ibis London Heathrow Airport

3.0 star property

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Photo gallery for ibis London Heathrow Airport

Front of property
Bar (on property)
Desk, laptop workspace, soundproofing, iron/ironing board
Exterior
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Parking available
  • Pet-friendly

Explore the area

Map
112 Bath Road, Middlesex, Hayes, England, UB3 5AL
  • Airport Bowl
    ‪1 min walk‬
  • Stockley Park
    ‪5 min drive‬
  • Twickenham Stadium
    ‪11 min drive‬
  • London (LHR-Heathrow)
    ‪4 min drive‬

Room options

Family Room, Multiple Beds

  • 24 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Room, 1 Double Bed

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

Twin Room, 2 Single Beds

  • 16 sq m
  • Sleeps 2
  • 2 Single Beds

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About this property

ibis London Heathrow Airport

Hotel in Hayes with 24-hour front desk and restaurant
This smoke-free hotel features a restaurant, a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include self parking, coffee/tea in a common area and dry cleaning. Housekeeping is available on request.
Ibis London Heathrow Airport offers 356 accommodations with coffee/tea makers and a hairdryer. Televisions come with cable channels. Bathrooms include a shower.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the comfortable beds at ibis London Heathrow Airport. During your stay, you'll be close to Twickenham Stadium. Free WiFi in public areas, a restaurant and a bar are available.
  • Free WiFi
  • Enjoy international cuisine while dining at Foggs Kitchen and Bar
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a front desk safe, a computer and a car charging station
  • Guests really like the accommodation for the comfy beds and cleanliness
  • 14 minutes by car from Windsor Castle and 12 minutes from Royal Botanic Gardens, Kew
  • Airport shuttle service available for a fee
  • Pets welcome for a fee (restrictions apply)
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. An airport shuttle at scheduled times is available for a fee. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly ibis London Heathrow Airport. For a fee, parking is available.

This Hayes hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 6:30 AM to 11:00 AM.
Foggs Kitchen and Bar – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open 24 hours.

Languages

English, French, Greek, Hindi, Italian, Polish, Portuguese, Russian, Spanish, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Return airport shuttle (surcharge) from 6:00 AM to 11:30 PM at scheduled times
  • Secured, uncovered parking on site (GBP 18 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; GBP 13.50 for adults and GBP 6.75 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Foggs Kitchen and Bar

Things to do

  • Billiards/pool table
  • TV in common areas

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Accessible airport shuttle
  • Accessible shuttle
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lift (80 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (120 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1985
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Restaurant dining guides

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Portable fan
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: noon
Early check-in subject to availability
Early check-in fee: GBP 30
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 30
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: GBP 10 per pet, per night
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 13.50 for adults and from GBP 6.75 for children
  • Airport shuttle fee: GBP 6.8 per person (one-way)
  • Uncovered self-parking fee: GBP 18 per day
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 30 (subject to availability)
  • Late check-out fee: GBP 30 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property uses a grey water recycling system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Heathrow Airport ibis
ibis Heathrow Airport
ibis London Heathrow Airport
ibis London Hotel Heathrow Airport
ibis London Heathrow Airport Hotel
Ibis Hotel Hayes
Ibis London Heathrow Airport Hayes, UK - Greater London
Ibis London Heathrow Airport Hotel Hayes
Ibis London Heathrow Hayes
ibis London Heathrow Airport Hotel
ibis London Heathrow Airport Hayes
ibis London Heathrow Airport Hotel Hayes

ibis London Heathrow Airport Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 1127 out of 2729 reviews
Rating 8 - Good. 822 out of 2729 reviews
Rating 6 - Okay. 422 out of 2729 reviews
Rating 4 - Poor. 165 out of 2729 reviews
Rating 2 - Terrible. 193 out of 2729 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sharon

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel convenient for airport carpark we were booked in. Nice relaxed bar area with good food options.
Stayed 1 night in Feb 2025

8/10 Good

Oluwakayode

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort

Couldnt wait to be done with the Ibis Hotel

My stay at the Ibis Heathrow Airport Hotel was just ok. First, I was almost left stranded because my credit card failed and hotel refused to accept cash so the hotel staff almost asked me to leave until i was able to call a friend who put his card out for me. The room was cleaned daily but on one occasion the janitor took out all my soap and disposed them, not sure why she did that. The hotel does not have an intercom like you'd find in most hotels, they only have a QR code for you to chat them on WhatsApp which i find very violating of my privacy.The restaurant only has a breakfast buffet with limited option for 14p and during other meals, the options are quite limited. The front desk guy literally told me that if i cant pay with my card, i should go out to macdonalds or any convenience store to get food. In all, i couldnt wait for my time at the hotel to be done because i didnt find the team very supportive at all.
Stayed 6 nights in Mar 2025

8/10 Good

LCLeong

Liked: Cleanliness, staff & service

Not so convenient

Not so convenient from the Heathrow airport. Shuttle bus cost 6.80 pounds per person per trip. If your group is two persons or more, better to take Uber. However, it is a short distance from the public bus transport. From Heathrow take no.105 or 111, located within the airport terminal. Coat 1.75 pounds.
Stayed 1 night in Mar 2025

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Madeleine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Bryan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet convenient and comfortable.
Stayed 1 night in Mar 2025

10/10 Excellent

Freda

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2025

6/10 Okay

John

Liked: Cleanliness, property conditions & facilities, room comfort

Good overnight stay with ev charger

Good location for Heathrow and west of London. Good value
Stayed 1 night in Mar 2025

8/10 Good

Rohit

Liked: Cleanliness, staff & service, property conditions & facilities
Reasonable price.
Stayed 2 nights in Mar 2025

10/10 Excellent

Gary

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Disgrace

Four pounds seventy five for a mars bar and four pounds for a kit kat
Stayed 1 night in Mar 2025

2/10 Terrible

Laura

Stayed 1 night in Mar 2025

8/10 Good

Kara

Stayed 3 nights in Mar 2025

6/10 Okay

Kathy

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Lewis Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good loca

Stayed 1 night in Mar 2025

2/10 Terrible

David

Stayed 1 night in Mar 2025

10/10 Excellent

AMANDA JANE CHENG YEE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Anna at reception was super helpful in helping me navigate the buses to catch an early morning flight. Nice spacious lobby area to lounge in if needed.
Stayed 1 night in Mar 2025

10/10 Excellent

Carolyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel food was excellent and reasonably priced
Stayed 1 night in Mar 2025

8/10 Good

LCLeong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Location not so near airport

The receptionist was helpful to offer a room according to our needs. Breakfast was limited to buffet only. More choices or vending machines should be provided. The Shuttle Hoppa was UNRELIABLE.
Stayed 1 night in Mar 2025

6/10 Okay

Andrew

Business traveller
Liked: Staff & service

Overnight before flight

A quick overnight trip so we would be closer to heathrow for an early morning flight. Hotel check in was fine! Rooms are small and the decor felt old to me. Thin matress and relatively hard pillows. Bonus though was the number of plugs. Cant say it was a great hotel and i would likely not come if not for proximity. However, it was cheap and that was what i was looking for!
Stayed 1 night in Mar 2025

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities
Would stay there again.
Stayed 1 night in Mar 2025

6/10 Okay

Ali

Travelled with family
Disliked: Property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

sheryl

Stayed 1 night in Mar 2025

4/10 Poor

Claire

Travelled with family
Disliked: Staff & service
Good location for the airport if you drive or use a taxi. Rooms are tiny. Quite noisy. But clean and convenient.
Stayed 1 night in Feb 2025

6/10 Okay

Oluwatoyin

Stayed 1 night in Mar 2025

6/10 Okay

Paul

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025