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 London • 1 Room
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Rafayel on the Left Bank

5-star property
34 Lombard Rd, London, England 044 511 21 42
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3.3 out of 5
See all 24 ebookers Reviews

"Rooms are amazing and spacious. A great space to stay in terms of comfort. If you are not happy with something staff promptly fix issue. I think the o ... " More

By a verified traveller on Tue 19 Apr 2022

Points Of Interest

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Standard Double Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max
CHF 173* Per night/room 26 May - 27 May

Deluxe Double Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Nile Junior Suite

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Superior Double Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Premium Double Room, River View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Emperor Suite, river view

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hotel Description

Our customers tell us they enjoy Rafayel on the Left Bank's good location. During your stay, you'll be within walking distance of Thames River. Enjoy features like free WiFi in public areas, plus a full-service spa and a restaurant.

  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • English breakfast served daily for a fee
  • Self-parking available for a fee
  • Treat yourself with a visit to the full-service spa
  • Amenities include a front desk safe, laundry facilities and a lift
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests speak favourably about the location and the helpful staff
  • 14 minutes by foot from Thames River and a 5-minute drive from Sloane Square
  • Cats and dogs welcome for a fee (restrictions apply)

Rafayel on the Left Bank ratings based on 24 Verified Reviews

Review Summary
3.3 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Rafayel on the Left Bank

Everyone (7) Business (5) Couples (8) Family (1)
2 out of 5

Posted by on 30 Aug 2023

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4 out of 5
Rooms are amazing and spacious. A great space to stay in terms of comfort. If you are not happy with something staff promptly fix issue. I think the only thing that lets this facility down is the staffs lack of customer service training. House keeping staff are the worse, reception personnel are getting better but more training would help regular stayers (like myself) have a better experience. Kitchen staff are great. I will continue using this place as the good outWeighs the bad.

Posted by on 19 Apr 2022

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3 out of 5

Posted by on 23 Aug 2021

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2 out of 5
Checkin unfriendly, checkout difficult. Shower flooded and bathroom tiles all damaged.

Posted by on 5 Aug 2021

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3 out of 5
Room is very dark with the curtains closed, the lighting isn't very appropriate. Also no plug socket located near to the desk. In general the room was nice but unfortunately the bath towel had what looked like some fairly fresh bloodstains on, and so seemingly hadn't been washed or replaced. What was most shocking was the attitude of the staff when I presented this to them. They didn't even offer an apology. All they said is they will speak to housekeeping. General demeanour of the reception staff was terrible throughout my stay. Certainly not made to feel welcome. I recommend staying elsewhere.

Posted by , from Staffordshire on 25 Jan 2020

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4 out of 5
Only thing that we didn't like was that we were unable to turn off the aircon in the room. I should say however that we didn't call down and ask how to switch it off.

Posted by on 22 Jan 2020

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4 out of 5

Posted by on 17 Jan 2020

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1 out of 5
Booking was cancelled without us being aware. They were not sympathetic at all. No help was given to find another accommodation or reimbursement for having made an error and living us stranded without a hotel at such such short notice. I am very angry on how it was all dealt and will be taking this matter further. As we ended up paying double the amount for another accommodation as it was on such short notice!!!!

Posted by on 9 Dec 2019

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4 out of 5

Lovely stay

I had a lovely experience at hotel Rafayl as always. It was a lovely and relaxing way to start my birthday. The staff where polite and helpful.

Posted by on 12 Feb 2018

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4 out of 5
Pros: decent quality for the price. good customer service from staff
Cons: bit far out location wise. sometimes therefore bit of a wait for a cab

Posted by on 14 Nov 2016

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About the Rafayel on the Left Bank

Location 34 Lombard Rd, London, England SW11 3RF

Renovations + Closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday and Thursday:

  • Fitness facility
  • Indoor pool
  • Outdoor pool
  • Sauna

The following facilities are closed on Friday and Saturday:

  • Fitness facility
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Hot tub

Property Features

Rafayel on the Left Bank offers its guests a full-service spa, Access to hot tub, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A fitness centre, spa services, and laundry facilities are also featured at the luxury Rafayel on the Left Bank. For a fee, parking is available. This 5-star London hotel is smoke free.

  • 65 guestrooms or units
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Clapham Junction Station (1.2 km / 0.7 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Rafayel on the Left Bank offers 65 air-conditioned accommodations with a safe and coffee/tea makers. Flat-screen televisions come with premium satellite channels. Bathrooms include dressing gowns, slippers and complimentary toiletries. This London hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Cots (surcharge)
  • Housekeeping (daily)
  • Safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning

Food & Drink

For a fee, guests can enjoy a English breakfast daily.

Banyan on the Thames – This restaurant serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting).

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include Access to hot tub, a sauna and a fitness centre.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking
  • Wheelchair accessible path of travel

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 30.0 per night.
  • Cots (infant beds) are available for GBP 30.0 per night.

Pet Policy

  • Pets: GBP 30 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

On-site parties or group events are strictly prohibited

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. On-site parties or group events are strictly prohibited.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Car recommended
  • Credit card pre-authorization
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Staffed front desk
  • Social distancing measures are in place
  • Events/parties not allowed
  • Property confirms they are implementing enhanced cleaning measures
  • Debit cards
  • Online penalty collection

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 50 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 14.95 for adults and from GBP 14.95 for children
  • Secured self-parking fee: GBP 20 per night
  • Pet fee: GBP 30 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: GBP 20 (subject to availability)
  • Crib (infant bed) fee: GBP 30.0 per night
  • Rollaway bed fee: GBP 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Left Bank London
  • Rafayel
  • Rafayel Left Bank
  • Rafayel Left Bank Hotel
  • Rafayel Left Bank Hotel London
  • Rafayel Left Bank London
  • Rafayel London
  • Rafayel On The Left Bank Hotel London
  • Rafayel On The Left Bank - Hotel And Spa
  • Rafayel On The Left Bank - Hotel & Spa London, England
  • Rafayel on the Left Bank Hotel
  • Rafayel on the Left Bank London
  • Rafayel on the Left Bank Hotel London

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.