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Hilton Cambridge City Centre

4.0 star property

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Relax in comfort with a large bed, flat-screen TV, and convenient workspace.
Creator video
Enjoy a refreshing drink at the bar, where champagne and fresh flowers are always on hand.
Welcome to our reception area, featuring a long reception desk and elegant orchids.
Stay fit and active in our well-equipped gym featuring a range of exercise machines, a TV, and a mirror.

Popular amenities

  • Gym
  • Bar
  • Room service
  • Air conditioning

Explore the area

Map
20 Downing Street, Cambridge, England, CB2 3DT
  • University of Cambridge
    ‪1 min walk‬
  • Cambridge Corn Exchange
    ‪3 min walk‬
  • The River Cam
    ‪11 min walk‬
  • Cambridge (CBG)
    ‪7 min drive‬

Room options

View all photos for King, 1 King Bed with Sofa bed

King, 1 King Bed with Sofa bed | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

King, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(1 review)
  • 20 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed

Combined shower/bathtub, free toiletries, hair dryer, towels

Deluxe Room, 1 King Bed with Sofa bed

  • 20 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Executive Room, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • 21 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Room, 1 King Bed

8.6 out of 10
Excellent
(37 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Room, 1 Queen Bed

9.2 out of 10
Wonderful
(10 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Double Beds

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Room, 2 Double Beds

8.8 out of 10
Excellent
(23 reviews)
  • 21 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 1 King Bed, Corner

Executive Room, 1 King Bed, Corner | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Executive Room, 1 King Bed, Corner

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Room, 1 King Bed

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Junior Suite, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Twin Room

  • 21 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Room, 2 Double Beds

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Executive Room, 2 Double Beds

  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

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4.5 out of 5, Wonderful, (694)
The price is CHF 191
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includes taxes & fees
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About this property

Hilton Cambridge City Centre

Hotel with a restaurant, steps from University of Cambridge
A restaurant, a fitness centre and a bar/lounge are available at this smoke-free hotel. Additionally, WiFi in public areas, valet parking and 24-hour room service are on-site.
Hilton Cambridge City Centre offers 198 air-conditioned accommodations with laptop-compatible safes and a safe. 55-inch flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The breakfast at Hilton Cambridge City Centre gets high marks from our customers. During your stay, you're just a quick walk from University of Cambridge. You'll find features such as a restaurant, a gym and a bar. This property offers pet-friendly amenities, such as food and water bowls.
  • Enjoy British cuisine while dining at Bass & Bull Restaurant
  • Buffet breakfast served daily for a fee
  • WiFi for a fee
  • Valet parking and self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the location and the helpful staff
  • Steps from University of Cambridge and 6 minutes by car from Addenbrooke's Hospital
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is available in public spaces for a fee. Event space at this hotel measures 3434 square feet (319 square metres) and includes conference space. A fitness centre, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hilton Cambridge City Centre. Parking is available for a fee.

This 4-star Cambridge hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
Bass & Bull Restaurant – This restaurant specialises in British cuisine and only serves breakfast.
Piano Bar – This bar serves lunch, dinner and light fare. Open daily.
24-hour room service is available.

Languages

English, Filipino, French, German, Hungarian, Italian, Lithuanian, Malay, Norwegian, Polish, Portuguese, Romanian, Russian, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: WiFi (GBP 12.99 per 24-hour period)
  • Available in some public areas: WiFi (GBP 12.99 per 24-hour period)

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (GBP 30 per night)
  • Secured, covered valet parking on site (GBP 30 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 20 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bass & Bull Restaurant
  • Piano Bar

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Laundry facilities
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 3,434 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Handrails in stairways (104 centimetre high)
  • Lift (104 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (100 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Built in 2015
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 40 per pet, per stay, plus a deposit of GBP 40 per stay
  • Weight limit: 66 lb per pet
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 20 per person
  • Fee for in-room wireless Internet: GBP 12.99 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: GBP 12.99 per 24-hour period (rates may vary)
  • Self-parking fee: GBP 30 per night
  • Valet parking fee: GBP 30 per night
  • Pet deposit: GBP 40 per stay
  • Pet fee: GBP 40 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cambridge City Hotel
Hotel Cambridge City
Crowne Plaza Cambridge
Crowne Plaza Hotel Cambridge
Hilton Cambridge City Centre Hotel
Hilton Cambridge City Centre
Hilton Cambridge City Centre Hotel
Hilton Cambridge City Centre Cambridge
Hilton Cambridge City Centre Hotel Cambridge

Hilton Cambridge City Centre Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 633 out of 1005 reviews
Rating 8 - Good. 261 out of 1005 reviews
Rating 6 - Okay. 73 out of 1005 reviews
Rating 4 - Poor. 25 out of 1005 reviews
Rating 2 - Terrible. 13 out of 1005 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Nazanin

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, very well located, highly recommended
Stayed 2 nights in Apr 2025

8/10 Good

David

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Great position. Friendly stagf Expensive breakfast
Stayed 3 nights in Apr 2025

10/10 Excellent

Noel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Fiona, Hertford

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Richard

Travelled with partner
Liked: Cleanliness, amenities
Club lounge happy hour great. Very slow reception - due to lack of staff. Breakfast pretty good. Rooms are a little dated.
Stayed 1 night in Apr 2025

8/10 Good

kiran

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Mr

Stayed 1 night in Mar 2025

8/10 Good

Phani

Liked: Property conditions & facilities
Had a good experience.
Stayed 2 nights in Mar 2025

10/10 Excellent

Douglas, Fairport

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a secret gem in Cambridge. Outstanding in every way. Great mattress, linens, staff, food, amenities, lounge, bar. There is even a dog play/rest area. The Hilton Cambridge Center is always our choice.A
Stayed 2 nights in Mar 2025

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cambridge

When we checked in they could of asked us if we had stayed in Cambridge before and given us maps or refrence point where the hotel is.
Stayed 1 night in Mar 2025

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in a great location. Very friendly and helpful staff
Stayed 2 nights in Feb 2025

10/10 Excellent

Neil, Pinner

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hilton Cambridge City Centre is ideally located, in the heart of Cambridge, close to many of the colleges and the bars and restaurants in the centre of the city. The hotel has it's own car park, with valet parking and all the staff employed at the hotel are helpful and friendly. Checking in and out was trouble free and our room was warm and comfortable, with all the facilities you would expect from a good quality hotel. As we have come to expect from previous visits to Hilton hotels, breakfast in the morning was excellent, with a good variety of options, both hot and cold. If we return to Cambridge in future we would definitely stay at the Hilton again.
Stayed 1 night in Mar 2025

8/10 Good

Terry

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Bernard David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

6/10 Okay

Carla

Liked: Room comfort
Disappointed, pictures of rooms online and what we actually stayed in are very different. They clearly photograph the best rooms. Bed comfy
Stayed 1 night in Mar 2025

10/10 Excellent

JEFFREY, Silver Spring

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal place to stay when visiting Cambridge.
Stayed 3 nights in Feb 2025

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel and location
Stayed 1 night in Feb 2025

10/10 Excellent

Mrs S E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ideal location

Stayed here before, lovely hotel
Stayed 1 night in Mar 2025

8/10 Good

LOUISE

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
The bed was showing signs of wear and tear and there was no mention when booking that the car park would be £30 per night
Stayed 2 nights in Mar 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Margaret

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful staff. Genuinely friendly and helpful. One tiny thing: the washbasin has a hairline crack across it. Could be a problem. Forgot to mention it. Wonderful experience!
Stayed 3 nights in Feb 2025

10/10 Excellent

MR P

Stayed 2 nights in Feb 2025

8/10 Good

Anthony

Liked: Cleanliness, property conditions & facilities, room comfort

Nice room, let down by service

The room was great and the hotel is asthetically very nice. Unfortunately the use of room service let the hotel down slightly. I placed two orders. Firstly a drinks order with a subsequent food order moments later. The Food order came first (after a significant delay) and if not for enquiring about the drinks order I have little confidence this would have been delivered given there appeared to be confusion from the staff about the existence of the order. The order was taken a second time during the delivery of the food however when this was delivered it was wrong. Due to the time of other bookings there wasnt time to rectify this there and then and in hindsight I would have just left this and ensured I wasnt billed for it the next morning
Stayed 1 night in Feb 2025