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Bournemouth Carlton Hotel by Belvilla

3.0 star property

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Photo gallery for Bournemouth Carlton Hotel by Belvilla

Outdoor wedding area
Lounge
On the beach
Indoor pool, seasonal outdoor pool, pool loungers
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Gym

Explore the area

View in a map
East Overcliff, Bournemouth, ENG, BH1 3DN
  • Place, Bournemouth Beach
    ‪5 min walk‬
  • Place, Bournemouth Pavillion Theatre
    ‪10 min walk‬
  • Place, Bournemouth International Centre
    ‪13 min walk‬
  • Airport, Bournemouth (BOH-Bournemouth Intl.)
    ‪12 min drive‬

Room options

View all photos for Deluxe Double Suite with View

Deluxe Double Suite with View | Desk, iron/ironing board, free WiFi, bed sheets

Deluxe Double Suite with View

  • City view
  • 11 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double Room

Desk, iron/ironing board, free WiFi, bed sheets

Classic Double Room

  • 11 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Studio with Balcony

Deluxe Double Studio with Balcony | Desk, iron/ironing board, free WiFi, bed sheets

Deluxe Double Studio with Balcony

  • City view
  • 11 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard family room for 4(2A+2C)

Standard family room for 4(2A+2C) | Desk, iron/ironing board, free WiFi, bed sheets

Standard family room for 4(2A+2C)

  • 11 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double Room

Desk, iron/ironing board, free WiFi, bed sheets

Executive Double Room

  • 11 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Single Room

Classic Single Room | Desk, iron/ironing board, free WiFi, bed sheets

Classic Single Room

  • 11 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Superior Feature with View

Superior Feature with View | Desk, iron/ironing board, free WiFi, bed sheets

Superior Feature with View

  • City view
  • 11 sq m
  • Sleeps 2
  • 1 Double Bed

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Exterior
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About this property

Bournemouth Carlton Hotel by Belvilla

Hotel on the beach, with seasonal outdoor pool
Guests at this beach hotel will appreciate convenient on-site amenities such as barbecue grills and a picnic area.
Bournemouth Carlton Hotel by Belvilla offers 76 accommodations with complimentary bottles of water and coffee/tea makers. 32-inch LCD televisions come with satellite channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Bournemouth hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided on a daily basis.

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Bournemouth Carlton Hotel by Belvilla. During your stay, you're just a quick walk from Bournemouth Beach. Free WiFi in public areas, an indoor pool and a restaurant are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • English breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor and seasonal outdoor pools
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • Within a 15-minute walk of Bournemouth Beach and Bournemouth International Centre
  • Pets welcome free of charge
  • Pet-friendly amenities are available, including food and water bowls
Bournemouth Carlton Hotel by Belvilla offers its guests a seasonal outdoor pool, an indoor pool, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A terrace, barbecue grills, and a garden are also featured at the business-friendly Bournemouth Carlton Hotel by Belvilla. Parking is available for a fee.

This 3-star Bournemouth hotel is smoke free.

For a fee, guests can enjoy English breakfast on weekdays from 7:30 AM to 10:00 AM and at the weekend from 8:00 AM to 10:30 AM.
Bournemouth Carlton Hotel by Belvilla has a restaurant on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (GBP 20 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • English breakfast available for a fee 7:30 AM to 10:00 AM on weekdays and 8:00 AM to 10:30 AM on weekends; GBP 14.95 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Indoor pool
  • Seasonal outdoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • On the beach
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Lift (120 centimetre wide door)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (150 centimetre high)

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Desk
  • Desk chair
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from January 15 2026 to February 2 2026 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 25 per night.
  • Cots (infant beds) are available for GBP 5.0 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 14.95 per person
  • Uncovered self-parking fee: GBP 20 per day
  • Crib (infant bed) fee: GBP 5.0 per stay
  • Rollaway bed fee: GBP 25 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • The seasonal pool will open on 18 April and close on 31 October.

Property is also known as

Bournemouth Carlton
Carlton Bournemouth
Menzies Hotels Bournemouth
Menzies Hotels Bournemouth Carlton
Menzies Hotels Carlton
Menzies Hotels Carlton Hotel
Menzies Hotels Carlton Hotel Bournemouth
Carlton Hotel Bournemouth
Hotel Menzies Carlton
Menzies Carlton Bournemouth
Hallmark Hotel Bournemouth Carlton
Hallmark Hotel Carlton
Hallmark Bournemouth Carlton
Hallmark Carlton
Hallmark Hotel Bournemouth Carlton
S. Bournemouth Carlton Opco Limited

Bournemouth Carlton Hotel by Belvilla Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 262 out of 1000 reviews
Rating 8 - Good. 390 out of 1000 reviews
Rating 6 - Okay. 213 out of 1000 reviews
Rating 4 - Poor. 86 out of 1000 reviews
Rating 2 - Terrible. 49 out of 1000 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Penelope

Liked: Cleanliness, amenities, property conditions & facilities
Lovely,clean room,beautiful pool,lovely friendly staff.Great service.
Stayed 4 nights in Oct 2025

10/10 Excellent

Hannah

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
All of the staff were lovely. Great check in. Loved the charm and uniqueness of this Victorian hotel! My children enjoyed the pool (although the water was a little murky- perhaps the chlorine levels or filter needed looking at?) nice sauna and changing areas all lovely and clean. We enjoyed a drink in the bar. Loved the location right across the road from the beach and close to the town centre. The family room was huge which we really appreciated! Coffee and tea in the room which was great. Parking extortionate so we parked across the road on the meter for half the price. All in all we had a wonderful stay. Well done best western!
Stayed 2 nights in Oct 2025

10/10 Excellent

Miss B

Liked: Cleanliness, staff & service, amenities
The room was spotless, very spacious. The staff were friendly and helpful. Would definitely stay again
Stayed 2 nights in Oct 2025

8/10 Good

Helen

Liked: Cleanliness, staff & service, amenities
The staff were excellent and room was very clean on arrival
Stayed 3 nights in Oct 2025

10/10 Excellent

Haleema

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had an amazing stay friendly staff good service, room had a lovely view very cosy and comfortable.
Stayed 2 nights in Oct 2025

8/10 Good

Dean

Liked: Cleanliness, staff & service
This hotel was good, a little tired and dated but staff helpful and friendly. Family room was a good size but was looking tired. Beds comfortable and room was clean. Was only there one night so was fine for what we needed. Pool was ok and good for the kids to have a splash. Water warm. Changing room again a little tired and lockers need fixing. Parking on site. £20 for 24hours.
Stayed 1 night in Oct 2025

6/10 Okay

Christopher

Travelled with partner
Liked: Staff & service, amenities
Hotel had good facilities and well situated. Staff also friendly. Everyone from reception, the bar and room service were very helpful and pleasant. Whilst our Suite was a good size (room 313), it definitely was in need of some modernisation. The Bathroom was dated and tired. The shower pressure was dreadful, and the toilet flush kept breaking; meaning we had to keep taking the top of the toilet off to reconnect the mechanism. There was also black around some of the silicone, and it’s clearly a dated bathroom which could do with some work. Another issue was we booked a room suitable for dogs, however the balcony was not sub-divided. This meant if our dog was loose he could freely walk to either of the 2 balconies on either side of us. We therefore were unable to let our dog onto it. Also, the heating was poor and the radiators didn’t get warm at all despite putting them on maximum. Likewise, although the air con maximised to 30 degrees it wasn’t adequate. We visited in October and it was around 9-15 degrees. When the temp drops significantly in a few weeks I wouldn’t recommend staying there. Also, a more minor point, but the trailing wires across walls for both TVs were a bit of an eyesore. Some trunking would tidy that up a lot. Just a minor detail. The food and drink we had at the hotel was all good, and the parking excellent; though be aware of an additional charge of £22.50 - not unreasonable for the location, and felt a safe place to park.
Stayed 1 night in Oct 2025

2/10 Terrible

Darren

Stayed 1 night in Oct 2025

6/10 Okay

Cynthia, KANATA

Travelled with group
Liked: Cleanliness, staff & service, amenities
This is a lovely old hotel with well maintained lobby, lounges, restaurant, bar, and grounds. Unfortunately, our first suite was very "tired" with a chipped bathtub, chipped walls, peeling wall paper and very uninspiring, austere decor for a British hotel - i.e. one kleenex box and some prints on the walls. Our second suite was better maintained but was missing items like a luggage rack, drinking glasses, full length mirror.... In both suites we had to hunt in the cupboard for a second set of towels and pillows. I understand that they're trying to be more ecologically green but they've gone a bit too far. Service was excellent all around and the restaurant was very good also. It's located on the east cliff with a lovely view. Gardens and pool must be very pretty in the summer.
Stayed 3 nights in Sep 2025

8/10 Good

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Nice big room, staff friendly on arrival although trainee on departure was surly. Car parking very expensive but secure!
Stayed 2 nights in Sep 2025

6/10 Okay

Toby

Business traveller
Liked: Staff & service, room comfort

Work tip

The room was very spacious, but gloomy - just one standard lamp and 2 bedside lamps. A short term fix would be a pair of desk lamps (or a desk in the bathroom, which was very well lit!). Also the towel rail was not working - hope they get it fixed before winter comes!
Stayed 2 nights in Sep 2025

8/10 Good

Natalie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful sea views. Large spacious family room and friendly helpful staff.
Stayed 2 nights in Aug 2025

8/10 Good

David

Travelled with family
Liked: Staff & service, room comfort

Our Stay

Are stay was very enjoyable, the room was very spacious the bathroom needs towel rails, and some redecoration in the bedroom . The food was very good but needed some more choice on the menu .
Stayed 5 nights in Sep 2025

6/10 Okay

Nicolai, Chesham

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
Most of the property is pretty tired, but the indoor pool and spa were not open - and the spa has been removed which is misleading. The staff at check-in made no effort to compromise or be conciliatory with us (4yo in tow) which made the whole start a real poor experience.
Stayed 2 nights in Sep 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good venue in walking distance of seafront and town. Disappointment was indoor pool largely closed for repairs.
Stayed 4 nights in Aug 2025

8/10 Good

Jamie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

6/10 Okay

Sally

Stayed 4 nights in Aug 2025

8/10 Good

William

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2025

6/10 Okay

Mate

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Im going to be honest here; early check-in is not an option. Weve been made to wait 1.5hrs after check-in time, but were given bar vouchers so fair play on staff trying to make do. Shower sink took ages to clear water, room window was opening all the way (I was with 2 small kids). Hotel is old and in need of refurbishment.
Stayed 1 night in Aug 2025

4/10 Poor

John

Stayed 2 nights in Aug 2025

6/10 Okay

Us

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Location is very good the sea and swimming pool gives it a great view. The hygiene can be improved. Overall the staff are friendly.
Stayed 1 night in Aug 2025

8/10 Good

Julie

Stayed 3 nights in Aug 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

8/10 Good

S

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were a Hen party. Hotel was really welcoming
Stayed 1 night in Aug 2025

10/10 Excellent

Christina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in a spacious suite on the 2nd floor with beautiful sea views. Hotel has a great location, just a short walk to Bournemouth beach. Bed was super-comfy, pool area was well-maintained and we were pleasantly surprised with the food (having read mixed reviews). We would definitely return.
Stayed 2 nights in Aug 2025