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a&o London Docklands Riverside

4.0 star property

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Photo gallery for a&o London Docklands Riverside

Free WiFi, bed sheets
Point of interest
View from room
Front of property
Combined shower/bathtub, free toiletries, hair dryer, towels

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Air conditioning
  • Pet-friendly

Explore the area

View in a map
265 Rotherhithe Street, London, England, SE16 5HW
  • Place, Thames Path
    ‪1 min walk‬
  • Place, Thames River
    ‪3 min walk‬
  • Place, Museum of London Docklands
    ‪13 min walk‬
  • Airport, London (LCY-London City)
    ‪15 min drive‬

Room options

View all photos for One-Bedroom King Suite

Free WiFi, bed sheets

One-Bedroom King Suite

  • Sleeps 3

View all photos for Deluxe Queen Room

Free WiFi, bed sheets

Deluxe Queen Room

  • Sleeps 2

View all photos for Deluxe King Room

Free WiFi, bed sheets

Deluxe King Room

  • Sleeps 2

View all photos for Room (6 Beds)

Free WiFi, bed sheets

Room (6 Beds)

  • 50 sq m
  • Sleeps 6
  • 2 Single Beds and 2 Single Bunk Beds

View all photos for Double Room

Double Room | Free WiFi, bed sheets

Double Room

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Twin Room | Free WiFi, bed sheets

Twin Room

  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room Single Use

Free WiFi, bed sheets

Double Room Single Use

  • 20 sq m
  • Sleeps 1
  • 2 Single Beds

View all photos for Quadruple Room

Free WiFi, bed sheets

Quadruple Room

  • 40 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Single Bunk Bed

View all photos for Family Room

Free WiFi, bed sheets

Family Room

  • 40 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Single Bunk Bed

View all photos for Shared Dormitory (6 Bed room)

Free WiFi, bed sheets

Shared Dormitory (6 Bed room)

  • 50 sq m
  • Sleeps 1
  • 1 Single Bed OR 1 Single Bunk Bed

View all photos for Shared Dormitory (4 Bed room)

Shared Dormitory (4 Bed room) | Free WiFi, bed sheets

Shared Dormitory (4 Bed room)

  • 40 sq m
  • Sleeps 1
  • 1 Single Bed OR 1 Single Bunk Bed

View all photos for Two Bedroom Queen Room

Free WiFi, bed sheets

Two Bedroom Queen Room

  • Sleeps 5

View all photos for Double Guest Room

Free WiFi, bed sheets

Double Guest Room

  • Sleeps 1

View all photos for King Guest Room

Free WiFi, bed sheets

King Guest Room

  • Sleeps 2

View all photos for Queen Guest Room

Free WiFi, bed sheets

Queen Guest Room

  • Sleeps 2

View all photos for Twin Guest Room

Free WiFi, bed sheets

Twin Guest Room

  • Sleeps 2

View all photos for King Junior Suite with River View

Free WiFi, bed sheets

King Junior Suite with River View

  • Sleeps 3

View all photos for Two Bedroom Suite with Balcony And River View

Free WiFi, bed sheets

Two Bedroom Suite with Balcony And River View

  • Sleeps 4

View all photos for Two Double Family Deluxe Room

Free WiFi, bed sheets

Two Double Family Deluxe Room

  • Sleeps 5

View all photos for King One Bedroom Executive Suite

Free WiFi, bed sheets

King One Bedroom Executive Suite

  • Sleeps 2

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The price is CHF 154
includes taxes & fees
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About this property

a&o London Docklands Riverside

Riverside hotel with bars/lounges and 24-hour front desk
This smoke-free hotel features 2 bars/lounges, a snack bar/deli and self parking. WiFi in public areas is free. Other amenities include 24-hour room service, concierge services and dry cleaning. Housekeeping is available on request.
A&o London Docklands Riverside offers 378 accommodations with a hairdryer and free toiletries. 47-inch Smart televisions come with premium satellite channels.

Bathrooms include a combined bath/shower unit. Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Housekeeping is provided on request.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at a&o London Docklands Riverside. During your stay, you'll be within walking distance of Thames River. Features include free WiFi in public areas and a free ferry terminal shuttle, plus 2 bars.
  • Free Wi-Fi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Enjoy drinks at the 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 8 minutes by car from Tower of London and 11 minutes from St. Paul's Cathedral
  • Free ferry terminal shuttle service
  • Dogs welcome for a fee
There's a snack bar/deli on site. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces. A library, a terrace, and barbecue grills are also featured at a&o London Docklands Riverside. The hotel can provide concierge services and wedding services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star London hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
Urban Beach – This bar specialises in international cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.
Columbia Bar – This bar specialises in international cuisine and serves lunch and dinner. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free ferry terminal shuttle
  • Onsite parking available only on request
  • Covered parking on site (GBP 25 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 13 for adults and GBP 6.50 for children
  • 2 bars/lounges
  • Snack bar/deli

Restaurants on site

  • Columbia Bar
  • Urban Beach

Things to do

  • Library
  • Stereo
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • On a river
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 3 buildings
  • 6 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1991
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 47-inch smart TV with premium satellite channels

Food and drink

  • 24-hour room service

More

  • Air conditioning (climate-controlled)
  • Energy-saving switches in guestrooms
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 13
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 13
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Guests are recommended to download the property's aohostels.com mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per pet, per day
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 13 for adults and from GBP 6.5 for children
  • Covered self-parking fee: GBP 25 per night
  • Pet fee: GBP 15 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: GBP 13 (subject to availability)
  • Late check-out fee: GBP 13 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's aohostels.com mobile app before check-in.

We should mention

  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton London Docklands
Hilton London Docklands Riverside
Hilton Riverside Hotel London Docklands
Hilton Riverside London Docklands
London Docklands Hilton
London Docklands Riverside
London Docklands Riverside Hilton
DoubleTree Hilton London Docklands Riverside Hotel
DoubleTree Hilton Docklands Riverside Hotel
DoubleTree Hilton London Docklands Riverside
DoubleTree Hilton Docklands Riverside
DoubleTree by Hilton London - Docklands Riverside Hotel
DoubleTree by Hilton London - Docklands Riverside London
DoubleTree by Hilton London - Docklands Riverside Hotel London

a&o London Docklands Riverside Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 525 out of 1000 reviews
Rating 8 - Good. 272 out of 1000 reviews
Rating 6 - Okay. 111 out of 1000 reviews
Rating 4 - Poor. 51 out of 1000 reviews
Rating 2 - Terrible. 41 out of 1000 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly amd welocming

The hotel was clean and tidy. We have stayed here for our last four trips to London Always welcoming and friendly staff. Lovely hotel. Added bonus of the boat to Canary Wharf for guests
Stayed 2 nights in Sep 2025

2/10 Terrible

David

Business traveller
Small room no windows hostel at best
Stayed 2 nights in Sep 2025

10/10 Excellent

Nichol

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Kelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

joannah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Pamela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We love the location, close to family. We love the breakfast, first class. The room was a bit dated (carpet) and smaller than what we are accustomed to.
Stayed 6 nights in Aug 2025

10/10 Excellent

Julie

Stayed 1 night in Aug 2025

10/10 Excellent

Katelyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

8/10 Good

Lynnette

Liked: Cleanliness, staff & service
Staff were great, and very comfy bed. Property was somewhat dated, and was a little disappointed for the cost.
Stayed 1 night in Aug 2025

10/10 Excellent

Manosh

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location
Stayed 4 nights in Aug 2025

8/10 Good

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay room was clean and tidy bathroom was clean, rooms and bathrooms are starting to get a bit dated but dosnt affect your stay. We had one issue of a blocked bathroom sink but we reported it to reception and this was sort while we were out so all good there. Overall very good stay.
Stayed 2 nights in Aug 2025

8/10 Good

Kristen

Travelled with family
Liked: Cleanliness, staff & service
This hotel was a great hotel for people who are going to stay in the city center for the day and only return to sleep. If you are looking for a place to be able to come and go throughout the day, this is not the place for you, as it is quite a commute. The room was fairly clean, but definitely had a damp smell and there was some mold. Beds were clean an comfortable. We needed to use the sofa bed, so having it pulled out and ready to go when we arrived was great. However, it was completely inverted with the feet significantly higher than the head. My husband had to do a lot of propping to make it comfortable enough for our son. This was less than desirable after a long day of travel. The biggest issue with the room was that there are zero power outlets in the bathroom. We had a group of four adults, and having to maneuver around the pull out sofa to use the hairdryer in the main room was extremely inconvenient. I would not return to this hotel for that reason alone. The staff was helpful for the most part, although the person we dealt with at check in was definitely not overly friendly, nor did he share important information such as how to use the ferry, which would've been useful and I have to imagine is expected. We did not eat at the hotel after going to the restaurant one evening and finding that the menu was a little disappointing and extremely expensive compared to other places in the area. There is a wonderful pub down the street that I would highly recommend.
Stayed 4 nights in Aug 2025

10/10 Excellent

VINCENT

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was on the Spot and genuine! Made sure completely Happy
Stayed 3 nights in Aug 2025

10/10 Excellent

Soneni

Stayed 1 night in Aug 2025

10/10 Excellent

Laura

Stayed 1 night in Aug 2025

10/10 Excellent

Kathryn

Stayed 1 night in Aug 2025

6/10 Okay

Gemma

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The staff were great, but the facilities really need an upgrade. Our air-conditioning wasn't working properly in our room meaning the temperature was around 25-26.5°C during our 4 night stay. The toilet blocked continuously, meaning maintenance were coming in at least once a day to unblock it. Breakfast was great. The ferry across to Canary wharf was really handy. But this really didn't feel like a 4 star hotel.
Stayed 4 nights in Aug 2025

10/10 Excellent

Pauline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great break in beautiful hotel

Beautiful hotel with excellent location. Staff extremely helpful and friendly. Room clean, comfortable and spacious. Busy hotel with stunning views.
View from hotel at night time.
Stunning View from bedroom.
Stayed 2 nights in Aug 2025

10/10 Excellent

June

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Grandchildrens first visit to london

Wonderful hotel, great location, great food and great views of Canary wharf . Ferry great fun . Highly recommend the uber boat
Stayed 3 nights in Aug 2025

10/10 Excellent

Kajal

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Tracy

Stayed 3 nights in Jul 2025

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Excellent warm and friendly hotel!

Stayed in a family deluxe room with my husband and 3 teenage kids. The hotel was fantastic and the addition of the free ferry from canary wards was brilliant, we loved it. The room was great and after a request before we arrived they gave us a room with a balcony and an amazing view over the Thames! They staff were really helpful and accommodating. I wasn’t aware that the pillows would be feather, me and my daughter are allergic. They were realy quick in getting us suitable pillows which was greatly appreciated. Also the warm welcome cookies on arrival was also a great addition, especially after a stressful journey. They only thing I would say is that the room was a little tired and could do with being spruced up a little and a couple of chairs on the balcony to sit and enjoy the view would be great! We were very impressed and would definitely recommend to others and would also stay again! Thank you to all for making it a pleasant stay! ☺️
Stayed 4 nights in Aug 2025

8/10 Good

Kelly

Travelled with family, Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

paul

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025