We were sent to 2 different rooms that weren't ready before the 3rd room given was ready and of decent standard . The room was very basic altho we did get allowed early access to our room
Booked for night as at concert. Had twin beds but smaller than normal single. No tea/coffee in room. Toilet door has no handle you have to push or pull so in the night you cant shut if someone sleeping as makes such a noise.
The reception staff were friendly, efficient and polite. Check in queue moved very quickly. Cleanliness of hallways were poor, dusty, rubbish along corridor and needed a hoover. Rooms are very very basic. Cleanliness wasnt not 100%. Dust and pubes in shower cubicle. Half a toilet roll in toilet. Bed was comfortable and room was quiet for the majority of our staff. Noise heard from other guest's coming back at 2am and 2.45am who talked loudly as they walked along the corridor. Toilet cubicle door was very noisy. Room was very hot and stuffy even with no heating on and window open. Would only stay again if there was nowhere else to book as the based location was convenient for town and the arena
Room was clean, service helpful, internet slow. All around the usual value for ÂŁ when it comes to Ibis Budget.
Great location close to bus station and start of Leeds and Liverpool Canal path.
Blood stains on the mattress cover and one of the beds was unmade. Told reception immediately after checking in and they said they could get security (???) to deliver a new cover in 4 hours time when they start their shift (???) and offered no compensation. They also said housekeeping would not make the bed for us whilst we were out. Bathroom stunk of fags too.
I know it's only a small inconvenience but that's not the point when you pay for a hotel is it?