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ibis London Docklands Canary Wharf

3.0 star property

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Photo gallery for ibis London Docklands Canary Wharf

Exterior
Standard Room, 1 Double Bed | Desk, laptop workspace, soundproofing, free WiFi
Exterior
Restaurant
Front of property

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Parking available

Explore the area

View in a map
1 Baffin Way off Preston Road, London, England, E14 9PE
  • Place, Thames River
    ‪3 min walk‬
  • Place, Billingsgate Market
    ‪7 min walk‬
  • Place, ExCeL Exhibition Centre
    ‪9 min drive‬
  • Airport, London (LCY-London City)
    ‪13 min drive‬

Room options

View all photos for Twin Room (SweetRoom)

Twin Room (SweetRoom) | Desk, laptop workspace, soundproofing, free WiFi

Twin Room (SweetRoom)

8.4 out of 10
Very good
(18 reviews)
  • 17 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | Desk, laptop workspace, soundproofing, free WiFi

Standard Room, 1 Double Bed

7.6 out of 10
Good
(26 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed with Sofa bed

Desk, laptop workspace, soundproofing, free WiFi

Standard Room, 1 Double Bed with Sofa bed

  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

Standard Room, 1 Double Bed with Sofa bed

  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

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About this property

ibis London Docklands Canary Wharf

Hotel with a restaurant, near O2 Arena
A restaurant, a bar/lounge and self parking are available at this smoke-free hotel. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site. Housekeeping is available on request.
Ibis London Docklands Canary Wharf offers 87 air-conditioned accommodations with coffee/tea makers and a hairdryer. 70-cm LCD televisions come with satellite channels.

Bathrooms include a shower. This London hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Our customers tell us they can't get enough of ibis London Docklands Canary Wharf's great location. During your stay, you'll be close to O2 Arena. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • English breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include free newspapers in reception, a front desk safe and laundry facilities
  • Guests have great things to say about the location and the clean guestrooms
  • Just a 5-minute drive from ExCeL Exhibition Centre and a few minutes from ABBA Arena
  • Pets welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Ibis London Docklands Canary Wharf also features multilingual staff, complimentary newspapers in the lobby, and laundry facilities. Parking is available for a fee.

This 3-star London hotel is smoke free.

For a fee, guests can enjoy a English breakfast daily from 6:30 AM to 10:00 AM.
Ibis London Docklands Canary Wharf has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 25 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily English breakfast available 6:30 AM to 10:00 AM for a fee: GBP 15 for adults and GBP 6.75 for children
  • A bar/lounge
  • A restaurant

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Fixed shower seat
  • Grab bar in shower (61 centimetre high)
  • Grab bar near toilet (61 centimetre high)
  • Hand-held showerhead
  • Handrails in stairways (61 centimetre high)
  • Height-adjustable showerhead
  • Lift (76 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Raised toilet seat (41 centimetre high)
  • Roll-in shower (91 centimetre wide)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (61 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1998
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 70-cm LCD TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • LED lighting
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 25
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 25
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 20 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 15 for adults and from GBP 6.75 for children
  • Self-parking fee: GBP 25 per night
  • Pet fee: GBP 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 25 (subject to availability)
  • Late check-out fee: GBP 25 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

ibis Hotel London Docklands
ibis London Docklands
London Docklands ibis
ibis London Docklands Canary Wharf Hotel
Ibis London Docklands Canary Wharf England
Ibis London Docklands Hotel London
ibis London Docklands Canary Wharf Hotel
ibis Docklands Hotel
ibis London Docklands Canary Wharf
ibis Docklands
ibis London Docklands Canary Wharf London
ibis London Docklands Canary Wharf Hotel London

ibis London Docklands Canary Wharf Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 371 out of 1004 reviews
Rating 8 - Good. 379 out of 1004 reviews
Rating 6 - Okay. 161 out of 1004 reviews
Rating 4 - Poor. 42 out of 1004 reviews
Rating 2 - Terrible. 51 out of 1004 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

4/10 Poor

Rebecca

Travelled with family
Liked: Cleanliness
The room was not ready, despite checking in the day before, and arriving towards the end of the check in window.
Stayed 1 night in Oct 2025

6/10 Okay

Emma

Travelled with group
Disliked: Cleanliness, amenities
Good value for what you get. TV played 3 channels reliably but overall we enjoyed our stay
Stayed 2 nights in Aug 2025

8/10 Good

Dirk

Liked: Staff & service, property conditions & facilities, room comfort
Little bit of dirt between the soap dispensers in the shower other than that it was brilliant.
Stayed 1 night in Oct 2025

8/10 Good

Thomas

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Tim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice little stay perfect place for getting to O2
Stayed 1 night in Oct 2025

6/10 Okay

Jennifer

Stayed 1 night in Oct 2025

6/10 Okay

Darragh

Stayed 2 nights in Oct 2025

6/10 Okay

kevin

Stayed 3 nights in Sep 2025

2/10 Terrible

Kenneth

I had to go Back down to the front desk 3 times the first evening because my keycard didn’t work. Then once again the second night, and once again the third night. I parked in the parking lot for 34 mins just dropping off and checking in. I have received a parking fine for 100 pounds(60 if I pay within a certain period. If I didn’t have to go back and forth to the desk for the key correcting. The breakfast which I paid for at the time was awful. Tasteless crap for the most part. Plus the sound of construction. Never again. to an Ibis. You should have the parking crew give grace period to unload, because there is no way on the street.
Stayed 3 nights in Oct 2025

8/10 Good

Jill

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here as attending an event at the O2. Overnight stay only. Very good.
Stayed 1 night in Oct 2025

10/10 Excellent

Jules

Stayed 1 night in Oct 2025

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were really nice and the hotel was clean.
Stayed 3 nights in Oct 2025

2/10 Terrible

gary

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stayed 2 hrs then left Building work being done Noisy, messy, hazards Stayed here for peace & to save me 3 hr car journey after an exhibition Wasn’t notified before travel - but had a letter in room to explain Bloody horrendous
Stayed 1 night in Oct 2025

6/10 Okay

Daunesh

Liked: Staff & service
I have stayed at many Ibis hotels. They are generally good value for the money and simple. The problem with this stay was the outright false information on the front page about the hotel location. They were nowhere close to the O2 Arena, which had to be accessed with a 10 minute walk to the train station and two different train links- about 30 minutes away in total to be more accurate, and impossible to walk. Based on the page stating they were about 1/2 mile away, that is just a wrong claim as they are not even 1/2 mile away "as a crow flies". There is also no "restaurant" in the hotel, as they claim. There is a good breakfast service, but no actual restaurant. You can get a beer and chips or candy bar after breakfast, but there is no proper restaurant as they claim. You have to go across the street to an Italian place, or a much longer walk into the financial district about 15-20 minutes away for restaurants. Also, the airconditioning system was shut off for the season, so the rooms were stuffy. The staff was very helpful and pleasant and hard-working, which was a saving grace. The hotel is being remodeled which it badly needs, so beware there will be noise all day long. I honestly have no clue how some reviews state this is a "great location", unless by that they meant its pretty remote with nothing really great nearby....
Stayed 3 nights in Oct 2025

2/10 Terrible

TARO

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No indication that there would be the construction going on. Too loud to work in the room.
Stayed 4 nights in Oct 2025

6/10 Okay

Christine

Liked: Cleanliness, staff & service
Great to cover a night out at the O2, clean and comfortable
Stayed 1 night in Oct 2025

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean and comfortable Staff were friendly and helpful
Stayed 1 night in Oct 2025

2/10 Terrible

Brian

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel was requiring a full renovation - stains all over carpet and thinnest mattress I have ever slept on
Stayed 1 night in Oct 2025

6/10 Okay

Charley

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Room was comfortable and clean but
Stayed 1 night in Oct 2025

10/10 Excellent

Nigel

Stayed 1 night in Sep 2025

8/10 Good

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable room. Lovely staff.
Stayed 1 night in Oct 2025

8/10 Good

Alison

Stayed 1 night in Sep 2025

6/10 Okay

Clare

Stayed 1 night in Oct 2025

6/10 Okay

Nicola

Stayed 1 night in Oct 2025

4/10 Poor

Samantha

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
The ibis Canary Wharf was clean and very modern however no one shared there was work being carried out in the hotel. Therefore we paid to check in early after an early start and couldn’t sleep due to banging and drilling. I would not have paid for this if someone had told us. The fire alarm then went off due to the works which was far from ideal.
Stayed 2 nights in Sep 2025