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Hope Street Hotel

4.0 star property

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Photo gallery for Hope Street Hotel

Sauna, steam room, hot stone massages, deep-tissue massages
View from property
Deluxe King Room | Premium bedding, in-room safe, desk, blackout curtains
Sauna, steam room, hot stone massages, deep-tissue massages
Sauna, steam room, hot stone massages, deep-tissue massages

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Bar
  • Gym
  • Room service

Explore the area

Map
40 Hope Street, Liverpool, England, L1 9DA
  • Liverpool ONE
    ‪11 min walk‬
  • Royal Albert Dock
    ‪18 min walk‬
  • The Beatles Story Museum
    ‪19 min walk‬
  • Liverpool (LPL-John Lennon)
    ‪16 min drive‬

Room options

View all photos for Deluxe Twin Room

Deluxe Twin Room | Premium bedding, in-room safe, desk, blackout curtains

Deluxe Twin Room

8.0 out of 10
Very good
(1 review)
  • 22 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Corner Suite

Corner Suite | Premium bedding, in-room safe, desk, blackout curtains

Corner Suite

  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room

Premium bedding, in-room safe, desk, blackout curtains

Twin Room

9.2 out of 10
Wonderful
(5 reviews)
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for King Room

King Room | Premium bedding, in-room safe, desk, blackout curtains

King Room

9.2 out of 10
Wonderful
(23 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Room

Studio Room | Premium bedding, in-room safe, desk, blackout curtains

Studio Room

8.2 out of 10
Very good
(10 reviews)
  • 31 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Lounge Suite

Lounge Suite | Premium bedding, in-room safe, desk, blackout curtains

Lounge Suite

  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite

Studio Suite | Premium bedding, in-room safe, desk, blackout curtains

Studio Suite

8.6 out of 10
Excellent
(4 reviews)
  • 35.0 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Room

Deluxe King Room | Premium bedding, in-room safe, desk, blackout curtains

Deluxe King Room

8.8 out of 10
Excellent
(13 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Hope Street Hotel

Hotel with 2 restaurants, near Royal Albert Dock
This smoke-free hotel features 2 restaurants, a full-service spa and a 24-hour fitness centre. WiFi in public areas is free. Other amenities include a bar/lounge, massage/treatment rooms and 24-hour room service.
Hope Street Hotel offers 149 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature premium bedding. 55-inch LCD televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit with a rainfall showerhead, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

Guests aged under 18 years old are not allowed in the swimming pool, fitness facility or hot tub.

Guests can pamper themselves with a trip to the on-site spa, which has 7 treatment rooms. Services include deep-tissue massages and hot stone massages. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us they can't get enough of Hope Street Hotel's great location. During your stay, you're just a quick walk from Hope Street. Enjoy features like free WiFi in public areas, plus 2 restaurants and a full-service spa. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy British cuisine while dining at The London Carriage Works
  • Full breakfast served daily for a fee
  • Indulge with hot stone massages at the spa
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the location and the helpful staff
  • 12 minutes by foot from Liverpool ONE and a 3-minute drive from Royal Albert Dock
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Hope Street Hotel offers its guests a full-service spa and a 24-hour fitness centre. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre and 5 meeting rooms are available. Event space at this hotel measures 581 square feet (54 square metres) and includes conference space. The business-friendly Hope Street Hotel also features concierge services, complimentary newspapers in the lobby, and laundry facilities.

This 4-star Liverpool hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 8:00 AM to 11:00 AM.
The London Carriage Works – This restaurant specialises in British cuisine and serves lunch, dinner and light fare. Guests can enjoy drinks at the bar.
1931 – This family restaurant specialises in international cuisine and serves breakfast, lunch and dinner. A children's menu is available. Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Filipino, French, Italian, Japanese, Lao, Latvian, Polish, Russian, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 15 per day)

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 19.50 per person
  • 2 restaurants
  • A bar/lounge
  • Couples/private dining

Restaurants on site

  • 1,931
  • The London Carriage Works

Things to do

  • 24-hour gym
  • Full-service spa

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 5 meeting rooms
  • 581 square feet of conference space
  • Business centre
  • Computer station

Full-service spa

  • 7 treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Free weekday newspapers
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per accommodation, per stay
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: GBP 2.40 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 19.50 per person
  • Nearby parking fee: GBP 15 per day (984 ft away)
  • Pet fee: GBP 15 per accommodation, per stay
  • Service animals are exempt from fees
  • Pool fee: GBP 55 per day
  • Spa fee: GBP 55 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Front desk staff will greet guests on arrival at the property.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 3 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Hope Street Hotel
Hope Street Hotel Liverpool
Hope Street Liverpool
Hotel Hope Street
Hope Street Hotel Hotel
Hope Street Hotel Liverpool
Hope Street Hotel Hotel Liverpool

Hope Street Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 656 out of 1002 reviews
Rating 8 - Good. 230 out of 1002 reviews
Rating 6 - Okay. 67 out of 1002 reviews
Rating 4 - Poor. 35 out of 1002 reviews
Rating 2 - Terrible. 14 out of 1002 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Rhett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Last minute booking as we weren’t happy with our accommodation at the Titanic hotel. Manager, reception, bar & restaurant teams were all fantastic & couldn’t have been more accommodating. Back to being our main stay when visiting Liverpool
Stayed 1 night in Feb 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel. Great location

Lovely hotel. Great location. Our stay was spoiled by the fact that guests have to pay £45 each to use the pool/sauna for 2 hours.
Stayed 3 nights in Apr 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel and a great location
Stayed 1 night in Mar 2025

10/10 Excellent

clare

Stayed 2 nights in Mar 2025

6/10 Okay

Michael

Liked: Staff & service

A drop off in satisfaction.

Wardrobe door was very difficult to open. Durex lubricant found in safe. Hair found on bath on arrival. No info provided on car parking. I have stayed at this hotel many, many times and was advised to park at the cathedral in the past. I parked there this time but there is now a three day limit and I stayed there longer than that. I am awaiting the penalty charge.
Stayed 3 nights in Mar 2025

8/10 Good

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

David

Stayed 2 nights in Mar 2025

8/10 Good

Kay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant stay.

Enjoyable stay ; the staff make this hotel with their attentive and helpful approach. My room and bed were comfortable and warm. There were issues with the shower ( too hot ) which were sorted out by staff. Had dinner and breakfast - both good, tasty food. I was disappointed not to be able to have a swim as part of my stay at the hotel. The website i booked on tells potential customers that there is a charge for breakfast but does not say that there is a charge to use the pool / spa. Thank you for a pleasant stay.
Stayed 1 night in Mar 2025

10/10 Excellent

Ben

Liked: Amenities
Wonderful as ever!
Stayed 1 night in Mar 2025

8/10 Good

Lesley

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel perfect location All staff so approachable and friendly I booked a standard room which was at no fault except the shower was accessible over the bath. If you want a walk in shower you need to book the room above ie a deluxe. My only criticism is you couldn’t access the pool or sauna in the spa without paying, even though I was a paying guest and the charge was steep at £55. I have stayed at many hotels of this level and above where you could access the spa for use of pool and sauna etc for free , disappointed!
Stayed 1 night in Mar 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Olivia

Stayed 1 night in Mar 2025

10/10 Excellent

Amjad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Hotel

Excellent. Lovely hotel in a great location. Staff extremely friendly.
Stayed 1 night in Mar 2025

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Kathrine

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for our requirements
Stayed 2 nights in Feb 2025

10/10 Excellent

Janet

Travelled with partner
Liked: Amenities
Lovely
Stayed 1 night in Mar 2025

10/10 Excellent

Liam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Daniel

Liked: Cleanliness, staff & service, amenities
It’s definitely past its best unfortunately, the management need to decide whether it’s a day spa or a hotel. Staff are lovely and very professional.
Stayed 1 night in Feb 2025

8/10 Good

Malcolm

Travelled with partner
Great position for theatre and nice bars.
Stayed 1 night in Feb 2025

6/10 Okay

Paul

Stayed 1 night in Feb 2025

10/10 Excellent

Carole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and acommondating staff, nothing was to much for them. Good size room and although we were early our room was ready for us. So made up with the hotel, we left chocolates as a thank you. We definitely will be back!
Stayed 1 night in Feb 2025

8/10 Good

David

Stayed 1 night in Feb 2025

10/10 Excellent

Alexander, Irvine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, smooth and efficient check-in, room was spotless and very comfortable, great breakfast and customer service. Highly recommended
Stayed 1 night in Feb 2025