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Aloft London Excel

4.0 star property

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Exterior
Creator video
View from property
Cocktail bar
Indoor pool

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service

Explore the area

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1 Eastern Gateway, Royal Victoria Dock, London, England, E16 1FR
  • Place, ExCeL Exhibition Centre
    ‪2 min walk‬
  • Place, Thames Barrier Park
    ‪10 min walk‬
  • Place, Royal Victoria Bridge
    ‪12 min walk‬
  • Airport, London (LCY-London City)
    ‪14 min walk‬

Room options

View all photos for aloft, Room, 1 King Bed

In-room safe, individually furnished, desk, laptop workspace

aloft, Room, 1 King Bed

9.0 out of 10
Wonderful
(86 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for aloft, Room, 2 Single Beds

In-room safe, individually furnished, desk, laptop workspace

aloft, Room, 2 Single Beds

9.0 out of 10
Wonderful
(17 reviews)
  • 31 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Urban, Room, 1 King Bed

In-room safe, individually furnished, desk, laptop workspace

Urban, Room, 1 King Bed

8.8 out of 10
Excellent
(6 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom | Living room | Flat-screen TV

Executive Suite, 1 Bedroom

9.0 out of 10
Wonderful
(6 reviews)
  • 51 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Room, 2 Double Beds

Family Room, 2 Double Beds | In-room safe, individually furnished, desk, laptop workspace

Family Room, 2 Double Beds

9.4 out of 10
Exceptional
(13 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

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About this property

Aloft London Excel

Pet-friendly hotel connected to the convention centre in London with a sauna
An indoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a sauna and self parking. Housekeeping is available on request.
Aloft London Excel offers 252 air-conditioned accommodations with a safe and complimentary bottles of water. Each accommodation is individually furnished. Flat-screen televisions are featured in guestrooms. Fridges and coffee/tea makers are provided. Bathrooms include a shower with a rainfall showerhead.

This London hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.
Our customers tell us they can't get enough of Aloft London Excel's great location. During your stay, you'll be connected to the convention centre and just a quick walk from ExCeL Exhibition Centre. You'll find features such as free WiFi in public areas, plus an indoor pool and a restaurant. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi and wired Internet
  • Enjoy international cuisine while dining at Docksider Restaurant
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym and a sauna
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 11 minutes by car from London Stadium and 11 minutes from O2 Arena
  • Pets welcome free of charge (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Aloft London Excel offers its guests an indoor pool, a sauna, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

You'll find a business centre on site. A terrace, multilingual staff, and a garden are also featured at the business-friendly Aloft London Excel. Parking is available for a fee.

This 4-star London hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.
Docksider Restaurant – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
WXYZ – This cocktail bar only serves light fare. Happy hour is offered. Open daily.
On-site venue No. 3 – This lobby lounge only serves light fare. Open 24 hours. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (GBP 20 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 17.50 for adults and GBP 8.75 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Docksider Restaurant
  • WXYZ

Things to do

  • Gym
  • Indoor pool
  • Sauna

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station
  • Conference space

Outdoors

  • Garden
  • On the riverwalk
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Grab bar near toilet (66 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (110 centimetre wide door)
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible van parking

More

  • 8 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Camp Aloft mattresses can be provided for children 12 years and under. Extra beds are not available in the hotel.

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Maximum 1 (weight limit: 40 lb per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 35.00 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 17.50 for adults and from GBP 8.75 for children
  • Self-parking fee: GBP 20 per day
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 35.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments and cash
This property uses eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
This hotel will place an authorization for the full amount of the stay and deposit for any bookings where payment for the stay will be made on site instead of at the time of booking.

We should mention

  • Pool access available from 6:00 AM to 11:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Aloft ExCeL
Aloft ExCeL Hotel
Aloft ExCeL Hotel London
Aloft ExCeL London
Aloft London
Aloft London ExCeL
ExCeL Aloft London
ExCeL London Aloft
London Aloft
London ExCeL Aloft
Aloft London Excel England
Aloft London Excel Hotel London
Aloft London Excel Hotel
Aloft London Excel England

Reviews

Aloft London Excel Reviews

8.8

Excellent

9.4/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 615 out of 1015 reviews
Rating 8 - Good. 249 out of 1015 reviews
Rating 6 - Okay. 80 out of 1015 reviews
Rating 4 - Poor. 29 out of 1015 reviews
Rating 2 - Terrible. 42 out of 1015 reviews

Reviews

10/10 Excellent

Robert

Stayed 2 nights in Aug 2025

6/10 Okay

Rachel

Travelled with family
Liked: Cleanliness, property conditions & facilities
No coffee in room and only enough glasses /mugs for half the people.
Stayed 1 night in Aug 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and peaceful. Good customer service at the reception
Stayed 3 nights in Aug 2025

10/10 Excellent

Damian

Stayed 1 night in Aug 2025

10/10 Excellent

Chris

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room
Stayed 1 night in Aug 2025

8/10 Good

Maria Isabel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very noice hotel very far away from everything. Breakfast service was great especially Chitanan
Stayed 6 nights in Aug 2025

8/10 Good

Linda

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Aug 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable Hotel

Overall a good stay, spoiled by the idiot smoking in his room which resulted in being evacuated and having to stand outside for an hour early hours Sunday morning, not the hotels fault but would of expected an apology of sorts the next morning but wasnt even mentioned
Stayed 1 night in Aug 2025

4/10 Poor

Edward

Liked: Cleanliness
Stayed 3 nights in Aug 2025

10/10 Excellent

Joy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We spent two nights and it was an amazing experience, starting from the reception to the restaurant, breakfast was excellent and the staff were amazing and friendly and ready and willing to help especially Parbati, Miha, Sshiva and Chirather, these four were exceptionally helpful, friendly and helped us had the best dining experience, I would definitely recommend and I’m looking forward to visiting again!
Stayed 2 nights in Aug 2025

10/10 Excellent

Ali

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Tina

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The staff, were nice and professional but the rooms were depressing with no color and I had to change room. Previous room was musky, when I complained a staff came to dpray the room with my husband and myself in the room. So strange and offensive. I finally was given a decent room. Brakefast was boring and same thin repeated daily. I stopped going on my 3rd day.
Stayed 4 nights in Aug 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Two night London break

All staff were friendly & welcoming. Room was perfect for us & the bed was very comfortable
Stayed 2 nights in Aug 2025

10/10 Excellent

Wayne

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Mark

Travelled with family
Liked: Amenities
pool
Stayed 4 nights in Aug 2025

10/10 Excellent

Namnti

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Claudio

Stayed 1 night in Aug 2025

10/10 Excellent

Omran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

2/10 Terrible

Salma

Travelled with family and small children, Travelled with group
Disliked: Staff & service
Very poor customer service, no towels available, NO INTERNET OR MOBILE SERVICE! TV DID NOT WORK, AC DID NOT WORK
Stayed 2 nights in Aug 2025

10/10 Excellent

G-boutique

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

suchitra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

2/10 Terrible

Charmaine

Stayed 1 night in Aug 2025

6/10 Okay

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, but fire alarm went off at 2am and we spent an hour in the car park! Also shower didn’t drain. However swimming pool was a hit with the kids.
Stayed 1 night in Aug 2025

10/10 Excellent

Christopher

Stayed 2 nights in Aug 2025

10/10 Excellent

Kehinde

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My favourite hotel in east london
Stayed 1 night in Jul 2025