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Best Western Chiswick Palace & Suites

3.0 star property

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Exterior
Restaurant
Garden
Standard Studio, Multiple Beds, Non Smoking, Kitchenette | 1 bedroom, in-room safe, desk, laptop workspace

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Air conditioning
  • Bar
  • 24/7 front desk
  • Housekeeping
  • Parking available

Explore the area

View in a map
71-73 Chiswick High Road, London, England, W4 2LS
  • Eventim Apollo
    ‪3 min drive‬
  • Kensington High Street
    ‪6 min drive‬
  • Westfield London Shopping Centre
    ‪7 min drive‬
  • London (LHR-Heathrow)
    ‪19 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Kitchen (Full Kitchen)

Standard Room, 1 King Bed, Non Smoking, Kitchen (Full Kitchen) | 1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Kitchen (Full Kitchen)

  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking | 1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed, Non Smoking

9.0 out of 10
Wonderful
(30 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Single Bed, Non Smoking

Standard Room, 1 Single Bed, Non Smoking | 1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 Single Bed, Non Smoking

9.0 out of 10
Wonderful
(21 reviews)
  • 14 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | 1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking | 1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 2 Single Beds, Non Smoking

8.2 out of 10
Very good
(11 reviews)
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, Multiple Beds, Non Smoking

Standard Room, Multiple Beds, Non Smoking | 1 bedroom, in-room safe, desk, laptop workspace

Standard Room, Multiple Beds, Non Smoking

8.8 out of 10
Excellent
(9 reviews)
  • 27 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Studio, Multiple Beds, Non Smoking, Kitchenette

Standard Studio, Multiple Beds, Non Smoking, Kitchenette | 1 bedroom, in-room safe, desk, laptop workspace

Standard Studio, Multiple Beds, Non Smoking, Kitchenette

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 King Beds

View all photos for Standard Room, Multiple Beds, Non Smoking

Standard Room, Multiple Beds, Non Smoking | 1 bedroom, in-room safe, desk, laptop workspace

Standard Room, Multiple Beds, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Standard Studio, Multiple Beds, Non Smoking, Kitchenette

1 bedroom, in-room safe, desk, laptop workspace

Standard Studio, Multiple Beds, Non Smoking, Kitchenette

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

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About this property

Best Western Chiswick Palace & Suites

Victorian hotel with 24-hour front desk and bar/lounge
Along with a bar/lounge, this smoke-free hotel has self parking and a meeting room. WiFi in public areas is free. Additionally, dry cleaning, a 24-hour front desk and a computer station are on-site.
Best Western Chiswick Palace & Suites offers 110 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower, complimentary toiletries and hairdryers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Best Western Chiswick Palace & Suites. During your stay, you'll be within walking distance of Thames River. You'll find features such as free WiFi in public areas, plus a bar and breakfast (surcharge).
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Just a 2-minute drive from Thames River and 6 minutes from Kensington High Street
As a guest of Best Western Chiswick Palace & Suites, you'll find a terrace, a vending machine, and tour/ticket assistance. A computer station is on site and WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. Best Western Chiswick Palace & Suites also features a garden, a picnic area, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star London hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 7:30 AM to 10:30 AM.

Languages

Arabic, English, Hindi, Italian, Polish, Portuguese, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Uncovered parking on site (GBP 12 per night)
  • Limited on-site parking

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 13.95 per person
  • A bar/lounge

Things to do

  • TV in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Well-lit path to entrance

More

  • Reception hall
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 4:00 AM
Early check-in subject to availability
Early check-in fee: GBP 25
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 13.95 per person
  • Uncovered self-parking fee: GBP 12 per night
  • Early check-in fee: GBP 25 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.

Property is also known as

Best Western Chiswick
Best Western Chiswick Palace
Best Western Chiswick Palace Hotel
Best Western Chiswick Palace Hotel London
Best Western Chiswick Palace London
Chiswick Best Western
Chiswick Palace
Chiswick Palace Best Western
BEST WESTERN Chiswick Palace & Suites London, England
Best Western Chiswick Palace And Suites
Chiswick Hotel London
Best Chiswick & Suites London
Best Western Chiswick Palace & Suites Hotel
Best Western Chiswick Palace & Suites London
Best Western Chiswick Palace & Suites Hotel London

Best Western Chiswick Palace & Suites Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 501 out of 1000 reviews
Rating 8 - Good. 346 out of 1000 reviews
Rating 6 - Okay. 100 out of 1000 reviews
Rating 4 - Poor. 35 out of 1000 reviews
Rating 2 - Terrible. 18 out of 1000 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

hassan zarezadeh

Business traveller, Travelled with group
Liked: Cleanliness
Disliked: Amenities
The price is too high, considering the hotel is old and small.
Stayed 4 nights in Apr 2025

10/10 Excellent

Raymond

Liked: Cleanliness, amenities, property conditions & facilities
Lovely staff, we'll placed property,I am a regular
Stayed 1 night in May 2025

10/10 Excellent

Adam

Stayed 1 night in Apr 2025

10/10 Excellent

Samantha

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I received a lovely warm and friendly welcome when I checked in. The room was clean and pleasantly decorated. The bathroom was spacious and the shower had good water pressure. Tge hotel was conveniently located tgat I could walk to my destination.
Stayed 1 night in May 2025

6/10 Okay

Craig

Liked: Cleanliness, staff & service

Noisy Air Conditioning

Hotel was ok, would describe as budget, car park isn’t massive but we parked ok with a £12 charge. Room long and narrow tv only received a few channels and couldn’t have window open as would allow access from other rooms. Air conditioning was noisy all night like an energetic water feature .
Stayed 1 night in May 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bestwest

Although early for check in reception found a room which was ready
Stayed 1 night in May 2025

10/10 Excellent

Kirsty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were very big and both ours had aircon plus a microwave and fridge in. Beds were comfortable but in one room our son had an issue with the bed being on wheels and no way to put any 'brakes' on so it kept moving every time he did so he didn't sleep that well. Don’t know what it is about hotel bathrooms in that they always have some mould or the shower is missing chrome from its fittings etc. There was also quite a strong smell of urine coming from the toilet area in our room. Breakfast was excellent. Large range of continental and cooked breakfast items to choose from and no rush for you to have you have finished either. Hotel is only a 10min walk from the tube so very easy to get into London and because it isn't central London, you don’t pay the huge central London prices. Few little niggles but overall we had a really good stay. Would go again.
Stayed 1 night in May 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Close to several tube stations, there are some decent restaurants nearby, generally clean & good service.
Stayed 1 night in May 2025

8/10 Good

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

4/10 Poor

Sandra

Travelled with group
Disliked: Staff & service

Awful - conned out of money x 2

They refused to believe I had already paid via hotels.com late on a Friday night for two tired ladies despite showing them my email etc from hotels.com showing I had. They made me pay again there and then before they’d let us in the room. In the morning I asked for a refund after showing both payment details but apparently the manager was off and only they could deal wit it and said they’d contact me. I left my email address. Nothing. No refund. It’s now been weeks. I’ll be taking it further.
Stayed 1 night in Mar 2025

6/10 Okay

Nina

Stayed 1 night in Apr 2025

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cheers to the Chiswick P

Great place to stay for exploring the area or for a special event. Clean, comfortable and reasonably priced.
Stayed 2 nights in Apr 2025

10/10 Excellent

Wyn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Londons best

Can’t fault this hotel for anything! The staff, location and everything about it should be highlighted ! Diolch / thank you everyone Wyn Williams
Stayed 1 night in Apr 2025

8/10 Good

Lindsey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Anshul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Alana

Business traveller
Liked: Cleanliness, staff & service, amenities
Nice small hotel and great staff. Room was super tiny and very uncomfortable bed/mattress.
Stayed 3 nights in Apr 2025

8/10 Good

Dr Najeeb

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
clean spacious room and wonderful service via James
Stayed 1 night in Apr 2025

10/10 Excellent

Brian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Its excellent to stay in fabulous rooms and staff Walking distance from underground station and situated in the main street with local bars and shops
Stayed 2 nights in Apr 2025

4/10 Poor

Latonia

Stayed 2 nights in Mar 2025

4/10 Poor

Raymond Paul

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort

Bad Experience.

Didn’t realise that hotels still had rooms so small, not a tall person but shower did not go over my head !! Room was claustrophobic, I know I booked a single but didn’t expect that, noise from traffic bad.
Stayed 2 nights in Apr 2025

6/10 Okay

Carissa

Stayed 2 nights in Apr 2025

10/10 Excellent

Coleen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfortable and good location
Stayed 1 night in Apr 2025

10/10 Excellent

Amit, Fremont

Stayed 1 night in Apr 2025

10/10 Excellent

Elia

Liked: Cleanliness, staff & service, property conditions & facilities
Honestly it's mainly about the staff who are very courteous and helpful
Stayed 8 nights in Mar 2025

8/10 Good

Claire

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025