Cranbrook Hotel

2.5 star property

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Photo gallery for Cranbrook Hotel

Exterior
Restaurant
Lobby
LCD TV
Quadruple Room, 2 Double Beds | Iron/ironing board, free WiFi

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Free WiFi
  • Business services

Explore the area

Map
22-24 Coventry Road, Ilford, England, IG1 4QR
  • ExCeL Exhibition Centre
    ‪10 min drive‬
  • Westfield Stratford City
    ‪12 min drive‬
  • O2 Arena
    ‪14 min drive‬
  • London (LCY-London City)
    ‪11 min drive‬

Room options

Double Room

  • 11 sq m
  • Sleeps 2
  • 1 Double Bed

Single Room

  • 9 sq m
  • Sleeps 1
  • 1 Single Bed

Twin Room, 2 Single Beds

  • 12 sq m
  • Sleeps 2
  • 2 Single Beds

Quadruple Room, 2 Double Beds

  • 16 sq m
  • Sleeps 4
  • 2 Double Beds

Triple Room

  • 13 sq m
  • Sleeps 3
  • 1 Double Bed OR 1 Single Bed

Similar properties

About this property

Cranbrook Hotel

Hotel in Ilford with free parking
This smoke-free hotel features a meeting room, a 24-hour front desk and free self-parking. WiFi in public areas is free. Other amenities include a banquet hall.
Cranbrook Hotel offers 60 accommodations with coffee/tea makers. LCD televisions come with digital channels. Guests can surf the web using complimentary wireless Internet access. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.
During your stay at Cranbrook Hotel, you'll be close to ExCeL Exhibition Centre. Free WiFi in public areas, free self-parking and a meeting room are available.
  • Free WiFi
  • Free self-parking
  • Amenities include a meeting room
  • 11 minutes by car from ExCeL Exhibition Centre and 9 minutes from Thames River
Public spaces have free WiFi. Self parking is free.

This Ilford hotel is smoke free.

Languages

English, French, Hindi, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Free self parking on site
  • Wheelchair-accessible parking available

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 buildings
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bathroom

  • Hair dryer (on request)
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 1 PM; check-in end time: 9 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Please note all reservation cancellation, modification, or amendment requests must be submitted and confirmed via email.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 100 per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 8 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

Property is also known as

Cranbrook Hotel
Cranbrook Hotel Ilford
Cranbrook Hotel Ilford, Essex
Cranbrook Ilford
Cranbrook Hotel Hotel
Cranbrook Hotel Ilford
Cranbrook Hotel Hotel Ilford

Cranbrook Hotel Reviews

Reviews

6.2
Rating 10 - Excellent. 150 out of 1006 reviews
Rating 8 - Good. 280 out of 1006 reviews
Rating 6 - Okay. 238 out of 1006 reviews
Rating 4 - Poor. 158 out of 1006 reviews
Rating 2 - Terrible. 180 out of 1006 reviews

6.6/10

Cleanliness

7.0/10

Staff & service

6.0/10

Amenities

5.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

Romina

Liked: Cleanliness, staff & service
Good clean condition for the price, very clean, but I reccommend staff memeber to use different cleaning stuff for bathroom and bedroom separetly, receptionist very polite, had issue with screming at one of the night from another room but as soon my husband informed the receptionist he was so quick to come and helpful but by the time someone left the property and gone. Over all everything else was fine.
Stayed 5 nights in Apr 2025

8/10 Good

Shabber

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

2/10 Terrible

BIPLOB KISHOR

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
we booked Cranbbrook Hotel but were sent to Lucky 8 Hotel, but the accomodation was not in the main building, it was down a side road. Also, the car parking was further away on another site. The hotel room had poor privacy since people talking in the room above and in the room below could be heard very clearly in our room. Lastly, the television did not work. They were supposed to fix it but when we returned to the room later that evening, we found the room door left open and theTV was left on the fridge and still did not work. I feel that I should be entitled to some compensation for the upset caused by these issues.
Stayed 1 night in Apr 2025

2/10 Terrible

BIPLOB KISHOR

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
We have booked Cranbrook hotel Ilford London with two family rooms with free parking. but when we arrived, they gave us another hotel which is far away and messed up with several hotel parking places to park. Which makes us very disappointed.
Stayed 1 night in Apr 2025

6/10 Okay

Analice De Lourdes

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
Couldn’t sleep as there was people talking in front of the hotel and my bedroom was just at the front.
Stayed 1 night in Mar 2025

8/10 Good

Juan antonio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely excellent service! Thank you!
Stayed 1 night in Apr 2025

6/10 Okay

shakira

Travelled with family

Was ok

Overall ok at this price
Stayed 1 night in Apr 2025

8/10 Good

Mohammad

Stayed 1 night in Apr 2025

8/10 Good

Chloe

Stayed 1 night in Apr 2025

2/10 Terrible

KULASINGAM

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

R V

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great. Thanks.

Great. Thanks.
Stayed 1 night in Mar 2025

8/10 Good

John

Business traveller
Liked: Cleanliness, staff & service, amenities
Staff were very friendly & helpful
Stayed 3 nights in Mar 2025

2/10 Terrible

Marian

Stayed 1 night in Mar 2025

8/10 Good

LAI HING

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The hotel is quite old, but it is very clean. It is close to the station and offers free parking
Stayed 4 nights in Mar 2025

2/10 Terrible

Oluwatomilayo

Stayed 1 night in Mar 2025

2/10 Terrible

Jaba

Stayed 1 night in Mar 2025

2/10 Terrible

Jon

Disliked: Property conditions & facilities
Stayed 1 night in Feb 2025

6/10 Okay

Prabhu

Stayed 3 nights in Feb 2025

8/10 Good

Glenn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice size room, was clean, slight problem with shower hose but staff responded quickly to correct the issue, would recommend and I would stay again.convenient for transport,.
Stayed 6 nights in Feb 2025

10/10 Excellent

Alexandru

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff from reception was great. I had parking car. The room was clean. They need to fix the painting on the wall.
Stayed 1 night in Feb 2025

8/10 Good

Athira

Stayed 1 night in Feb 2025

2/10 Terrible

Farhan

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible experience

First of all our booking was at Cranbrook hotel, upon arriving there the lady at reception said that they’ve moved our booking to Britannia Inn hotel because she said the hotel is full. We had booked the room in this hotel a month ago and still they moved us to another hotel without any communication. Secondly the other hotel Britannia Inn was terrible. It was a loft converted room and was quite dirty and had a bad smell. We would never book this hotel again!
Stayed 1 night in Feb 2025

6/10 Okay

Anthony

Liked: Staff & service, room comfort
It was a quite night buh I feel they should work more on there cleanings.
Stayed 1 night in Jan 2025

6/10 Okay

Bulent

Stayed 1 night in Feb 2025