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Hilton Birmingham Metropole

4.0 star property

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Photo gallery for Hilton Birmingham Metropole

Indoor pool, open 6:00 AM to 10:00 PM, lifeguards on site
Property video
Lobby
Point of interest
2 restaurants, breakfast served

Reviews

7.8 out of 10
Good

Popular amenities

  • Hot tub
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
National Exhibition Centre, Birmingham, England, B40 1PP
  • Place, National Exhibition Centre
    ‪7 min walk‬
  • Place, Resorts World Birmingham
    ‪7 min walk‬
  • Place, bp pulse LIVE
    ‪10 min walk‬
  • Airport, Birmingham (BHX)
    ‪19 min walk‬

Room options

View all photos for Single Room, 1 Double Bed

Single Room, 1 Double Bed | Hypo-allergenic bedding, in-room safe, individually decorated, desk

Single Room, 1 Double Bed

7.4 out of 10
Good
(21 reviews)
  • 14 sq m
  • Sleeps 1
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible | Hypo-allergenic bedding, in-room safe, individually decorated, desk

Room, 1 Queen Bed, Accessible

8.6 out of 10
Excellent
(15 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed

Room, 1 King Bed | Hypo-allergenic bedding, in-room safe, individually decorated, desk

Room, 1 King Bed

8.4 out of 10
Very good
(51 reviews)
  • 44 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed | Living area | 55-inch flat-screen TV with cable channels, TV

Deluxe Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 66 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Penthouse

Deluxe Penthouse | Living area | 55-inch flat-screen TV with cable channels, TV

Deluxe Penthouse

  • 93 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Single Room

Hypo-allergenic bedding, in-room safe, individually decorated, desk

Deluxe Single Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 1
  • Free Wi-Fi

View all photos for Deluxe Twin Room

Hypo-allergenic bedding, in-room safe, individually decorated, desk

Deluxe Twin Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Family Queen Room with Sofabed

Hypo-allergenic bedding, in-room safe, individually decorated, desk

Family Queen Room with Sofabed

  • Sleeps 2
  • Free Wi-Fi

Deluxe Queen Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Accessible Queen Room

Hypo-allergenic bedding, in-room safe, individually decorated, desk

Accessible Queen Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Executive Queen Room

Hypo-allergenic bedding, in-room safe, individually decorated, desk

Executive Queen Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for King Suite

Hypo-allergenic bedding, in-room safe, individually decorated, desk

King Suite

  • Sleeps 4
  • Free Wi-Fi

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | Hypo-allergenic bedding, in-room safe, individually decorated, desk

Executive Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Corner

Suite, 1 King Bed, Corner | Hypo-allergenic bedding, in-room safe, individually decorated, desk

Suite, 1 King Bed, Corner

  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Room, 1 King Bed

Family Room, 1 King Bed | Hypo-allergenic bedding, in-room safe, individually decorated, desk

Family Room, 1 King Bed

9.2 out of 10
Wonderful
(16 reviews)
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | Hypo-allergenic bedding, in-room safe, individually decorated, desk

Room, 1 Queen Bed

7.2 out of 10
Good
(5 reviews)
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Twin Room, 2 Double Beds

Twin Room, 2 Double Beds | Hypo-allergenic bedding, in-room safe, individually decorated, desk

Twin Room, 2 Double Beds

7.8 out of 10
Good
(14 reviews)
  • Sleeps 2
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Twin Room, 2 Single Beds

Twin Room, 2 Single Beds | Hypo-allergenic bedding, in-room safe, individually decorated, desk

Twin Room, 2 Single Beds

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Queen Hilton Guestroom

Hypo-allergenic bedding, in-room safe, individually decorated, desk

Queen Hilton Guestroom

  • Sleeps 2
  • Free Wi-Fi

View all photos for Executive Room, 1 Queen Bed, Accessible

Hypo-allergenic bedding, in-room safe, individually decorated, desk

Executive Room, 1 Queen Bed, Accessible

  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Family Room, 3 Single Beds, Connecting Rooms

Family Room, 3 Single Beds, Connecting Rooms | Hypo-allergenic bedding, in-room safe, individually decorated, desk

Family Room, 3 Single Beds, Connecting Rooms

  • Sleeps 4
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Corner Suite

Hypo-allergenic bedding, in-room safe, individually decorated, desk

Corner Suite

  • Sleeps 2
  • Free Wi-Fi

View all photos for Executive King Family Room

Hypo-allergenic bedding, in-room safe, individually decorated, desk

Executive King Family Room

  • Sleeps 4
  • Free Wi-Fi

View all photos for Hilton Deluxe King Room

Hypo-allergenic bedding, in-room safe, individually decorated, desk

Hilton Deluxe King Room

  • Sleeps 2
  • Free Wi-Fi

Deluxe King Suite

  • Sleeps 2
  • Free Wi-Fi

View all photos for Penthouse Suite

Hypo-allergenic bedding, in-room safe, individually decorated, desk

Penthouse Suite

  • Sleeps 4
  • Free Wi-Fi

View all photos for Twin Hilton Room

Hypo-allergenic bedding, in-room safe, individually decorated, desk

Twin Hilton Room

  • Sleeps 2
  • Free Wi-Fi

Deluxe Penthouse Suite

  • Sleeps 4
  • Free Wi-Fi

View all photos for Queen Executive Accessible

Hypo-allergenic bedding, in-room safe, individually decorated, desk

Queen Executive Accessible

  • Sleeps 2
  • Free Wi-Fi

View all photos for Connecting Family Room

Hypo-allergenic bedding, in-room safe, individually decorated, desk

Connecting Family Room

  • Sleeps 4
  • Free Wi-Fi

Similar properties

Exterior
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  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
4.3 out of 5, Excellent, 1,000 reviews
The price is CHF 78
includes taxes & fees
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About this property

Hilton Birmingham Metropole

Along with 2 restaurants, this hotel has an indoor pool and 2 bars/lounges. WiFi in public areas is free. Additionally, a 24-hour health club, a sauna and a coffee shop/cafe are on-site.
Hilton Birmingham Metropole offers 795 accommodations with a safe and a hairdryer. This individually decorated accommodation includes desks. 55-inch flat-screen televisions come with cable channels.

Bathrooms include a shower and complimentary toiletries. This Birmingham hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

An indoor pool, a children's pool and a hot tub are on site. Other recreational amenities include a 24-hour health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the breakfast at Hilton Birmingham Metropole. During your stay, you're just a quick walk from Pendigo Lake. Enjoy features like free WiFi in public areas, plus 2 restaurants and 2 bars. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Options for a bite to eat or a relaxing drink include 2 restaurants, a coffee shop and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include a lifeguard on-site, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Within a 10-minute walk of National Exhibition Centre and bp pulse LIVE
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Hilton Birmingham Metropole offers its guests a kids' pool, an indoor pool, a 24-hour health club, and a hot tub. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi.

Event space at this hotel measures 59998 square feet (5574 square metres) and includes conference space. A sauna, multilingual staff, and tour/ticket assistance are also featured at the family-friendly Hilton Birmingham Metropole. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Birmingham hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
Brightsmith on the Water – This restaurant serves breakfast, lunch and dinner.
The Gild – On-site café. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 20 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 18 per person
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Brightsmith on the Water
  • The Gild

Things to do

  • 24-hour health club
  • Children's pool
  • Concerts/live shows
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Free rollaway/extra bed
  • High chair
  • Indoor pool
  • Lifeguards on site

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 31 meeting rooms
  • 59,998 square feet of conference space

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (75 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Banquet hall
  • Built in 1976
  • Designated smoking areas
  • Lifeguards

Room amenities

Bedroom

  • Bedsheets provided
  • Free rollaway/extra bed
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Tea bags/instant coffee

More

  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 8:00 PM

Early check-in subject to availability

Late check-in subject to availability

Express check-in available

Check-out

Check-out before noon

Contactless check-out

Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 30 per pet (varies based on length of stay)
  • Maximum 2 (weight limit: 75 lb per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 13 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 18.00 per person
  • Self-parking fee: GBP 20.00 per night
  • Pet fee: GBP 30 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 4:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Up to 2 children aged 13 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Birmingham Hilton

Birmingham Metropole

Birmingham Metropole Hilton

Hilton Birmingham Metropole

Hilton Metropole Birmingham

Hilton Metropole Hotel Birmingham

Metropole Birmingham

Metropole Birmingham Hilton

Metropole Hilton

Metropole Hilton Birmingham

Hilton Birmingham Metropole Hotel Birmingham

Hilton Birmingham Metropole Hotel

Hilton Metropole

Hilton Birmingham Metropole Hotel

Hilton Birmingham Metropole Birmingham

Hilton Birmingham Metropole Hotel Birmingham

Hilton Birmingham Metropole Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 428 out of 1002 reviews
Rating 8 - Good. 255 out of 1002 reviews
Rating 6 - Okay. 143 out of 1002 reviews
Rating 4 - Poor. 104 out of 1002 reviews
Rating 2 - Terrible. 72 out of 1002 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

Reviews

2/10 Terrible

James

Business traveller
Disliked: Cleanliness, amenities
Room was in disrepair with a gaping hole between the framework of the window & the building itself. Have emailed Hilton & have had no correspondence.
Stayed 3 nights in Feb 2026

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Breakfast was good
Stayed 1 night in Feb 2026

10/10 Excellent

Jack

Stayed 1 night in Feb 2026

10/10 Excellent

Sheryl

Liked: Cleanliness, amenities
Staff were amazing, particularly at breakfast as we were shown around all the Vegan options and there were plenty!
Stayed 1 night in Feb 2026

10/10 Excellent

MARJORIE

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Our room was spotless, the hotel was great as were all the staff we met. The Brightsmith restaurant was amazing and our fillet steak was fantastic. The waiters were very nice and polite. The breakfast was also great so much choice. Overall we had a great time and experience and would come back.
Stayed 1 night in Feb 2026

4/10 Poor

Spencer

Business traveller
Liked: Amenities
Room was freezing, no heating. Food was terrible when it eventually arrived
Stayed 3 nights in Feb 2026

10/10 Excellent

Courtney

Travelled with group
Liked: Cleanliness, staff & service, amenities
Fabulous helpful staff, very comfortable bed, good bar and bar snacks.
Stayed 1 night in Feb 2026

4/10 Poor

Trevor

Liked: Amenities
Disliked: Staff & service
Booked a family room and the bed wasn’t set up for daughter. Shower broken and stick on the hottest setting potentially causing serious injury. Check in staff rude. Food in the bar cold and had to be sent back. Don’t recommend this hotel.
Stayed 2 nights in Feb 2026

8/10 Good

Sepi

Stayed 1 night in Feb 2026

4/10 Poor

Abigail

Travelled with partner
Disliked: Amenities, property conditions & facilities
The staff at the hotel were great - very friendly and helpful. But our bedroom was freezing when we arrived. We used the portable heater (which obviously indicates a problem) but cold air was coming through the window area and grates all night. Also, the bar was disappointing - we got back from our event at 9pm ish - the bar was shortstaffed and the area to buy snacks was open but not staffed.
Stayed 1 night in Feb 2026

6/10 Okay

Lynn

Business traveller
Liked: Cleanliness, staff & service, amenities
Room was behind the lifts and it wasn’t sound proof so you head it all night when the lift was used
Stayed 1 night in Feb 2026

10/10 Excellent

sara

Stayed 1 night in Feb 2026

10/10 Excellent

Brett

Travelled with family
Liked: Cleanliness, staff & service, amenities
Very clean. Good facilities. Staff incredibly friendly
Stayed 1 night in Feb 2026

6/10 Okay

Maria

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hotel was nice, great location for the NEC also. I was not impressed with staff attitude though. Our room wasn't ready to check in to, we had to wait in reception for 40 minutes even though this was after the 3pm check in time. When I asked how long it would be as we'd driven a long way and had food booked so needed to get ready, the woman on reception was very rude saying they'd been fully booked the previous night, the room wasn't ready and there was nothing they couldn't do about that. Also check out was 12.00, cleaning staff knocked our door at 11 and asked how long we'd be before checking out. I said we'd be checking out by 12 and she was annoyed by this.
Stayed 1 night in Feb 2026

10/10 Excellent

Judith

Business traveller
Liked: Cleanliness, staff & service, amenities
room was clean, lovely and warm when we arrived. Staff were friendly and helpful.
Stayed 2 nights in Jan 2026

10/10 Excellent

Jolene

Business traveller
Liked: Cleanliness, staff & service, amenities
Great hotel. We stay at a lot of places because of work, and this is a really decent one. Especially the breakfast. I have coeliac disease so need gluten free options, and they have loads. Plus are happy to make you a fresh cooked breakfast so there is no risk of cross contamination. The staff, especially the breakfast team, were all super friendly even though they were clearly rushed off their feet.
Stayed 5 nights in Jan 2026

10/10 Excellent

Thomas

Business traveller
Liked: Cleanliness, staff & service, amenities
Very helpful staff lovely big hotel great bar and food
Stayed 1 night in Feb 2026

10/10 Excellent

Kane

Liked: Cleanliness, amenities, property conditions & facilities
Amazing staff
Stayed 4 nights in Jan 2026

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, amenities
Lovely atmosphere
Stayed 2 nights in Jan 2026

6/10 Okay

Blanca

Liked: Cleanliness, property conditions & facilities
Its ok
Stayed 4 nights in Jan 2026

6/10 Okay

SHIRLEY

Stayed 3 nights in Feb 2026

8/10 Good

Lynn

Business traveller
Liked: Cleanliness, staff & service, amenities
Champagne reception on arrival to celebrate your anniversary!
Stayed 1 night in Feb 2026

10/10 Excellent

angela

Stayed 1 night in Jan 2026

10/10 Excellent

Dean

Stayed 2 nights in Jan 2026

10/10 Excellent

Ian

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Nice clean room
Stayed 1 night in Jan 2026