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Dorsett Shepherds Bush

4.0 star property
VIP Access

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Photo gallery for Dorsett Shepherds Bush

Bar (on property)
Lobby
Front of property – evening/night
Reception
Dorsett Room | 1 bedroom, premium bedding, minibar, in-room safe

Reviews

8.0 out of 10
Very good

Popular amenities

  • Gym
  • Breakfast available
  • Bar
  • 24/7 front desk
  • Pet-friendly

Explore the area

Map
58 Shepherds Bush Green, London, England, W12 8QE
  • Westfield London Shopping Centre
    ‪7 min walk‬
  • Kensington High Street
    ‪20 min walk‬
  • Hyde Park
    ‪7 min drive‬
  • London (LHR-Heathrow)
    ‪24 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Executive Room

Executive Room | 1 bedroom, premium bedding, minibar, in-room safe

Executive Room

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed

7.4 out of 10
Good
(21 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Dorsett Room

Dorsett Room | 1 bedroom, premium bedding, minibar, in-room safe

Dorsett Room

8.4 out of 10
Very good
(102 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite

Studio Suite | 1 bedroom, premium bedding, minibar, in-room safe

Studio Suite

  • 35 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Dorsett Twin Room

1 bedroom, premium bedding, minibar, in-room safe

Dorsett Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Twin Room

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Room

1 bedroom, premium bedding, minibar, in-room safe

Executive Room

  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Room

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room

  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Dorsett Room

1 bedroom, premium bedding, minibar, in-room safe

Dorsett Room

  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Studio Suite

  • Sleeps 3
  • 1 Single Sofa Bed and 1 King Bed

Deluxe King Room

  • Sleeps 2
  • 1 King Bed

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Lobby lounge

The Hoxton Shepherds Bush

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.6 out of 5, Wonderful, (691)
The price is CHF 315
for 1 room
includes taxes & fees
12 Jul - 13 Jul
The Hoxton Shepherds Bush

About this property

Dorsett Shepherds Bush

Eco-certified hotel with 24-hour fitness centre and 24-hour front desk
This smoke-free hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a coffee shop/cafe and concierge services are on-site.
Dorsett Shepherds Bush offers 317 accommodations with MP3 docking stations and minibars. Beds feature premium bedding. 37-inch LCD televisions come with digital channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
The shopping around Dorsett Shepherds Bush gets high marks from our customers. During your stay, you'll be within walking distance of Kensington High Street. Enjoy features like free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi
  • Enjoy local and international cuisine while dining at Restaurant Spice Gallery
  • English breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the location and the clean guestrooms
  • 10 minutes by foot from Westfield London Shopping Centre and a 4-minute drive from Kensington High Street
  • Cats and dogs welcome for a fee
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A 24-hour fitness centre, multilingual staff, and tour/ticket assistance are also featured at the eco-certified Dorsett Shepherds Bush.

This 4-star London hotel is smoke free.

For a fee, guests can enjoy English breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 10:30 AM.
Restaurant Spice Gallery – This restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner.
Jin Bar – This bar serves breakfast and light fare. Open daily.
Cafe – This coffee shop only serves light fare. Open daily.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Arabic, English, French, Romanian, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • English breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 20 for adults and GBP 20 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Cafe
  • Jin Bar
  • Restaurant Spice Gallery

Things to do

  • 24-hour gym

Family friendly

  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 2014
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 37-inch LCD TV with digital channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in.

Access methods

Staffed front desk

Pets

  • Pets: GBP 70 per pet (varies based on length of stay)
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 70.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: GBP 50 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 20 for adults and from GBP 20 for children
  • Pet fee: GBP 70 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 70.0 per day
  • Service fee: 5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and mobile payments; cash is not accepted
Mobile payment options include: Google Pay and Apple Pay
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Dorsett Shepherds Bush
Dorsett Shepherds Bush Hotel
Dorsett Shepherds Bush Hotel London
Dorsett Shepherds Bush London
Shepherds Bush Dorsett
Dorsett Shepherds Bush, London England
Dorsett Shepherds Bush Hotel
Dorsett Shepherds Bush London
Dorsett Shepherds Bush Hotel London

Dorsett Shepherds Bush Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 935 out of 2106 reviews
Rating 8 - Good. 558 out of 2106 reviews
Rating 6 - Okay. 326 out of 2106 reviews
Rating 4 - Poor. 168 out of 2106 reviews
Rating 2 - Terrible. 119 out of 2106 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Jeanette

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Not far from Westfield and three different tube stations. Nice hotel would stay again.
Stayed 1 night in Mar 2025

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Generally very good!
Stayed 3 nights in Mar 2025

6/10 Okay

Joseph

Liked: Cleanliness, staff & service

Disappointed

Room was small , the heater was working all the time , they couldn’t fix it , we got a fan it was working better! Every were in the hotel were buckets of water leaking everywhere! The staff was very helpful, tried to help
Stayed 4 nights in Mar 2025

10/10 Excellent

Lee

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice hotel in a great location

Very nice hotel in a great location. Good breakfast. Tiny room.
Stayed 1 night in Mar 2025

6/10 Okay

Bev

Stayed 1 night in Mar 2025

8/10 Good

James

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

Tyrone

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

A great big disappointment

No room upgrade on arrival despite being a gold Hotels.com member, room was very small and dated. I was placed next to a cleaners cupboard so chatter and a door banging every ten minutes woke me very early in the morning. The room was ridiculously hot and I couldn't make it warmer. Window was sealed so couldn't open that. Toilet seat was in need of retirement, shaver socket didn't work. WiFi was patchy and slow. I rarely leave bad reviews but this place was a big disappointment. One good thing was that it is right next to the O2 Empire and less than ten mins walk from Shepherds Bush tube station. Staff were friendly enough
Stayed 1 night in Mar 2025

2/10 Terrible

L

Disliked: Staff & service
Stayed 2 nights in Nov 2024

8/10 Good

Anatalie

Liked: Cleanliness, staff & service, property conditions & facilities
great experience. left something in hotel room after check out & was able to retrieve it
Stayed 2 nights in Mar 2025

10/10 Excellent

Chukwuemeka

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
room was clean lobby very nice good stay all around
Stayed 1 night in Mar 2025

8/10 Good

Badreldin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Emyr

Stayed 2 nights in Mar 2025

10/10 Excellent

Rosie

Liked: Staff & service
Stayed 2 nights in Mar 2025

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Happy Stay

The hotel is very closed to Westfield shopping centre. There are a lot of restaurants around.
Stayed 1 night in Mar 2025

10/10 Excellent

Alec

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Kath

Stayed 2 nights in Mar 2025

10/10 Excellent

Epiphanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

8/10 Good

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

perfect location for visiting Westfield Shopping Centre. Friendly staff, clean rooms, lovely breakfast. Our room had a noisy extractor/aircon, otherwise excellent stay.
Stayed 1 night in Mar 2025

8/10 Good

GARY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good-will return!
Stayed 1 night in Mar 2025

8/10 Good

Ferron

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

bradley

Stayed 2 nights in Mar 2025

6/10 Okay

Towfiq

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
The room was beautiful and large! Bathroom was clean and nice ! But the heating was terrible! Didn’t work at all in this corner room on 6th floor! This jotel is conveniently located near Westfield mall but no onsite parking available! Its OK as long as the hotel employees can atleast guide the guests how to park in the nearby public or mall parkings ! You don’t have even a short term drop off location in front of the hotel !
Stayed 1 night in Mar 2025

10/10 Excellent

Amy

Stayed 2 nights in Mar 2025

10/10 Excellent

Yan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

6/10 Okay

Jose

Liked: Cleanliness, property conditions & facilities

Meh

It's okay. Not exactly a 4-star hotel. The rooms are tiny and cramped. This is more of an average hotel. Really nothing special.
Stayed 3 nights in Feb 2025