ibis London Heathrow Airport

3.0 star property

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Photo gallery for ibis London Heathrow Airport

Exterior
Bar (on property)
Exterior
Desk, laptop workspace, soundproofing, iron/ironing board
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Parking available

Explore the area

View in a map
112 Bath Road, Middlesex, Hayes, England, UB3 5AL
  • Place, Airport Bowl
    ‪1 min walk‬
  • Place, Stockley Park
    ‪5 min drive‬
  • Place, Twickenham Stadium
    ‪11 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪4 min drive‬

Room options

Room, 1 Double Bed

8.0 out of 10
Very good
(306 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

Family Room, Multiple Beds

  • 24 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Twin Room, 2 Single Beds

7.8 out of 10
Good
(117 reviews)
  • 16 sq m
  • Sleeps 2
  • 2 Single Beds

Similar properties

About this property

ibis London Heathrow Airport

Hotel in Hayes with 24-hour front desk and restaurant
This smoke-free hotel features a restaurant, a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include self parking, coffee/tea in a common area and dry cleaning. Housekeeping is available on request.
Ibis London Heathrow Airport offers 356 accommodations with coffee/tea makers and a hairdryer. Televisions come with cable channels. Bathrooms include a shower.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the comfortable beds at ibis London Heathrow Airport. During your stay, you're just a quick walk from Airport Bowl. Free WiFi in public areas, a restaurant and a bar are available.
  • Free WiFi
  • Enjoy international cuisine while dining at Foggs Kitchen and Bar
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a front desk safe, a computer and a car charging station
  • Guests really like the accommodation for the cleanliness and comfy beds
  • 14 minutes by car from Windsor Castle and 12 minutes from Royal Botanic Gardens, Kew
  • Airport shuttle service available for a fee
  • Pets welcome for a fee (restrictions apply)
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. An airport shuttle at scheduled times is available for a fee. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly ibis London Heathrow Airport. For a fee, parking is available.

This Hayes hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 6:30 AM to 11:00 AM.
Foggs Kitchen and Bar – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open 24 hours.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Return airport shuttle (surcharge) from 6:00 AM to 11:30 PM at scheduled times
  • Secured, uncovered parking on site (GBP 18 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; GBP 13.50 for adults and GBP 6.75 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Foggs Kitchen and Bar

Things to do

  • Billiards/pool table
  • TV in common areas

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Accessible airport shuttle
  • Accessible shuttle
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lift (80 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (120 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1985
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Restaurant dining guides

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Portable fan
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: noon
Early check-in subject to availability
Early check-in fee: GBP 30
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 30
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: GBP 10 per pet, per night
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 13.50 for adults and from GBP 6.75 for children
  • Airport shuttle fee: GBP 6.8 per person (one-way)
  • Uncovered self-parking fee: GBP 18 per day
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 30 (subject to availability)
  • Late check-out fee: GBP 30 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property uses a grey water recycling system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Heathrow Airport ibis
ibis Heathrow Airport
ibis London Heathrow Airport
ibis London Hotel Heathrow Airport
ibis London Heathrow Airport Hotel
Ibis Hotel Hayes
Ibis London Heathrow Airport Hayes, UK - Greater London
Ibis London Heathrow Airport Hotel Hayes
Ibis London Heathrow Hayes
ibis London Heathrow Airport Hotel
ibis London Heathrow Airport Hayes
ibis London Heathrow Airport Hotel Hayes

Reviews

ibis London Heathrow Airport Reviews

8.0

Very good

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 1186 out of 2834 reviews
Rating 8 - Good. 827 out of 2834 reviews
Rating 6 - Okay. 460 out of 2834 reviews
Rating 4 - Poor. 166 out of 2834 reviews
Rating 2 - Terrible. 195 out of 2834 reviews

Reviews

6/10 Okay

Ye

Travelled with partner
None
Stayed 1 night in Jul 2025

6/10 Okay

Matthew

Stayed 1 night in Jul 2025

6/10 Okay

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay

Only here for a few hours before a flight. Room was comfortbale. Could do with a bottle of water in the room and an extra small towel for hair.
Stayed 1 night in Jun 2025

6/10 Okay

master

Travelled with partner
Liked: Amenities, property conditions & facilities
The restaurant and staff were nice. Thank goodness the room had full A/C and wifi connection. The room size was good. The hotel was located near Heathrow Airport. There was no noise of the planes. We had tried ringing and emailed the front desk to ask if a shuttle service was available, but nobody responded. Upon our arrival at the hotel we were told there is a shuttle service available. It would have been nice if they had a fridge in the room to keep liquids cold.
Stayed 3 nights in Jun 2025

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely stay as always lovely food the veggie lasagne is amazing x
Stayed 1 night in Jun 2025

10/10 Excellent

Ka Bae

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious suites. We enjoyed our stay.
Stayed 1 night in Apr 2025

10/10 Excellent

Stephen

Liked: Amenities, property conditions & facilities
Excellent location
Stayed 1 night in Jun 2025

8/10 Good

Ohad

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2025

8/10 Good

Svetlana

Liked: Property conditions & facilities
Shower not drain and hose leaking
Stayed 1 night in Jun 2025

8/10 Good

Jason

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2025

2/10 Terrible

RAJULA

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My worst hotel stay in London near LHR. Indifferent staff, the AC blower not working and not cooling the room. Water stops in the middle of the shower, happened twice in one night.
Stayed 1 night in Jun 2025

10/10 Excellent

Rev.Siyambalawe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Anandasagara.Rev

Stayed 1 night in Jun 2025

6/10 Okay

Jeremiah

Stayed 1 night in Jun 2025

6/10 Okay

Scott

Liked: Cleanliness
Just a small room with nothing memorable
Stayed 1 night in Jun 2025

10/10 Excellent

Leonie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Handy for a night between flights, good value for money, restaurant and bar open late downstairs, easy check in, comfortable sleep.
Stayed 1 night in Jun 2025

2/10 Terrible

Katherine, Henrico

Be careful when booking. It changed my date to 2026 because three was no rooms available
Stayed 1 night in Jun 2025

6/10 Okay

Linda

Disliked: Room comfort

Disappointed

We didn't expect much because it was a cheap room but it was worse than expected. It's really run down, hasn't been kept up at all. There were no hand towels, the carpet looks pretty dirty and the beds were hard, not very comfortable. The dining room was nice, good service and food was okay but we would pay a little more next time.
Stayed 1 night in Jun 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ok for nearby LHR

An ok spot near LHR. Quiet, simple rooms. Does its job for the airport stopover. Good pub, ok food. A/C is just a heat exchanger, can't keep up when it's a hot London summer.
Stayed 1 night in Jun 2025

2/10 Terrible

Stuart

The tv or remote never worked 6 times i went to rdception but no good repair man came and just fiddled with loosr terminals very dangerous then went and i hac to go again because it wojld not switch off no telephone support at desk from room for just short of 100 pounds and slso wrong instructions for bus shutyle i missed my connection flight to Canada and no breakfast included ve
Stayed 1 night in Jun 2025

6/10 Okay

Magalie

Liked: Staff & service
The reception area was nice and well maintained. However the room was a bit old and tired, with a moldy smell in the room. No A/C either. Positive note, the bathroom was nice and new !
Stayed 1 night in Jun 2025

6/10 Okay

Stephen

Liked: Cleanliness
Stayed 1 night in Jun 2025

2/10 Terrible

Sawsan N

Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Never again. The room is very small, the carpet is too old, the furniture is chipped, and the bed is not comfortable
Stayed 1 night in Jun 2025

6/10 Okay

Nana Kwame

Travelled with family
Stayed 1 night in Jun 2025

8/10 Good

Stephen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Liked price,location OK as transportation to Heathrow conveniently in front of property. I was not advised there were two Hotel Ibises at Heathrow. a kilometer apart. We were dropped off at the wrong Ibis and had to take a city bus to get to the one that held our reservation. I advise Ibis to make this distinction clear in their description.
Stayed 1 night in Jun 2025

10/10 Excellent

Kofi, Haymarket

Liked: Cleanliness
Stay was okay.
Stayed 1 night in Jun 2025