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Malmaison Oxford

4.0 star property

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Photo gallery for Malmaison Oxford

Hallway
1 bedroom, hypo-allergenic bedding, in-room safe, desk
Exterior
Meeting facility
Garden

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • Bar
  • Room service
  • Pet-friendly

Explore the area

View in a map
3 Oxford Castle, Oxford, England, OX1 1AY
  • Place, University of Oxford
    ‪1 min walk‬
  • Place, Oxford Castle
    ‪1 min walk‬
  • Place, New Theatre Oxford
    ‪3 min walk‬
  • Airport, Oxford (OXF)
    ‪15 min drive‬

Room options

View all photos for House of Correction Double Room

House of Correction Double Room | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

House of Correction Double Room

8.8 out of 10
Excellent
(33 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Double Room

9.2 out of 10
Wonderful
(24 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Club Double Room

Club Double Room | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Club Double Room

9.0 out of 10
Wonderful
(12 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Cell Double Room

Cell Double Room | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Cell Double Room

9.6 out of 10
Exceptional
(27 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Club Double Cell Room

Club Double Cell Room | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Club Double Cell Room

8.8 out of 10
Excellent
(14 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Junior Suite

9.2 out of 10
Wonderful
(5 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite

Suite | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite

10.0 out of 10
Exceptional
(1 review)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Signature Suite

Signature Suite | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Signature Suite

9.4 out of 10
Exceptional
(3 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

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About this property

Malmaison Oxford

Hotel with a restaurant, steps from University of Oxford
Along with a restaurant, this smoke-free hotel has a bar/lounge and valet parking. WiFi in public areas is free. Other amenities include 24-hour room service, concierge services and dry cleaning.
Malmaison Oxford offers 95 accommodations with a safe and complimentary bottles of water. Flat-screen televisions come with digital channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Our customers tell us that they can't get enough of the helpful staff at Malmaison Oxford. During your stay, you're just a quick walk from University of Oxford. You'll find features such as free WiFi in public areas, plus a restaurant and a bar. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • Guests have great things to say about the location and the helpful staff
  • Steps from University of Oxford and 8 minutes on foot from Thames River
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. The business-friendly Malmaison Oxford also features a terrace, a garden, and concierge services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Oxford hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 8:00 AM to 11:00 AM.
Chez Mal Brasserie – This restaurant serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting).
Malbar – On-site cocktail bar. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (GBP 34 per night)
  • Limited on-site parking

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 27 for adults and GBP 13 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Chez Mal Brasserie
  • Malbar

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • Lift

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: GBP 25 per pet, per night
  • Only dogs are allowed
  • Maximum 1 pets
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 30.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 27 for adults and from GBP 13 for children
  • Valet parking fee: GBP 34 per night
  • Pet fee: GBP 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Guests must contact this property in advance to reserve valet parking.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Malmaison Oxford Hotel
Malmaison Hotel Oxford
Malmaison Oxford
Malmaison Oxford Castle Hotel Oxford
Malmaison Hotel Oxford
Malmaison Oxford Hotel
Malmaison Oxford Oxford
Malmaison Oxford Hotel Oxford

Reviews

Malmaison Oxford Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 649 out of 1000 reviews
Rating 8 - Good. 217 out of 1000 reviews
Rating 6 - Okay. 96 out of 1000 reviews
Rating 4 - Poor. 29 out of 1000 reviews
Rating 2 - Terrible. 9 out of 1000 reviews

Reviews

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great!

An absolutely amazing historical spot!
Stayed 1 night in Aug 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Loved my stay here. Right in the heart of Oxford and was walking distance to everywhere I wanted to go.
Stayed 2 nights in Aug 2025

10/10 Excellent

Alfredo

Travelled with partner
Liked: Cleanliness, staff & service
My wife tripped and fractured her ankle on the street. The staff at the Malmaison went beyond the call of duty to accomodate us and get us ice and a wheelchair and really helped us out.
Stayed 1 night in Aug 2025

10/10 Excellent

Alison

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location Amazing use of an old building, very atmospheric Wonderful staff, all knowledgeable of the area, gave great advice and options Dining for both breakfast and dinner was lovely
Stayed 3 nights in Aug 2025

8/10 Good

Steve

Stayed 1 night in Aug 2025

6/10 Okay

Verified traveller

Not terrible, but I wouldn’t return.

We arrived early and were told the room would be available in about a hour. It was actually available just after the official check in time. I would have been just fine knowing the time was at 3 - why set unrealistic expectations? The room we were in was below ground level, which makes for a dark atmosphere. The shower drained so poorly that we had to turn it off in the middle to avoid creating a flood. The people were nice but. didn’t seem too focused on service. Or was the kind of place where they know you won’t come back, so why bother. If
Stayed 6 nights in Aug 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Jiayin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything from when we entered to checkout was perfect. The building is unique and landscape is beautiful. Rooms are bigger than the standard European hotels. Service was excellent! Walking distance to everything. One of the best experiences I’ve had this trip. Must stay when in Oxford.
Stayed 1 night in Jul 2025

8/10 Good

Jo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Steven, Indian Head

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful unique property slap bang in the center of Oxford. Very friendly staff. Only downside for me was the pillows shrunk down to nothing once you lay your head on them. A very minor detail of course.
Stayed 2 nights in Aug 2025

8/10 Good

Wayne

Stayed 2 nights in Jul 2025

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely unique hotel. Well placed for the fires of Oxford. Lovely food and staff all very helpful. Highly recommend
Stayed 2 nights in Aug 2025

10/10 Excellent

Darren

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel!
Stayed 4 nights in Jul 2025

10/10 Excellent

Alfred

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unique property, good location

Nice breakfast, friendly staff, very accommodating. Unique property—it’s a castle.
Stayed 1 night in Aug 2025

6/10 Okay

Andrea

Disliked: Staff & service, property conditions & facilities
The concept is interesting but can’t excuse neglecting updates. For the cost I was surprised by the cheap fixtures and industrial carpeting. Mildew in the shower and dirty room service dishes left in the halls. Definitely not worth the price.
Stayed 2 nights in Aug 2025

10/10 Excellent

Darren

Stayed 1 night in Jul 2025

10/10 Excellent

Darren

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and unique hotel
Stayed 2 nights in Jul 2025

2/10 Terrible

Jeffrey

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
If you want to sleep do not stay here, they share a recycle bank with surrounding bars who dump there bottles in the recycling bins at 01.15, 02.30 & 05.30. This happens every night. Along with this the council waste collection arrives Sat & Sun at 05.30. On arrival at reception they swarm on you in a rush to get your car taken away as no onsite parking. They ask when and what time you want your car over the weekend how are you to know when you have only just arrived. I would never stay there again.
Stayed 2 nights in Jul 2025

6/10 Okay

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
The cell rooms do not have a window that opens , there is no AC. The rooms are hot and stuffy, glad to be home . A basic fan was provided, reception said the issue was being addressed. Although similar reviews go back a long time.
Stayed 2 nights in Jul 2025

10/10 Excellent

Clare

Stayed 1 night in Jul 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay! Highly recommend

Such an excellent stay! Great history and friendly service. Walkable to everything. We had the two floor, loft room and it was spacious and perfect!
Stayed 3 nights in Jun 2025

8/10 Good

Dale

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
wonderful experiece, everything was great, however, the only issue we had, it could do with some opening windows, I understand it was an Ex prison, however they could have designed the windows around the the theme. but overall outstanding and will visit again..
Stayed 2 nights in Jul 2025

10/10 Excellent

DANIEL

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

8/10 Good

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

William

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel but looking a bit tired in places
Stayed 1 night in Jun 2025