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The Crown London

4.0 star property

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Photo gallery for The Crown London

Lobby sitting area
Exterior
2 bars/lounges, gastropub, pub
Front of property
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Room service
  • Breakfast available
  • 24/7 front desk
  • Bar
  • Air conditioning
  • Parking available

Explore the area

View in a map
142-152 Cricklewood Broadway, London, England, NW2 3ED
  • Place, Wembley Stadium
    ‪9 min drive‬
  • Place, Oxford Street
    ‪14 min drive‬
  • Place, Piccadilly Circus
    ‪16 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪32 min drive‬

Room options

View all photos for Deluxe Two Double Room

1 bedroom, pillow-top beds, in-room safe, desk

Deluxe Two Double Room

  • Sleeps 4

View all photos for King Suite

1 bedroom, pillow-top beds, in-room safe, desk

King Suite

  • Sleeps 2

View all photos for Executive Room, 1 Double Bed, Non Smoking

Executive Room, 1 Double Bed, Non Smoking | 1 bedroom, pillow-top beds, in-room safe, desk

Executive Room, 1 Double Bed, Non Smoking

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, Multiple Beds, Non Smoking

1 bedroom, pillow-top beds, in-room safe, desk

Family Room, Multiple Beds, Non Smoking

7.6 out of 10
Good
(4 reviews)
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Family Room, 2 Double Beds, Non Smoking

1 bedroom, pillow-top beds, in-room safe, desk

Family Room, 2 Double Beds, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking

1 bedroom, pillow-top beds, in-room safe, desk

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

1 bedroom, pillow-top beds, in-room safe, desk

Standard Room, 2 Single Beds, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Double Bed, Accessible, Non Smoking (Walk-in Shower)

1 bedroom, pillow-top beds, in-room safe, desk

Standard Room, 1 Double Bed, Accessible, Non Smoking (Walk-in Shower)

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

1 bedroom, pillow-top beds, in-room safe, desk

Standard Room, 1 Double Bed, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room 1 Double bed

1 bedroom, pillow-top beds, in-room safe, desk

Deluxe Double Room 1 Double bed

  • Sleeps 2

View all photos for Executive Double Room 1 Queen bed

1 bedroom, pillow-top beds, in-room safe, desk

Executive Double Room 1 Queen bed

  • Sleeps 2

View all photos for Family Deluxe Room

1 bedroom, pillow-top beds, in-room safe, desk

Family Deluxe Room

  • Sleeps 4

View all photos for Single Bed in 4 Bed Dormitory Room Females( Sharing Bathroom)

1 bedroom, pillow-top beds, in-room safe, desk

Single Bed in 4 Bed Dormitory Room Females( Sharing Bathroom)

  • Sleeps 1

View all photos for Deluxe Triple Room

1 bedroom, pillow-top beds, in-room safe, desk

Deluxe Triple Room

  • Sleeps 3

View all photos for Standard Family Room With Two Double Beds

1 bedroom, pillow-top beds, in-room safe, desk

Standard Family Room With Two Double Beds

  • Sleeps 2

View all photos for Standard Family Room With One Double Bed And One Single Bed

1 bedroom, pillow-top beds, in-room safe, desk

Standard Family Room With One Double Bed And One Single Bed

  • Sleeps 3

View all photos for Standard Double Room

1 bedroom, pillow-top beds, in-room safe, desk

Standard Double Room

  • Sleeps 2

Double Room With Walk-In Shower - Disability Access

  • Sleeps 2

Standard Room, 2 Single Beds, Non Smoking

  • Sleeps 2

View all photos for Deluxe Room with Double and Single Bed

1 bedroom, pillow-top beds, in-room safe, desk

Deluxe Room with Double and Single Bed

  • Sleeps 3

View all photos for Junior Suite

1 bedroom, pillow-top beds, in-room safe, desk

Junior Suite

  • Sleeps 2

View all photos for Executive Family Room

1 bedroom, pillow-top beds, in-room safe, desk

Executive Family Room

  • Sleeps 3

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About this property

The Crown London

Hotel connected to a railway/underground station in London with bars
This smoke-free hotel features a restaurant, 2 bars/lounges and a snack bar/deli. WiFi in public areas is free. Other amenities include a coffee shop/cafe, coffee/tea in a common area and 24-hour room service. Housekeeping is available on request.
The Crown London offers 152 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. This accommodation offers separate sitting areas. Beds feature pillowtop mattresses. 26-inch flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This London hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at The Crown London. During your stay, you'll be connected to a railway/underground station and within walking distance of Hampstead Heath. Features include free WiFi in public areas, plus 2 bars and a restaurant.
  • Free WiFi
  • Enjoy Pan-Asian cuisine while dining at PanAsia Restaurant
  • English breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include tour or ticket assistance, luggage storage and wedding services
  • Just a 5-minute drive from Brent Cross Shopping Centre and 9 minutes from Madame Tussauds Wax Museum
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. A business centre, 6 meeting rooms, and coworking spaces are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 4402 square feet (409 square metres) and includes conference space. The business-friendly The Crown London also features tour/ticket assistance, coffee/tea in common area, and 24-hour room service. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star London hotel is smoke free.

For a fee, guests can enjoy English breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 7:00 AM to 10:30 AM.
PanAsia Restaurant – This restaurant specialises in Pan-Asian cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. Reservations are required.
The Lounge Dining Area – This gastropub specialises in British cuisine and serves lunch and dinner. Open daily.
The Crown Pub – This pub specialises in British cuisine and serves brunch, lunch and dinner. Guests can enjoy al fresco dining (weather permitting). Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (GBP 19.95 per night; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • English breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 14.95 for adults and GBP 12.50 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • PanAsia Restaurant
  • The Crown Pub
  • The Lounge Dining Area

Things to do

  • Bicycle storage
  • Piano

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4,402 square feet of conference space
  • 6 meeting rooms
  • Business centre
  • Computer station
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2003
  • Eco-friendly cleaning products used
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 26-inch flat-screen TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 3:00 AM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 14.95 for adults and from GBP 12.5 for children
  • Self-parking fee: GBP 19.95 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
This property uses eco-friendly cleaning products
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Crown Hotel Moran
Crown Moran
Crown Moran Hotel
Crown Moran Hotel London
Crown Moran London
Hotel Crown Moran
Moran Crown
Moran Crown Hotel
Crown Moran Hotel London, England
Clayton Crown Hotel London
Clayton Crown Hotel
Clayton Crown London
Clayton Crown
Clayton Crown Hotel London, England
The Crown London Hotel
The Crown Hotel London
The Crown London London
Clayton Crown Hotel London
The Crown London Hotel London

Reviews

The Crown London Reviews

7.6

Good

7.8/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness
Rating 10 - Excellent. 362 out of 1017 reviews
Rating 8 - Good. 312 out of 1017 reviews
Rating 6 - Okay. 158 out of 1017 reviews
Rating 4 - Poor. 90 out of 1017 reviews
Rating 2 - Terrible. 95 out of 1017 reviews

Reviews

10/10 Excellent

David

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort

Great place to stay

A pleasure to stay at the Crown Always a good nights sleep, comfortable bed, good shower and the staff are always fantastic
Stayed 1 night in Jul 2025

8/10 Good

Clotilde

Liked: Cleanliness, staff & service
I arrived late and left early. I don´t remember
Stayed 1 night in Jun 2025

10/10 Excellent

Konima

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was beautiful and it’s easy to get to the train station and the bus stops. The staff were very friendly and helpful!
Stayed 5 nights in Jun 2025

10/10 Excellent

Missk

Stayed 1 night in Jun 2025

10/10 Excellent

brian

Stayed 2 nights in Jun 2025

2/10 Terrible

James

Travelled with family
Disliked: Cleanliness, amenities
Lovely building just make sure you dont end up on the lowest floor. Lowest floor for example room 035 is on the same level as the swimming pool. You cant open the curtains or you are at eye level with the swimmers in the pool. Carpets outside the room in corridors are wet and smell due to swimmers feet. Stairs arent clean on any level, most guest use the lift and dont see this. A good point about this hotel is large underground carpark that i was not charged for.
Stayed 1 night in Jun 2025

4/10 Poor

Nayef

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Well, I'll keep it brief: 1- Limited connectivity to central London, it takes an average of an hour to get to most of the popular spots, and it could get more difficult and time-consuming to return back to the hotel at night, due to a further limited number of routes/buses at those hours. 2- The neighbourhood doesn't feel very safe, especially at night. 3- Breakfast was a total disappointment, and waste of money, very few options were available and were poorly cooked/seasoned. 4- The room was very noisy during the morning hours, due to housekeeping opening and closing (well, slamming) the hallway doors with their carts, a complaint was raised to the reception desk but nothing changed. 5- The bathtub is very narrow, and makes you susceptible to falling off (actually there is a warning sticker on the wall highlighting that fact in a subtle way). Moreover, the heating system has issues were the water is cold for a minute and then gets hot for some time (and then cold again) without having to turn the knob (very high-tech stuff I tell you). So the only reason why I stayed in the hotel was that because the payment was non-refundable. Definitely not recommended.
Stayed 11 nights in Jun 2025

10/10 Excellent

David

Business traveller
Dont let looks decieve a very modern hotel behind the facade
Stayed 1 night in Jun 2025

2/10 Terrible

Todd

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst hotel of my entire life

This is the grossest hotel with the worst service of any hotel I've ever stayed in. DO NOT BOOK THIS HOTEL! We got moved to three rooms, each with issues but mostly related to bugs and not working equipment. We also had wet bed sheets in a room, and a broken window. This is the worst stay I've ever had, do not, please do not book here. Also the parking is abysmal, do not try to take a large car here
Bugs
More bugs
Extra bugs
Poop smear on the wall
Stayed 5 nights in Jun 2025

10/10 Excellent

isabella

Liked: Cleanliness, staff & service, property conditions & facilities
There was no refrigerator and microwave in the room.which was a big downfall,otherwise it was a good hotel.staff were friendly and helpful.
Stayed 12 nights in Jun 2025

10/10 Excellent

Gemma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel in a great location

Beautiful hotel, lobby is large and open with music playing. Staff are really friendly. Check in was easy and the room was spacious and most importantly cool in the 32 degree heat of this weekend! Hotel is well positioned for our trip to Wembley, both for the tube and bus. We’ll definitely look to book again if we’re at an event in the area.
Stayed 1 night in Jun 2025

10/10 Excellent

Dawn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Jo

Travelled with family
Liked: Cleanliness, staff & service
Pleasantly surprised by our large air-coned room. Perfect stop for a girly trip of 4 to see Dua Lipa at Wembley. Conveniently situated to subway with a brisk 10 minute walk. We had a drink in the pub attached to hotel but didn’t eat as had already booked food near Wembley, all looked good though. McDonalds nearby so that was our breakfast stop as not included in our stay. Our only disappointment was one of the single beds was collapsing so does need repair.
Stayed 1 night in Jun 2025

8/10 Good

Jam

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Jun 2025

8/10 Good

Hollie

Stayed 2 nights in Jun 2025

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable relaxed hotel with good staff - food choices are a bit old fashioned but do-able - I’d stay again but not for long time as area is a bit tatty and transport a bit awkward
Stayed 4 nights in May 2025

10/10 Excellent

Katie

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovelg hotel
Stayed 1 night in Jun 2025

10/10 Excellent

Teresa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We arrived early and staff quickly had a room ready for us, which was great as we needed to get out and about. It smelt really nice and the bathroom was spotless. We all had a great sleep, beds were comfy and the pillows were good to.
Stayed 1 night in Jun 2025

6/10 Okay

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bar doesn’t open till 4.30 in the afternoon and closes at 10 pm so if you are a resident you can only get drinks between these times. Bar staff are rude. Hotel staff are lovely and friendly Rooms are nice and clean Didn’t eat in the restaurant as when we went in it had no one there manning it
Stayed 2 nights in Jun 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

This hotel was really nice, helpful staff and clean room. Was in a good location too, near the train station.
Stayed 2 nights in May 2025

10/10 Excellent

Tascine

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

4/10 Poor

Andrew James

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our rooms walk in shower flooded the entire bathroom no matter where the shower head was pointed. We were then moved to another room after pushing, since we had no place to even wash. Complaint was made at around 9 30pm when we came back for the day, and was told somebody would come to the room. Almost an hour later I had to go and ask again as nobody had arrived. The newly allocated room was below ground and was literally viewing an internal kids swimming pool. Very uncomfortable feeling, as anyone could be put in a room viewing kids in the pool. Not good. All furniture was dated and marked, and room cleaning service was not till late afternoon. Our room had no hand soap in it either, even after the room service. Safe in first room didnt work Lift had broken buttons, so carried cases down stairs to new room Newly allocated room had lock concerns from staff as it was also previously broken No mini fridge Bathroom extractor fan in newly allocated room was broken so steam didnt dissipate fast at all Had to carry pillows into reception when moving to new room as staff thought new room had no pillows. Bit messy All we were offered was 1 compensatory drink each. Absolutely not worthy of a 4 star rating by any means. Only benefits were the close proximity to transport links. I must note that the 2 female staff members who we dealt with the complaints were polite and helpful and we appreciated this given the time of night initially.
Stayed 2 nights in Jun 2025

8/10 Good

George

Travelled with group
Liked: Amenities, property conditions & facilities
Very nice would stay here again
Stayed 1 night in Jun 2025

2/10 Terrible

Hanna

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Mattrass on out bed was tyrned spring side up (like sleeping on the plank) when we discovered the issue and tried to flip it found massive blood stain on the other side. When contactwd a staff been told no more rooms available to swap, no spare mattrasses available, front staff qasnt able to go to our room as he couldnt leave reception and noone to escalate to issue to available until 2 days later. Hotel solution was to give us extra linien to cover the stain..... and free breakfast (we have already paid for at the time of booking). Just to add the less but equally inconvenient points 2 escalators did not work the day we arrived, all 4 didnt work the day after. Coffee machine at the breakfast was out of service - great considering no sleep! and the toilet was dripping water all night through. Please consider carefully the the value for money as definitely not worth £160 a night.
Stayed 1 night in Jun 2025