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4.1 out of 5

"Good for a night as a little stop over. It was clean and had everything you need in your room. " More

By a verified traveller on Sun 03 Sep 2023

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Good Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
CHF 97* Per night/room 19 May - 20 May

Good Room (Twin)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Good Room with Water view (King)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

The Best Room with Water view

Bed Count 1 King Bed Maximum Occupancy 2 Max

Good Room with Water view

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the overall value at Good Hotel London. During your stay, you're just a quick walk from ExCeL Exhibition Centre. You'll find features such as free WiFi in public areas, plus 2 bars and a restaurant.

  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests like the accommodation for the cleanliness, comfy beds and overall comfort
  • 6 minutes by foot from ExCeL Exhibition Centre and a 4-minute drive from One Canada Square

Good Hotel London ratings based on 23 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Good Hotel London

Everyone (15) Couples (2) Family (3)
5 out of 5
Good for a night as a little stop over. It was clean and had everything you need in your room.

Posted by on 3 Sep 2023

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Comment from Hotel Management

5 Sep 2023 by Ibrahim Good Hotel London

Hi Joanna, Thank you for your positive review. We're delighted to hear you had a comfortable stay during your stopover. If your travels bring you back our way, we'd love to welcome you again. Kind Regards, Ibrahim

4 out of 5

Posted by on 19 May 2023

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5 out of 5

Posted by on 19 Aug 2022

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3 out of 5
Trendy modern and clean hotel. Very kind staff. If you want a night to lay your head fine. Parking was a nightmare, very unhelpful staff at excel wouldn’t let us park there and car park opposite was closed! Had to use just park app to find a locals driveway to park on 10mins walk. Bedrooms are tiny boxes yet atrium is huge shame they didn’t use that space on the rooms. kettle had to be put on chair to reach the plug socket! Not that safe! Oh and no TVs in rooms.

Posted by on 29 Jul 2022

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4 out of 5
The location great for 02 although airway closes too early. Hotel clean, welcoming, and good choice for breakfast. Lack of reading lighting in rooms and plug for kettle in awkward place.

Posted by on 16 Jan 2020

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Comment from Hotel Management

24 Jan 2020 by FO

Dear Guest, Thank you very much for your review. We appreciate it very highly and will take it on board to create a better experience for all our guest. It is a real pleasure to read your satisfaction with our Welcoming hotel and our breakfast. We are looking forward to seeing you again. Many Thanks and Stay Good. GOOD Team

5 out of 5
Great hotel, very funky in design. Rooms give all facilities you need for a night. Great value, will stay again. Was going to o2, perfect location. Took cable car to o2 and taxi back. Bathroom tiles a little tired but fine (pain peeling in shower.

Posted by on 16 Oct 2019

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Comment from Hotel Management

21 Oct 2019 by Liban

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

5 out of 5

Posted by on 5 Oct 2019

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Comment from Hotel Management

29 Oct 2019 by the good team

Thank you for your score! Kind regards, The GOOD Team

4 out of 5

Posted by on 17 Sep 2019

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Comment from Hotel Management

18 Sep 2019 by the good team

Dear Guest, Thank you very much for your feedback! See you soon! Kind regards, The Good Team

5 out of 5

Posted by on 24 Jun 2019

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Comment from Hotel Management

24 Jun 2019 by the good team

Dear Guest, Thank you so much for your score! See you soon. Kind regards, The good team

2 out of 5
I wanted to like this more than I did. The things I didn’t go for were not the hotels fault, but it is quite simply a very modern hotel and the room facilities are basic. No TV, no minibar, but a desk....it reminded me of student digs. Cheaper than some of the other hotels in the area, but based on what I got for the money, next time I will go elsewhere.

Posted by on 18 Jun 2019

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Comment from Hotel Management

21 Jun 2019 by FO

Dear guest, Thank you for taking the time to tell us about your experience at the Good Hotel London. I am sorry that not all aspects of your experience meet your expectations The reason we have no TV or minibar is that we aim to bring our guests to our living room to enjoy our quality service and space. Many thanks, the Good Team

Property Features

Along with a restaurant, there's a snack bar/deli on site. You can unwind with a drink at one of the 2 bars/lounges. Business amenities include 9 meeting rooms and coworking spaces. Public spaces have free WiFi. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Good Hotel London. This 4-star London hotel is smoke free.

  • 148 guestrooms or units
  • 3 levels
  • 2 bars or lounges
  • Conference rooms
  • Built in 2015
  • Deli
  • Terrace on the roof
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Lift
  • No smoking on site
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: London West Ham Station (2.8 km / 1.7 mi)
  • Metro station: Royal Victoria Station (0.4 km / 0.2 mi)

Room Amenities

Good Hotel London offers 148 air-conditioned accommodations with a safe and coffee/tea makers. Beds feature premium bedding. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a shower, complimentary toiletries and hairdryers. Housekeeping is provided on a daily basis.

  • Coffee maker
  • Luxury bedding
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:30 AM.

The Living Room – On-site restaurant.

The Roof Terrace – This beachfront rooftop bar specialises in local cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. Open daily.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 4:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival.

Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival.

Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 25.0 per night.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

The property’s seasonal rooftop terrace bar is open in spring and summer from Friday to Sunday, 2-9 PM (weather permitting).

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, debit cards and cash.

For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

  • Property follows sanitisation practices of COVID-19 Guidelines (WHO)
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Security system
  • Staff does not wear personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Guests must register online prior to arrival
  • No shield between guests and staff in main contact areas
  • Guests must provide a copy of their government-issued photo I.D. in advance
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • Property follows regional sanitisation guidelines We're Good To Go (UK)
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 18.50 per person
  • Nearby parking fee: GBP 25 per day (2625 ft away)
  • Rollaway bed fee: GBP 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Good Hotel
  • Good London
  • Good Hotel London Hotel
  • Good Hotel London London
  • Good Hotel London Hotel London

You should know

  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.