Motel One Manchester - Royal Exchange

3.5 star property

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Photo gallery for Motel One Manchester - Royal Exchange

Room (SPECIAL ONE with a view) | Egyptian cotton sheets, premium bedding, in-room safe, soundproofing
Bar (on property)
Bar (on property)
Bar (on property)
Bar (on property)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Bar
  • Housekeeping

Explore the area

View in a map
11-15 Cross Street, Manchester, England, M2 1WD
  • Place, Manchester Arndale
    ‪3 min walk‬
  • Place, Deansgate
    ‪3 min walk‬
  • Place, Piccadilly Gardens
    ‪5 min walk‬
  • Airport, Manchester (MAN)
    ‪21 min drive‬

Room options

Room (THE ONE)

8.8 out of 10
Excellent
(28 reviews)
  • Sleeps 2
  • 1 Queen Bed OR 1 King Bed

Room (SPECIAL ONE with a view)

7.0 out of 10
Good
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

Motel One Manchester - Royal Exchange

Hotel with a bar, 3-minute walk to Manchester Arndale
Along with a bar/lounge, this smoke-free hotel has a 24-hour front desk and a front desk safe. WiFi in public areas is free. Other amenities include a reception hall.
Motel One Manchester - Royal Exchange offers 302 air-conditioned accommodations with a safe and coffee/tea makers. Beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with digital channels.

Bathrooms include a shower and hairdryers. This Manchester hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

The shopping around Motel One Manchester - Royal Exchange gets high marks from our customers. During your stay, you're just a quick walk from Manchester Arndale. Free WiFi in public areas, a bar and breakfast (surcharge) are available.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Continental breakfast served daily for a fee
  • Amenities include a front desk safe and a lift
  • Guests really like the accommodation for the comfy beds, overall comfort and cleanliness
  • Just a 3-minute walk from Manchester Arndale and 4 minutes on foot from Deansgate
  • Cats and dogs welcome for a fee
As a guest of Motel One Manchester - Royal Exchange, you'll find a front desk safe and a lift. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge.

This 3.5-star Manchester hotel is smoke free.

For a fee, guests can enjoy continental breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Continental breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 13.90 to 13.90 for adults and GBP 6.95 to 13.90 for children
  • A bar/lounge

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk

More

  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Egyptian cotton sheets

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: GBP 1.20 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately GBP 13.90 to 13.90 for adults and GBP 6.95 to 13.90 for children
  • Pet fee: GBP 15 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Front desk staff will greet guests on arrival at the property.

Property is also known as

Motel One Manchester-Royal Exchange Hotel
Motel One Exchange Hotel
Motel One Exchange
One Manchester Royal Exchange
Motel One Manchester Royal Exchange
Motel One Manchester - Royal Exchange Hotel
Motel One Manchester - Royal Exchange Manchester
Motel One Manchester - Royal Exchange Hotel Manchester

Motel One Manchester - Royal Exchange Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 651 out of 1083 reviews
Rating 8 - Good. 286 out of 1083 reviews
Rating 6 - Okay. 89 out of 1083 reviews
Rating 4 - Poor. 30 out of 1083 reviews
Rating 2 - Terrible. 27 out of 1083 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Rhiannon

Liked: Cleanliness, staff & service, amenities
Everything!
Stayed 1 night in Nov 2025

10/10 Excellent

Jamie

Stayed 1 night in Nov 2025

10/10 Excellent

Michael, Corse lawn

Liked: Cleanliness, property conditions & facilities
Everything was very nice
Stayed 1 night in Nov 2025

10/10 Excellent

Nathan

Business traveller
Liked: Cleanliness, staff & service, amenities
Stafff rooms all great
Stayed 3 nights in Oct 2025

8/10 Good

Michelle

Travelled with group
Liked: Cleanliness, amenities
Room was lovely
Stayed 1 night in Nov 2025

6/10 Okay

Richelle

Stayed 1 night in Nov 2025

8/10 Good

Georgina

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2025

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly welcoming staff, comfy room
Stayed 1 night in Nov 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room, very clean and everything you would need for an overnight stay. Recommended for a stay for shopping or a gig.
Stayed 1 night in Nov 2025

8/10 Good

Ryan

Stayed 2 nights in Nov 2025

10/10 Excellent

Rita

Liked: Cleanliness, property conditions & facilities
Amazing hotel and very central! Highly recommend!
Stayed 1 night in Oct 2025

4/10 Poor

mr n

For £224 it was nothing special and the cooked breakfast was cold
Stayed 1 night in Nov 2025

10/10 Excellent

James

Stayed 1 night in Oct 2025

10/10 Excellent

Douglas

Stayed 1 night in Nov 2025

8/10 Good

Jennifer

Stayed 2 nights in Nov 2025

6/10 Okay

Georgina

Business traveller
Liked: Cleanliness
Staff - was unimpressed by reception staff following me into breakfast to check my room no which i had to say in front of strangers which as a solo traveller is risky. Also no eggs available for breakfast until after 6.25 when starts at 06.00
Stayed 1 night in Oct 2025

8/10 Good

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were welcoming, although reception was very busy and very slow and not very attentive on arrival, our arrival had been delayed and we were in a rush, the queue was almost out the door and it felt like staff were just hovering. Room was ok, a little small for two people to walk around and get ready, and the mirror placement drove us mad as I had to keep bumping into my partner whilst she was getting ready.. bed was fantastic, bathroom was clean but not the best shower pressure and the toilet was positioned very high off the floor which felt odd.
Stayed 1 night in Oct 2025

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, amenities
Fantastic, as always
Stayed 1 night in Oct 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean and the staff were helpful.
Stayed 1 night in Oct 2025

8/10 Good

Elaine

Liked: Cleanliness, staff & service, amenities
Very central, very comfy bed. No complaints.
Stayed 1 night in Oct 2025

10/10 Excellent

Kate

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Emma

Stayed 3 nights in Oct 2025

10/10 Excellent

Lee

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service
Stayed 2 nights in Oct 2025

10/10 Excellent

Olivier

Stayed 2 nights in Oct 2025

8/10 Good

Katy

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
The room was lovely but as much as it was clean, there was a dirt mark running the full length of the bed on the wall, as it over time people have rubbed against it over and over. All it needed was a clean and it would go but that’s the only thing that let the room down. Plus no hair conditioner so my hair was horrible after I showered
Stayed 3 nights in Oct 2025