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Novotel Birmingham Centre

4.0 star property

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Photo gallery for Novotel Birmingham Centre

Exterior
Interior entrance
Bar (on property)
Breakfast, lunch and dinner served
Interior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym
  • Room service
  • Bar
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
70 Broad Street, Birmingham, England, B1 2HT
  • Place, International Convention Centre
    ‪4 min walk‬
  • Place, Utilita Arena Birmingham
    ‪5 min walk‬
  • Place, Broad Street
    ‪6 min walk‬
  • Airport, Birmingham (BHX)
    ‪20 min drive‬

Room options

View all photos for Superior Room, 1 Queen Bed with Sofa bed

Superior Room, 1 Queen Bed with Sofa bed | Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 Queen Bed with Sofa bed

10.0 out of 10
Exceptional
(4 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed

7.8 out of 10
Good
(25 reviews)
  • 25 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Executive Room, 1 Queen Bed with Sofa bed

Executive Room, 1 Queen Bed with Sofa bed | Minibar, in-room safe, desk, laptop workspace

Executive Room, 1 Queen Bed with Sofa bed

7.0 out of 10
Good
(2 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

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About this property

Novotel Birmingham Centre

Hotel with a restaurant, steps from Brindleyplace
Along with a restaurant, this smoke-free hotel has a fitness centre and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a 24-hour business centre and a conference centre are on-site. Housekeeping is available on request.
Novotel Birmingham Centre offers 148 accommodations with minibars and laptop-compatible safes. This accommodation has separate sitting areas and includes desk chairs and dining tables. 25-inch LCD televisions come with satellite channels. Bathrooms include complimentary toiletries and hairdryers.

This Birmingham hotel provides complimentary wireless Internet access. Business-friendly amenities include offices, desks and telephones. Additionally, rooms include an iron/ironing board and a ceiling fan. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

Children aged under 16 years old are not allowed in the fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Novotel Birmingham Centre. During your stay, you're just a quick walk from Broad Street. You'll find features such as free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a front desk safe, a 24-hour business centre and 9 meeting rooms
  • On-site recreation includes a gym
  • Steps from Brindleyplace and Broad Street
  • Cats and dogs welcome for a fee
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre and 9 meeting rooms are available.

WiFi is free in public spaces. Event space at this hotel measures 2616 square feet (243 square metres) and includes a conference centre. A fitness centre, an arcade/games room, and multilingual staff are also featured at the business-friendly Novotel Birmingham Centre. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Birmingham hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 6:30 AM to 10:30 AM.
Elements – This restaurant serves breakfast, lunch and dinner. A children's menu is available.
Late-night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (GBP 18 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 6:30 AM to 10:30 AM on weekends; GBP 18 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Elements

Things to do

  • Arcade/game room
  • Gym

Family friendly

  • Arcade/game room
  • Dining table
  • In-room cot
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 9 meeting rooms
  • Conference centre (2,616 square foot of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Bathroom emergency pull cord
  • Grab bar in bathtub
  • Grab bar in shower
  • Hand-held showerhead
  • Handrails in hallways
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1991
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 25-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Dining table
  • Minibar

More

  • Bulk dispensers for toiletries
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Office
  • Phone
  • Portable fan
  • Recycling
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 20
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 20
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 20 per pet, per day
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 18 per person
  • Covered self-parking fee: GBP 18.00 per day
  • Pet fee: GBP 20 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: GBP 20 (subject to availability)
  • Late check-out fee: GBP 20 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Novotel Birmingham Centre
Novotel Hotel Birmingham Centre
Novotel Birmingham Centre Hotel
Birmingham Novotel
Novotel Birmingham Centre Hotel Birmingham
Novotel Birmingham Birmingham
Novotel Birmingham Centre Hotel
Novotel Birmingham Centre Birmingham
Novotel Birmingham Centre Hotel Birmingham

Reviews

Novotel Birmingham Centre Reviews

8.2

Very good

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 390 out of 1003 reviews
Rating 8 - Good. 384 out of 1003 reviews
Rating 6 - Okay. 133 out of 1003 reviews
Rating 4 - Poor. 53 out of 1003 reviews
Rating 2 - Terrible. 43 out of 1003 reviews

Reviews

8/10 Good

Gavin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed for a show at the Arena which is a short walk away. Also went to the cinema which is just up the road. Location is grand, on the main strip, conveniance shops right next door. The hotel has about 50 parking spaces in an underground car park, it was full by 4.00 but ok when I got there. £18 for the night. Staff were very nice, especially a lovely lady at breakfast. Room fine, large bed. Separate toilet and bathroom which is unusual. Enjoyed breakfast, veggie sausages provided without having to ask. Had to sit a bit outside the restaurant as it was full. Got 15% off drinks in the bar. A good stay.
Stayed 1 night in Jul 2025

6/10 Okay

Michael

Travelled with partner
Liked: Staff & service
Very convenient and competitively priced for central Birmingham and the NIA/Utilita Arena. Car park very small and very tight if you have a bigger car. Bar was closed by 11 and the rooms are very basic and could do with a refresh - our room has a stained carpet. Beds quite hard too! Staff were lovely and friendly though and it suited our purposes as a bed for the night.
Stayed 1 night in Jul 2025

6/10 Okay

Michelle

Liked: Cleanliness, room comfort
Disliked: Staff & service
For an expensive hotel, I expected more from the reception staff. It advertised 24/7 food service, when I called the man on reception said “oh, we’ve turned off everything.. We can’t do that’ it was 11.00 pm. Every time zi asked for assistance, it was a problem. Because i wasn’t dressed like a business person, I was challenged to see my room number… no thanks I would not recommend them
Stayed 2 nights in Jul 2025

8/10 Good

Anthony, New Rochelle

Stayed 1 night in Jul 2025

2/10 Terrible

Shivam

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Lovely hotel and great sized room.All staff were friendly and helpful.Good location and would definitely stay here again
Stayed 2 nights in Jun 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Good value
Stayed 1 night in Jun 2025

6/10 Okay

Mark

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2025

10/10 Excellent

david

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel and room was immaculate, excellent service, hospitality, staff were superb and pleasant, (even when i lost an item and i was an hour away they went looking for it) and breakfast could not fault it. Car parking was ideal which is in the basement and secure. Definately stay again
Stayed 2 nights in Jun 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My wife is Coeliac and we had breakfast here. The service in regards to this was best practice, for example separate toasters and area for preparing the toast. Overall, was well looked after.
Stayed 1 night in Jun 2025

10/10 Excellent

Haidar

Stayed 2 nights in Jun 2025

8/10 Good

Zoe

Liked: Cleanliness, staff & service

Great hotel

Booked as a weekend stay, restaurant & bar was good with friendly & helpful staff. Reception staff also very good. Hotel was lovely & clean. Utilita arena about an 8 minute walk along the canal where there are bars & restaurants along the way. If your disabled like me, I'd suggest stopping outside front of the hotel to drop your bags before parking your car in the underground car park as you have to walk up a flight of stairs to gain access to the reception & there is no lift.
Stayed 2 nights in Jun 2025

8/10 Good

Marcus

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
.
Stayed 1 night in Jun 2025

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

6/10 Okay

Theresa

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
Check in was nice and helpful and friendly but then it went down hill, one towell for two of us, one teabag , room wasn't made after the first night got back last night to no teabags or bed cleaned made Or towel chanred the cleaner was outside our room yesterday morning so saw us leave& we put the sign on the door and the cleaner saw us leave
Stayed 2 nights in May 2025

8/10 Good

Samantha

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

B

T
Stayed 1 night in May 2025

2/10 Terrible

Jenna

Travelled with family
Stayed 1 night in May 2025

8/10 Good

Paul

Liked: Staff & service
Disliked: Property conditions & facilities
Our stay was ok, staff were lovely very helpful. The carpets in corridors were stained and looked like they needed changing. The room was clean but very tired and needed decorating and brightening up. The bed was very firm not the comfeiest. Breakfast was very good
Stayed 1 night in May 2025

8/10 Good

D

Stayed 1 night in May 2025

10/10 Excellent

Daniel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Hazirah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Great hotel in a great location. Looks slightly tired on the outside but nice and clean in the inside. We were upgraded to a superior room which have a separate toilet. Room is spacious. Overall highly recommended
Stayed 1 night in May 2025

6/10 Okay

Shaiq

Business traveller
Stayed 4 nights in Apr 2025

8/10 Good

Catherine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was upgraded to exec suite although seemed like a standard room to most hotels ive stayed in. Bed was comfy although pillows not. Breakfast was nice but as it was buffet style definitely could've been hotter. Staff were friendly and very helpful. Overall a decent stay
Stayed 1 night in May 2025

6/10 Okay

Verified traveller

Travelled with family
Hotel was ok. Didn’t like the fact that the toilet was in a separate room to the filet. There was a toilet roll lying on the floor as soon as we entered the room. Didn’t like the fact that for such a big hotel, we had to pay for parking. The beds didn’t feel that comfy. There were no biscuits provided with the kettle. All in all. lots of scope for improvement.
Stayed 1 night in May 2025

8/10 Good

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025