reviews
Rating 8 - Good. 234 out of 1001 reviews
Rating 6 - Okay. 143 out of 1001 reviews
Rating 4 - Poor. 63 out of 1001 reviews
Rating 2 - Terrible. 74 out of 1001 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

ross

Stayed 1 night in Aug 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, clean, spacious good rooms, lovely staff
Stayed 1 night in Aug 2025

8/10 Good

Arlene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely staff

All staff really helpful, professional & welcoming. Beds so comfortable & everything spotless. Would help to have phone in room for reception in case of need (in our case, very vocal disturbance which went on for quite a while).
Stayed 2 nights in Aug 2025

8/10 Good

Liam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Theresa

Travelled with family
Liked: Staff & service
Disliked: Amenities
Great place
Stayed 2 nights in Jul 2025

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful hotel

Amazing service, Rooms are fabulous as the pictures. Its great hotel smells good too. Breakfast was lovely definitely recommend a visit.
Stayed 1 night in Aug 2025

10/10 Excellent

Luke

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

michelle

Disliked: Staff & service, property conditions & facilities, room comfort

Disappointed

Heard such good things about the quirky rooms but the rooms are tired and dated hallway carpets are stained the water pressure is awful the shower stops running if you flush the toilet the wallpaper is peeling and the aircon does not work our wardrobe smelt like someone had vomited inside it couldn’t hang our clothes up. There was a portable aircon unit provided with 3 wheels that also did not work! The lobby looks good but again lots of damage when you look closely desperately needs an update not worth what we paid we may as well of stayed at the Premier Inn, when we checked out we were not asked about our stay but we definitely would not return here!
Stayed 1 night in Aug 2025

10/10 Excellent

Mrs M

Liked: Cleanliness, staff & service
June from house keeping just made our stay extra special last lovely lady!!
Stayed 2 nights in Aug 2025

10/10 Excellent

Sarah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Funky decorations Liverpool history Great staff
Stayed 1 night in Aug 2025

8/10 Good

Julia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very unique property, central to all our requirements, station etc, excellent staff and the cleanliness and responsiveness of the operations team was excellent. Breakfast plentiful but could do with extra care over the presentation and temperature. Thoroughly enjoyed our experience in a deluxe room.
Stayed 2 nights in Aug 2025

10/10 Excellent

Simon

Stayed 1 night in Aug 2025

10/10 Excellent

Maxcine

Travelled with group
Liked: Staff & service, room comfort

Birthday stay

Room was lovely and bright ,needs a bit of updating regarding flooring and some of the wallpaper . Bed was really comfy and looked clean slept well, considering it’s used for stag and Hen stay was quite . Breakfast was really nice thank you for really pork sausages and the staff really friendly .
Stayed 1 night in Aug 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Marie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived early and were told we could have a free upgrade. Our room, which was booked for 4, actually had 8 comfortable beds and was very spacious. The room had beautiful decor and we entered the bathroom which had 2 showers and a bath which was almost like a small swimming pool. Amazing! On the way out the staff suggested places we could go and were very friendly making us love Liverpool all the more. Thank you Shankleys for a great stay!
Stayed 1 night in Jul 2025

8/10 Good

Paula

Travelled with group
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
We had a lovely stay staff we’re really welcoming and helpful. Room in need of touch of updating. Shower had no curtain or door not an ideal situation as floor got very wet with 3 girls sharing. Was here at Christmas thought the decor was for Christmas but baubles still up in July. Overall nice stay would stay again.
Stayed 2 nights in Jul 2025

6/10 Okay

David

Stayed 1 night in Jul 2025

8/10 Good

Ryan

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Ashley

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Toni

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location

Ideally located hotel to explore Liverpool - themed party rooms but it meant we were all able to share the same room. Great affordable hotel. Lovely staff too.
Stayed 2 nights in Jul 2025

8/10 Good

Linda

Travelled with group
Liked: Staff & service
Good location
Stayed 2 nights in Jul 2025

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jul 2025

2/10 Terrible

John

Service with no smile

This is the second time I’ve completed this survey, please sort it out. Upon arrival, I was informed at reception that my booking hadn’t been paid for, and I was charged again on the spot. This wiped out my budget before I even had a chance to enjoy my trip. I explained that I had already paid and asked to speak with the manager. Although the manager did eventually refund the payment, the money had already left my account, which caused unnecessary stress and inconvenience. The customer service was unacceptable. On top of that, the room was dated and looked nothing like the images online. I will not be staying here again, and I won’t be using Hotels.com in the future.
Stayed 2 nights in Jul 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Great value
Stayed 1 night in May 2025

10/10 Excellent

Sharon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

40th birthday stay

Lovely hotel we had a fantastic time there ,the staff were very friendly
Stayed 1 night in Jul 2025