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"Very good location
Feels clean and comfortable for a 3* not bad at all
Hotel staff very friendly and helpful
Breakfast was basic but they got it all
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Holiday Inn Express London - Golders Green (A406), an IHG Hotel ratings based on 15 Verified Reviews
Review Summary
3.7
out of 5
3.5 out of 5.0
Room cleanliness4.0 out of 5.0
Service & staff4.0 out of 5.0
Room comfort3.0 out of 5.0
Hotel condition3.5 out of 5.0
Guest reviews for Holiday Inn Express London - Golders Green (A406), an IHG Hotel
Everyone (10)Couples (1)Family (2)
5 out of 5
Very good location
Feels clean and comfortable for a 3* not bad at all
Hotel staff very friendly and helpful
Breakfast was basic but they got it all right everything was very tasty
Posted by a verified traveller on 16 Mar 2020
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4 out of 5
Very good value. Room a little tired but clean and good facilities including parking.
Posted by WesV, from High Peak on 6 Feb 2020
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5 out of 5
Great location just off the M1 and easy access to London. Really friendly helpful staff , good breakfast and simple clean room.
Posted by a verified traveller on 18 Jan 2020
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4 out of 5
Exactly what a hotel needs to be, nothing more nothing less, staff 110% all very nice
Posted by a verified traveller on 18 Dec 2019
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5 out of 5
Nice comfortable hotel - well situated. Excellent breakfast with superb service by all staff. Room very comfortable and clean. Would definitely stay again.
Posted by Jonavon, from Somerset on 22 Oct 2018
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2 out of 5
One night staff member, very unsafe.
Pros:Walk in shower
Cons:Security guard at night is a must, reception staff are rude. Complaints to be dealt with without attitude.
I booked a double room a few hours before it was needed on Friday. The room was very clean and as a disabled guest I was very happy to have a walk in shower. These seem a rarity these days. Upon booking in we were told it was a non smoking throughout hotel. We booked a double bed but it ended up as two singles pushed together which kept gaping. At about 4am we woke up to a heated argument going on in what sounded like the room above. Then the smell of cigarette smoke engulfed our room ( we had an adjoining door) I phoned down to reception and the man said he would send someone up, which as far as I could hear, he did not. I called back and said it was getting worse and he claimed that someone had been up and they had refused to open the door. I said this was not acceptable and he must do something more as it is illegal to smoke. He then got rude and said "what do you expect me to do about it", so I said how about going in to the room in your hotel and making them stop or kick them out. He said it was not in his job description, he had called the police (they did not show up) and did nothing to sort it out. There was no manager on site, and we had to sleep in the freezing weather with the window open and listen to the north circular noise for the rest of the time. Upon leaving I was charged the full price for the stay and no apology given. So beware if staying here, there is no manager, no security guard and people can smoke and fight at all hours without penalty. The cleaning
Posted by Christine, from London on 20 Mar 2018
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5 out of 5
Great value for money
Great location to park and travel to central London, staff were very friendly and helpful and facilities were great. Only downside was the hard mattress, didn’t sleep very well because of it.
Posted by Lucy, from bedford on 18 Feb 2018
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2 out of 5
Average hotel experience
Stayed with my family. The sofa bed was not comfy fir the kids. Breakfast was chaotic as not enough space fir everyone and a shortage of food a d crockery. Been in better hotels by far. Won't stay again
Posted by sarah , from west midlands on 31 Jul 2017
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2 out of 5
APPALLING, DO NOT RECOMMEND
Pros:dinner in the evening was quite pleasant.
Cons:all of the above
old mattress, very uncomfortable for someone with back problems, sofa bed really tired, kids had a bad night sleep too.
Staff kept insisting about getting a credit card details even though the room was paid in full prior to our stay on your website, at some point they were threatening(obsessive), Not prepared to accept my husbands military ID which under the British Army code of conduct prevents him from pour behaviour.
Breakfast appalling, badly organised , disgustingly presented and prepared.
One member of staff to cover the all restaurant, no information or direction to help when arriving.
Posted by a verified traveller on 15 Apr 2017
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4 out of 5
The stuff was nice and always helpful. My room was clean.
Posted by a verified traveller on 4 May 2019
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
