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Crofton House Hotel

3.0 star property

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Photo gallery for Crofton House Hotel

Exterior
A hotel room with a bed, bedside table, lamp, and a TV mounted on the wall.
Indoor pool, outdoor pool
Miscellaneous
Indoor spa tub

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Parking included

Explore the area

View in a map
17 Croft Road, Torquay, England, TQ2 5TZ
  • Place, Torre Abbey Sands
    ‪8 min walk‬
  • Place, Torre Abbey
    ‪9 min walk‬
  • Place, Princess Theatre
    ‪12 min walk‬
  • Airport, Exeter (EXT-Exeter Intl.)
    ‪53 min drive‬

Room options

View all photos for Comfort Double Room, Ensuite

Comfort Double Room, Ensuite

Comfort Double Room, Ensuite

7.2 out of 10
Good
(5 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Comfort Single Room, Ensuite

Comfort Single Room, Ensuite

Comfort Single Room, Ensuite

  • 8 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Comfort Suite, Ensuite

Comfort Suite, Ensuite

Comfort Suite, Ensuite

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Suite, Ensuite, Partial Sea View

Deluxe Suite, Ensuite, Partial Sea View

Deluxe Suite, Ensuite, Partial Sea View

  • Partial sea view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Double Room, Ensuite

Double Room, Ensuite

Double Room, Ensuite

  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Suite, Ensuite

Suite, Ensuite

Suite, Ensuite

  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Suite, Ensuite, Sea View

Deluxe Suite, Ensuite, Sea View

Deluxe Suite, Ensuite, Sea View

  • Sea view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Comfort Apartment, Private Bathroom

A bedroom with a bed, bedside table, lamp, potted plant, wardrobe, mirror, and a TV on the wall.

Comfort Apartment, Private Bathroom

  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

Crofton House Hotel

This smoke-free hotel features a full-service spa, an indoor pool and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include multilingual staff assistance. Weekly housekeeping is available.
Crofton House Hotel offers 29 accommodations. Housekeeping is provided on a weekly basis.
An indoor pool and an outdoor pool are on site.
Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna.
During your stay at Crofton House Hotel, you're just a quick walk from Riviera International Conference Centre. Free WiFi in public areas, free self-parking and a full-service spa are available.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Take a swim in the indoor and outdoor pools
  • Treat yourself with a visit to the full-service spa
  • Amenities include multilingual staff and a terrace
  • 5 minutes by car from Babbacombe Beach and 12 minutes from South Devon
Crofton House Hotel offers its guests a full-service spa, an indoor pool, and an outdoor pool. Public spaces have free WiFi. A terrace and multilingual staff are also featured at Crofton House Hotel. Free self parking is available.

This 3-star Torquay hotel is smoke free.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Things to do

  • Full-service spa
  • Indoor pool
  • Outdoor pool

Family friendly

  • Indoor pool
  • Outdoor pool

Guest services

  • Housekeeping (weekly)
  • Multilingual staff

Outdoors

  • Terrace

Full-service spa

  • Sauna

Accessibility

  • No lift

More

  • Smoke-free property

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:30 PM
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property is professionally cleaned
Front desk staff will greet guests on arrival at the property.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.

Property is also known as

Crofton House Hotel Torquay
Crofton House Torquay
Crofton House
Crofton House Hotel Torquay Devon
OYO Crofton House Hotel
Crofton House Hotel Hotel
Crofton House Hotel Torquay

Crofton House Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 36 out of 83 reviews
Rating 8 - Good. 15 out of 83 reviews
Rating 6 - Okay. 9 out of 83 reviews
Rating 4 - Poor. 11 out of 83 reviews
Rating 2 - Terrible. 12 out of 83 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

6.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Kerri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant stay
Stayed 1 night in Mar 2026
Verified

8/10 Good

Carolyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value, the room was spacious, plenty of parking on the street
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Fidelis

Liked: Cleanliness, staff & service, amenities
Clean room. Good checking in process
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really good stay General manager was excellent nothing was to much trouble really helpfull.would definitely stay again
Stayed 5 nights in Sep 2025
Verified

8/10 Good

Amina

Liked: Cleanliness, staff & service, property conditions & facilities
Good Room& indoor swimming pool plus nice staff.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice friendly staff , comfortable rooms
Stayed 1 night in Sep 2022
Verified

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We would stay there again.
Stayed 1 night in Nov 2023
Verified

8/10 Good

Neil

Worked just fine for our purpose… Room was comfortable and spacious, no problem parking.
Stayed 2 nights in Jun 2025
Verified

2/10 Terrible

Kirsty

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely run down! Will not be back. People fighting and shouting early hours also.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A good place to stay

Friendly comfortable and I would recommend the hotel to friends The staff went out of their way to make us feel welcome and nothing was too much trouble
Verified

2/10 Terrible

Nathi

Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible
Stayed 12 nights in Dec 2025
Verified

4/10 Poor

Sharon

Disliked: Amenities
The suite was spacious with ample storage for clothing however there was not enough towels in the room. We requested for more towels and extra pillows three times during our stay however this was not provided to us despite the staff promising to bring them to our room. The spa / swimming pool was poor, the jacuzzi didn’t work and the water in the swimming pool and jacuzzi was cold. The stream room was out of order and there was no lockers or towels in the spa area. Would not recommend if your intention is mainly to use the spa facilities.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

? ? Chloe

Liked: Amenities
Lovely place to stay, reception was very welcoming and the room was very clean. Comfortable beds and a nice size flat screen tv. Provided with shampoos conditioner and shower gel. Also teas and coffee. I will be returning! Thank you for our stay :) Didn’t have breakfast so couldn’t comment on that. Plenty of parking on the outside of the hotel. Free use of sauna jacuzzi and even out door swimming pool with garden. The only thing was there seemed to be no where to get a bottle of water. Very happy with our stay.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great 👍

Really nice hotel, nice room, friendly service, great location, no issues. 5 minute walk to the beach.
Stayed 2 nights in Jun 2024
Verified

2/10 Terrible

Tracey

It was closed why take the booking
Stayed 8 nights in Jun 2023
Verified

4/10 Poor

Nicola

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hotel was fine, really needs a bit of a renovation - so much potential but very outdated! The walls are paper thin we got woken up by the people next to us and couldn’t sleep for hours. Comfy bed, good location
Stayed 1 night in Aug 2022
Verified

4/10 Poor

Greg

Disliked: Staff & service, property conditions & facilities
It’s a lovely building and has lovely rooms. However there was no hot water, the shower didn’t work , broken plug in bathroom sink. Couldn’t complain as there was no staff for most of the day Continental breakfast was very very limited with no fresh milk or any juices. We were the only people staying there. Never again
Stayed 3 nights in Jun 2023
Verified

6/10 Okay

William

Liked: Staff & service
Disliked: Cleanliness
Really lovely staff. Evidently refurbishing the property which is needed. Comfy beds. Unfortunately there was an awful smell coming from our bathroom. In addition, the rooms smelts like mold and the bathroom was covered in mold in the shower seals. The steam room needs a good bleach as mold in it and smells awful.
Stayed 3 nights in Sep 2022
Verified

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, room comfort

Work in progress

Very welcoming and helpful staff, wonderful facilities however, the hotel is in need of an upgrade. This process appears to have been started but it is definitely a work in progress. The beds and furniture in the rooms was new and comfortable. Rooms have been recently painted and carpeted but the bathroom and window covering still need upgrading. No breakfast facilities.
Stayed 1 night in Aug 2022
Verified

2/10 Terrible

Kirsty

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cheap, broken, not fit for purpose

Booked for 4 nights, stayed for 2. Staff were scarcely available, lots of broken parts in our room that didnt get fixed or looked at despite us raising with the manager. Radiators that deapite being switched off, kept heating overnight and keeping the room at 30°c. Cold swimming pool and jacuzzi. Overall very disappointed - thought it would be a nice budget hotel but left after 2nights. Would NOT recommend.
Stayed 4 nights in Mar 2025
Verified

4/10 Poor

Kelly

Disliked: Cleanliness, staff & service, property conditions & facilities
The room was nothing like we booked. The pool and billiard rooms were terrible. Everything needs updating. The property is in bad condition. The pool has no chlorine or cleaning chemicals. The lady who greeted us was lovely but other than that, it was a very disappointing stay.
Stayed 2 nights in Sep 2022
Verified

6/10 Okay

Neil

Liked: Staff & service
This hotel is ok - it could be nice but it needs some sorting out. The boiler kept breaking down when we were there and although they moved us room to one with a bath (which did have hot water) it was annoying, they fixed in the evening of our stay but it has stopped again in the morning. We had a suite which was lovely but the double room our friends had was not. To be fair it was really cheap so can’t complain much but a working shower is pretty essential!!
Stayed 1 night in Oct 2022
Verified

2/10 Terrible

Darren

Disliked: Staff & service, amenities
Got charged £10 on arrival for parking it’s cheaper in the street no staff at all at breakfast nothing fresh Sachet coffee really poor no water even to make coffee with the sachets provided key drop no one to even discuss it with at check out pls avoid the place really foul Odour on the landing on way out from room and still present in the morning I think there’s a sewage problem this is an honest review
Stayed 1 night in Aug 2022
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service

A little disappointed

We were disappointed by the lack of breakfast facilities and the general standard of this hotel, given the price paid. We had to pay for parking which was also a surprise when it was listed as having parking on site without any mention of payment. The hotel was very old fashioned. Only two tiny towels provided and limited toilet paper. We had to request more and this was provided without any issues. We opted for the “superior” room which was lovely and spacious with a nice view.
Stayed 2 nights in Aug 2022
Verified

2/10 Terrible

Neil

Disliked: Cleanliness, staff & service, property conditions & facilities
Nobody on reception when we got there. Premises completely open and not a single person around. Tried to ring number on desk several times no answer. Eventually got someone and had to wait approx 30 minutes in total for him to arrive. Room dated, cobwebs everywhere. No toilet roll so had to chase after staff in car park for some. Used packets of toiletries left by previous people in bathroom. Never ever stay here again
Stayed 1 night in May 2022